Title: SoftXAsia Catalog Chat Integration
Author: softxasia
Published: <strong>July 28, 2026</strong>
Last modified: July 28, 2026

---

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![](https://ps.w.org/softxasia-catalog-chat-integration/assets/banner-772x250.png?
rev=3625296)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

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rev=3625296)

# SoftXAsia Catalog Chat Integration

 By [softxasia](https://profiles.wordpress.org/softxasia/)

[Download](https://downloads.wordpress.org/plugin/softxasia-catalog-chat-integration.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/softxasia-catalog-chat-integration/#description)
 * [Reviews](https://wordpress.org/plugins/softxasia-catalog-chat-integration/#reviews)
 *  [Installation](https://wordpress.org/plugins/softxasia-catalog-chat-integration/#installation)
 * [Development](https://wordpress.org/plugins/softxasia-catalog-chat-integration/#developers)

 [Support](https://wordpress.org/support/plugin/softxasia-catalog-chat-integration/)

## Description

ChatX is an AI-powered assistant developed by SoftXAsia.

This plugin connects your WooCommerce store to [ChatX Cloud](https://chatx.cloud)
so your AI chat assistant can answer product questions using up-to-date catalog 
data.

**Features:**

 * Sync WooCommerce products to ChatX Cloud.
 * Automatic product indexing.
 * AI-powered chat widget.
 * Real-time product search.
 * Easy ChatX Cloud integration
 * Manual or scheduled synchronization.

**Translations:**

English (default), Vietnamese (`vi`), and Chinese Simplified (`zh_CN`). The plugin
automatically uses your WordPress site language.

**Requirements:**

 * PHP 7.4+
 * WordPress 5.8 or later
 * WooCommerce (for product indexing features)
 * A ChatX Cloud account and API key

### Privacy Policy

This plugin connects to ChatX Cloud, an external service operated by SoftXAsia.

**Data sent to ChatX Cloud:**

 * Product catalog data when you index or reindex products (name, SKU, price, stock,
   categories, description, URLs)
 * Your site domain and site name when registering the chat widget

**Data loaded from ChatX Cloud:**

 * A chat JavaScript file is loaded on the frontend when the chat widget option 
   is enabled

For more information, please refer to the ChatX privacy policy at https://chatx.
cloud

## Screenshots

[⌊Catalog Chat settings page⌉⌊Catalog Chat settings page⌉[

Catalog Chat settings page

[⌊Catalog index column on the product list⌉⌊Catalog index column on the product 
list⌉[

Catalog index column on the product list

[⌊Catalog index metabox on the product edit screen⌉⌊Catalog index metabox on the
product edit screen⌉[

Catalog index metabox on the product edit screen

## Installation

 1. Upload the `softxasia-catalog-chat-integration` folder to `/wp-content/plugins/`
    or install via the Plugins screen.
 2. Activate the plugin through the **Plugins** menu.
 3. Go to **Catalog Chat** in the admin sidebar.
 4. Enter your API key from your ChatX Cloud dashboard (app.chatx.cloud).
 5. Enable the options you need and save changes.

## FAQ

### What is ChatX?

ChatX is an AI-powered assistant developed by SoftXAsia. It helps online stores 
answer customer questions, recommend products, and improve website experiences using
AI.

### Do I need a ChatX Cloud account?

Yes. This plugin requires a ChatX Cloud account and API key to sync products and
enable the chat widget.

### Does the plugin work without WooCommerce?

The chat widget can be configured without WooCommerce, but product indexing requires
WooCommerce to be active.

### Where is my API key stored?

Your API key is stored in the WordPress database and is only used for server-side
requests. It is never exposed to site visitors.

### What data is sent to ChatX Cloud?

When indexing products, the plugin sends product information such as name, SKU, 
price, stock, categories, description, URL, and image URL to ChatX Cloud so the 
chat assistant can answer customer questions.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“SoftXAsia Catalog Chat Integration” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ softxasia ](https://profiles.wordpress.org/softxasia/)

[Translate “SoftXAsia Catalog Chat Integration” into your language.](https://translate.wordpress.org/projects/wp-plugins/softxasia-catalog-chat-integration)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/softxasia-catalog-chat-integration/),
check out the [SVN repository](https://plugins.svn.wordpress.org/softxasia-catalog-chat-integration/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/softxasia-catalog-chat-integration/)
by [RSS](https://plugins.trac.wordpress.org/log/softxasia-catalog-chat-integration/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Initial public release on WordPress.org.
 * WooCommerce product synchronization.
 * Chat widget integration.
 * AI-powered assistant widget.
 * Translation support.

## Meta

 *  Version **1.0.1**
 *  Last updated **13 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  PHP version ** 7.4 or higher **
 * Tags
 * [ai assistant](https://wordpress.org/plugins/tags/ai-assistant/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [knowledge base](https://wordpress.org/plugins/tags/knowledge-base/)[search](https://wordpress.org/plugins/tags/search/)
 *  [Advanced View](https://wordpress.org/plugins/softxasia-catalog-chat-integration/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/softxasia-catalog-chat-integration/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/softxasia-catalog-chat-integration/reviews/)

## Contributors

 *   [ softxasia ](https://profiles.wordpress.org/softxasia/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/softxasia-catalog-chat-integration/)