Free customer chat solution

Description

Increase sales by making your business look more professional and approachable. A free solution for your customer
service team.

  • Free chat widget for your WordPress site
  • Free mobile apps for your team
  • Free Artificial Intelligence suggesting answers that your team member can forward to the customer and save time.

The chat widget is automatically shown in the language of the web site.

This plugin relies on Sonetel’s website chat service.
See Sonetel’s privacy policy

Screenshots

  • Widget proactive message
  • Widget first view after clicking
  • Widget active conversation
  • Mobile app for team
  • Widget connected
  • Widget not connected

FAQ

Is there any cost for using the service ?

No

Are there any integrations ?

Your customers can also ask questions with Facebook Messenger via your Facebook page. Other integrations are in the works.

What languages are supported ?

You can find a list here

Do I need to configure it to make it work ?

No. Default settings should work fine. The widget also detects the language of your site automatically. But you can naturally change the look and feel and behaviour to your liking.

Reviews

March 6, 2021
I have seen various reviews on here about Sonetel’s service and thought I should give everyone my honest review based on my experience using sonetel. If you are in a hurry just know this; they are the best and most underrated Communications service! I say underrated because they are still many entrepreneurs yet to discover this communications gold! Sonetel is actually a one stop customer service management solutions for any serious entrepreneur! The support they provide to users is exceptional! Sonetal have features such as a light weight web chat widget (plugin and App)which helps in email capturing of your website visitors plus a robot that initiates a conversation with your visitors, your customer service team can easily integrate your brands social media platforms and answer customer queries from the Sonetel App! You can have free international calls and have free conference call with you brand’s team across sonetel, free IVR services and your brand can easily scale its services with Sonetel’s international call handling,it’s quite a lot that Sonetel offer and mostly for free, so if you are serious about customer service for you company, try Sonetel!!
December 30, 2020
The app installed fine, activated fine. Then on prompt to connect, it didn't and got failure to connect.
Read all 5 reviews

Contributors & Developers

“Free customer chat solution” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.7

  • Fixed options Settings
  • Fixed css style

1.0.6

  • Initial release.