Title: Soltacia Live Chat
Author: Soltacia Software
Published: <strong>October 11, 2026</strong>
Last modified: October 11, 2026

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# Soltacia Live Chat

 By [Soltacia Software](https://profiles.wordpress.org/soltacia/)

[Download](https://downloads.wordpress.org/plugin/soltacia-live-chat.1.0.63.zip)

 * [Details](https://wordpress.org/plugins/soltacia-live-chat/#description)
 * [Reviews](https://wordpress.org/plugins/soltacia-live-chat/#reviews)
 * [Development](https://wordpress.org/plugins/soltacia-live-chat/#developers)

 [Support](https://wordpress.org/support/plugin/soltacia-live-chat/)

## Description

A simple self-hosted live chat widget for WordPress.

### How it works

 * Visitors click the floating chat button and send messages.
 * In wp-admin, go to “Soltacia Live Chat” to reply in the inbox.

### Notes

This is a polling-based chat (AJAX/REST). If you need true real-time with many agents,
add WebSockets (Phase 2).

### 1.7.33

 * Hotfix: remove early rewrite-rule registration that could fatal on some hosts.
 * Serve the service worker from the site root via a query param (no custom rewrite
   rules needed).
 * Fix PHP string concatenation in service worker output (prevents “critical error”
   when opening the SW URL).

### 1.7.32

 * Fix Web Push service worker delivery: use root endpoint /soltacia-chat-sw.js 
   to avoid CDN/WAF blocking plugin asset JS.
 * On update, auto-flush rewrite rules once to ensure the SW endpoint works without
   manual permalinks save.

### 1.1.0

 * Added admin email notifications (throttled)
 * Added Close/Reopen conversation controls in admin inbox

### 1.2.0

 * Added near real-time admin updates via Server-Sent Events (push stream)
 * Added desktop notifications + sound for new visitor messages (opt-in)

### 1.7.21

### 1.7.22

 * Front-end: configurable floating chat button label (Settings)
 * Front-end: added theme palettes for the button + widget window (Settings)

### 1.7.25

 * Widget header layout option (logo left vs centered) and option to hide title 
   when logo is present.
 * Operator inbox: search conversations by last message text or date.
 * Operator inbox: mark conversation unread/read toggle.
 * Alerts: optional “Only when tab not focused” behavior for sound + desktop notifications.

### 1.7.24

 * Widget branding: configurable header logo (media upload) and optional Support
   Hours line under the title
 * Settings screen: added Support Hours + Header Logo controls
 * Front-end widget header now renders logo + support hours when set

### 1.3.0

 * Added Web Push notifications (no-payload) using VAPID
 * Added device subscription management in Settings
 * Added root-served service worker via /soltacia-chat-sw.js

### 1.3.1

 * Notification click now opens the newest unread conversation (focus=unread)
 * Admin title ‘(New)’ badge clears when conversations are read

### 1.4.0

 * Added encrypted Web Push payloads (preview + cid deep-link)
 * Notification click opens the exact conversation

### 1.4.1

 * PHP 8 compatibility hardening: encrypted payload previews auto-fallback on PHP
   8.0 (works without previews)
 * Added Settings status indicator for payload preview support

### 1.5.0

 * Added PHP 8.0 push payload preview support when GMP is available (no need for
   openssl_pkey_derive)
 * Auto-fallback remains for hosts without GMP or openssl_pkey_derive

### 1.6.0

 * Added Diagnostics screen (HTTPS, SW URL, VAPID, PHP/OpenSSL capability)
 * Added Test Push button (per-user subscriptions)
 * Fixed admin localization for push (sw_url, vapid_public)

### 1.6.1

 * Added Service Worker check (inline fetch + content-type/snippet)
 * Added Push subscription stats (total + per-user counts)

### 1.6.2

 * Added Push Log table + viewer (last 50 sends)
 * Added log clear button
 * Branded plugin metadata for Soltacia.com

### 1.6.3

 * Fixed PHP parse error in SSE stream output (escaped JSON quotes)

### 1.6.4

 * Fix fatal error: removed duplicate b64url_json() method in push class

### 1.6.5

 * Fix PHP parse error in GMP ECDH helper (removed malformed duplicate Z3 assignment)

### 1.6.6

 * Fix PHP parse error in GMP ECDH helper: rewrote Z3 computation into safe two-
   line form

### 1.6.7

 * Fix fatal: added missing Soltacia_Chat_Admin::render_diagnostics() method

### 1.6.8

 * UI fix: chat composer bar now uses proper flex layout (textarea + send button
   aligned)

### 1.7.20

 * Admin: Desktop alerts button now toggles label Enable/Disable based on state
 * Visitor: Closed chats can no longer receive new visitor messages (prevents closed
   threads resurfacing)
 * Visitor: Widget resumes the last conversation id on this device and prompts a
   new chat if closed

### 1.6.9

 * Fix messages not saving: corrected wpdb->insert() format arrays for message inserts(
   visitor/admin/system)
 * Fix widget bottom cut-off: convert panel layout to flex column (header/body/compose)

### 1.7.0

 * Front-end UX fix: Send now auto-starts a chat if user hasn’t clicked Start chat
   yet

### 1.7.12

 * Gold rebuild from v1.7.0 with audited JS/PHP (PHP 8 compatible)
 * Widget mount is rendered safely (no duplicates) and can be created by JS if missing
 * Front-end send UX improved (instant feedback, fewer silent failures)
 * CSS hardened so compose area never floats outside the widget

### 1.7.19

 * Admin inbox: improved alerts/status readability (wrap-safe chips; no overflow
   into the thread pane)
 * Admin inbox: added per-device mute/unmute button for notification sound
 * Admin inbox: removed Delete button (Close/Reopen is the workflow)

### 1.7.18

 * Admin inbox: fixed “Enable desktop alerts” button (now requests permission + 
   enables alerts)
 * Admin inbox: added notification sound for new visitor messages
 * Admin inbox: restored SSE stream client (startStream) so new messages update 
   live across all conversations
 * Admin inbox: notifications only auto-mark read when the tab is focused

### 1.7.28

 * Offline mode + lead capture: support schedule, offline message, optional require-
   email when offline
 * Operator presence + SLA: operator mode toggle, admin activity ping, auto-away,“
   Typically replies in X min”
 * Transcripts + exports: email transcript (admin + visitor), admin export CSV/JSON
 * Hardening + polish: honeypot, message clamps, safe-area + focus-visible styles,
   transcript button

## Screenshots

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[[

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Soltacia Live Chat” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ Soltacia Software ](https://profiles.wordpress.org/soltacia/)

[Translate “Soltacia Live Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/soltacia-live-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/soltacia-live-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/soltacia-live-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/soltacia-live-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/soltacia-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Version **1.0.63**
 *  Last updated **17 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 8.0 or higher **
 * Tags
 * [chat](https://wordpress.org/plugins/tags/chat/)[inbox](https://wordpress.org/plugins/tags/inbox/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)[support](https://wordpress.org/plugins/tags/support/)
 *  [Advanced View](https://wordpress.org/plugins/soltacia-live-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/soltacia-live-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/soltacia-live-chat/reviews/)

## Contributors

 *   [ Soltacia Software ](https://profiles.wordpress.org/soltacia/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/soltacia-live-chat/)