This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Snappy Concierge

Description

Concierge makes it easy for agencies and consultancies to organize ongoing change and support requests across multiple clients. Leave your Concierge calling card on every site you deliver. Simple, Streamlined, Consistent.

The free Snappy Concierge plugin makes it easy to embed the powerful Snappy widget into WordPress for every site you deliver to clients. From there, the client has an always-open doorway to your FAQ and contact form, and you have a streamlined, organized dashboard for incoming requests.

Say goodbye to lost emails, delayed responses, and an inbox full of “unread” messages from clients. Snappy Concierge collects all your messages and support inquiries, from all your delivered sites, and brings them to you in one simple dashboard.

Note: A Snappy account is required.

Screenshots

  • Here you can see the tab embedded into the WordPress admin as well as where the widget code from Snappy needs to be placed.
  • This is what the widget looks like when it's open.

Installation

  1. Upload plugin-name.php to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Insert the Snappy Widget code in the plugins settings

FAQ

Do I need a Snappy account?

Yes, you can sign up here: Snappy Customer Support Software

Contributors & Developers

“Snappy Concierge” is open source software. The following people have contributed to this plugin.

Changelog

1.1

  • The plugin now automatically pre-populates the Snappy widget with the name and email of the logged-in WordPress user.

1.0

  • Release!