SMSIdea Order Notifier for WooCommerce

Description

This plugin uses SMSIdea API services (https://www.smsidea.biz/) operated by KONCEPTWISE DIGITAL MEDIA PRIVATE LIMITED.

Terms & Conditions: https://wa.smsidea.com/Tearms_Condition.aspx
Privacy Policy: https://wa.smsidea.com/Privacy_Policy.aspx
– Validate your API key against SMSIdea API (operated by KONCEPTWISE DIGITAL MEDIA PRIVATE LIMITED).
– Choose which WooCommerce order events trigger alerts (processing, completed, cancelled, failed, refunded, on-hold, pending).
– Send a test message (for testing only) from the Setup tab.
– Messages are delivered only to the customer’s billing phone from your connected messaging instance.
– Documentation tab with registration link and setup steps.

Company Information

Konceptwise Digital Media Pvt. Ltd. is the parent company that officially develops and maintains this plugin.

SMSIdea, Jalpi, and Authyo are products under the Konceptwise Digital Media Pvt Ltd.

Important: This plugin is NOT affiliated with, endorsed by, or officially supported by WooCommerce or Automattic. It is an independent third-party integration that works with WooCommerce to provide order notification functionality through SMSIdea’s API services.

API
– Verify: GET /api/v1/GetConnectionStatus?key=YOUR_API_KEY
– Send Text: GET /api/v1/sendMessage with query parameters { key, to, message, IsUrgent: true }
– Send Media: POST /api/v1/sendMedia with JSON { key, to, url, filename, IsUrgent: true, caption: "message text" }

Country Code
– Always include country code (e.g., +91XXXXXXXXXX or 91XXXXXXXXXX).
– If an order lacks a valid international number, the plugin skips sending and adds an order note.

Hooks for Developers

The plugin provides several hooks for developers to extend functionality:

Filters:
* smsidea_api_base_url – Customize the API base URL
* smsidea_notification_message – Modify the notification message before sending

Actions:
* smsidea_before_send_notification – Fired before sending a notification
* smsidea_after_send_notification – Fired after sending a notification

Example usage:

add_filter( 'smsidea_notification_message', function( $message, $order, $event_key, $customer_number ) {
    // Customize the message
    return $message . ' - Thank you for shopping with us!';
}, 10, 4 );

Support

For plugin support and technical assistance:

  • Support Email: support@smsidea.co.in
  • Contact Page: https://www.smsidea.biz/#contact
  • Response Time: 24-48 hours during business hours
  • Service Provider: KONCEPTWISE DIGITAL MEDIA PRIVATE LIMITED

For SMSIdea API Issues: Contact SMSIdea support directly for account or API-related problems.

Screenshots

Installation

  1. Upload the plugin folder to /wp-content/plugins/smsidea-order-notifier-for-woocommerce/.
  2. Activate the plugin.
  3. Go to Order Notifier Setup, paste your API key.
  4. Test connection and send a test message (with country code).
  5. Configure events under Notifications.

FAQ

Does this send messages to the admin?

No. Notifications are sent only to the customer’s billing phone number.

Can I customize message templates?

Yes, per status. Supported tags: {order_number}, {order_total}, {status}, {billing_name}.

Can I programmatically modify messages before sending?

Yes. Use the smsidea_notification_message filter hook to customize messages. See the Hooks section below.

Does this work with multisite?

Yes. The plugin supports WordPress multisite installations and properly cleans up data on uninstall.

Reviews

November 21, 2025
I’ve been using this plugin on my eCommerce site, and it really does what it promises. It sends notifications directly to my customers through my personal WhatsApp number, which makes communication feel more personal and reliable. My customers appreciate getting updates instantly, and for me it’s an easy way to stay connected with everyone. Overall, it’s a simple but very effective tool that I can honestly recommend.
November 12, 2025
I just entered my master API key, selected my instance, and it worked instantly. Now I can see that all my clients are receiving their WooCommerce order notifications directly on WhatsApp from my number. It’s extremely convenient and runs flawlessly.
Read all 2 reviews

Contributors & Developers

“SMSIdea Order Notifier for WooCommerce” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.5

  • Performance improvements.

1.0.4

  • Added Text + Media WhatsApp Message feature – send images, videos, and PDFs with order notifications.
  • Added media upload functionality in Notifications tab for each WooCommerce event.
  • Added media upload in Test Message section for testing media messages.
  • Added inline error/success messages in Test Message area for better user feedback.
  • Improved API integration with sendMedia endpoint support.
  • Added comprehensive logging system for media messages.
  • Enhanced user experience with media preview and validation.

1.0.3

  • Added YouTube video tutorial in Setup tab.
  • Improved code quality and bug fixes.

1.0.2

  • Added deactivation feedback modal with optional survey and remote submission.

1.0.1

  • Added new features and improvements.
  • Enhanced code quality and WordPress coding standards compliance.

1.0.0

  • Initial release.