Title: SkyServers Retragere din Contract (OUG 18/2026) Author: skyservers Published: August 26, 2026 Last modified: August 26, 2026 --- Search plugins ![](https://ps.w.org/skyservers-retragere-contract/assets/banner-772x250.png?rev =3666575) ![](https://ps.w.org/skyservers-retragere-contract/assets/icon.svg?rev=3666575) # SkyServers Retragere din Contract (OUG 18/2026) By [skyservers](https://profiles.wordpress.org/skyservers/) [Download](https://downloads.wordpress.org/plugin/skyservers-retragere-contract.1.11.4.zip) * [Details](https://wordpress.org/plugins/skyservers-retragere-contract/#description) * [Reviews](https://wordpress.org/plugins/skyservers-retragere-contract/#reviews) * [Development](https://wordpress.org/plugins/skyservers-retragere-contract/#developers) [Support](https://wordpress.org/support/plugin/skyservers-retragere-contract/) ## Description Since 19 June 2026, Romanian online stores have had to offer consumers a clearly labelled, permanently available digital way to withdraw from a distance contract. The obligation comes from OUG 34/2014 as amended by OUG 18/2026, and it carries a fine of 5,000 to 15,000 lei. **SkyServers Retragere din Contract** adds that function and keeps the evidence that it was honoured. On activation the plugin creates a public page carrying the form. A customer fills it in, confirms, and receives an acknowledgement by email containing the exact wording of their declaration and the moment it was submitted. The same declaration is filed in a register inside the WordPress admin, where it can be read, searched and produced during an inspection. #### Who this is for * Any Romanian online store selling to consumers at a distance, whether or not it runs WooCommerce. * Stores whose returns policy already exists on paper but has no digital function behind it, which is exactly what the law added. * Shops that would rather not explain to an inspector why a customer’s withdrawal has no record. #### What it does * **A public page with the form**, created on activation, reachable without an account. The link can go in the footer or the menu. * **The legally required minimum**: name, identification of the contract, and the electronic address the acknowledgement goes to. Nothing more is asked. * **A distinct confirmation button**, separate from the rest of the form. * **A timestamped record** of every declaration, holding the wording exactly as it was submitted rather than a summary of it. * **Two emails**, both in HTML and plain text: the acknowledgement the law requires, sent to the consumer, and a notification to the store. * **A register in the admin**, with the state of each request and whether the acknowledgement was handed to the mail system. * **A notice about the article 16 exceptions**, shown on the form and repeated in the acknowledgement, so a customer is told before they send that unsealed goods may not be returnable. #### With WooCommerce * A logged-in customer picks the order from a list instead of typing its number. * **Partial withdrawal**: the customer chooses which products, and how many of each, rather than withdrawing from the whole order. * Products already covered by an earlier request are shown as unavailable, with the reason. * Guests who ordered without an account can look their order up by number and email; if the lookup fails, the request is still recorded from what they typed. * An optional button on the order page, and on the orders list if you enable it. * Digital products can be excluded, and the exclusion is a setting rather than an assumption, because the article 16 exception for digital content is conditional. #### Compatibility * Works with or without WooCommerce. Without it, the form accepts a free-form declaration. * Compatible with WooCommerce High-Performance Order Storage (HPOS). * Does not configure mail delivery of its own. It uses the WordPress mail function, so whatever SMTP the site already has applies automatically. * Sends nothing anywhere. Every record stays in your database. #### Translations Source strings are English. A Romanian translation ships with the plugin. The declaration itself, the legal information notice and the article 16 warning are deliberately fixed in Romanian: they are the legally operative wording and must not change with the site locale. ## Screenshots [⌊The public withdrawal page: the legal notice, the warning about the article 16 exceptions, and the form the customer fills in.⌉⌊The public withdrawal page: the legal notice, the warning about the article 16 exceptions, and the form the customer fills in.⌉[ The public withdrawal page: the legal notice, the warning about the article 16 exceptions, and the form the customer fills in. [⌊The register in the WordPress admin. Each request carries its state and whether the acknowledgement was handed to the mail system.⌉⌊The register in the WordPress admin. Each request carries its state and whether the acknowledgement was handed to the mail system.⌉[ The register in the WordPress admin. Each request carries its state and whether the acknowledgement was handed to the mail system. [⌊A single request, with the declaration exactly as it was submitted and the moment it arrived.⌉⌊A single request, with the declaration exactly as it was submitted and the moment it arrived.⌉[ A single request, with the declaration exactly as it was submitted and the moment it arrived. [⌊Settings: the trader details that go into the acknowledgement, and the length of the withdrawal window.⌉⌊Settings: the trader details that go into the acknowledgement, and the length of the withdrawal window.⌉[ Settings: the trader details that go into the acknowledgement, and the length of the withdrawal window. ## FAQ ### Does this replace my store’s legal documentation? No. Return policy, terms and conditions, delivery policy, privacy policy and pre- contractual information remain the merchant’s responsibility. This plugin implements one specific technical function. ### Are the records deleted when I uninstall? No. Records are evidence and are kept by default. Deletion is an explicit setting. ### Does the plugin send data anywhere? No. Everything stays on your site. There are no external calls. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “SkyServers Retragere din Contract (OUG 18/2026)” is open source software. The following people have contributed to this plugin. Contributors * [ skyservers ](https://profiles.wordpress.org/skyservers/) * [ Freemius ](https://profiles.wordpress.org/freemius/) [Translate “SkyServers Retragere din Contract (OUG 18/2026)” into your language.](https://translate.wordpress.org/projects/wp-plugins/skyservers-retragere-contract) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/skyservers-retragere-contract/), check out the [SVN repository](https://plugins.svn.wordpress.org/skyservers-retragere-contract/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/skyservers-retragere-contract/) by [RSS](https://plugins.trac.wordpress.org/log/skyservers-retragere-contract/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.11.4 * First release on wordpress.org. ## Meta * Version **1.11.4** * Last updated **2 days ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.1** * PHP version ** 7.4 or higher ** * Tags * [compliance](https://wordpress.org/plugins/tags/compliance/)[consumer rights](https://wordpress.org/plugins/tags/consumer-rights/) [romania](https://wordpress.org/plugins/tags/romania/)[withdrawal](https://wordpress.org/plugins/tags/withdrawal/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/skyservers-retragere-contract/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/skyservers-retragere-contract/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/skyservers-retragere-contract/reviews/) ## Contributors * [ skyservers ](https://profiles.wordpress.org/skyservers/) * [ Freemius ](https://profiles.wordpress.org/freemius/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/skyservers-retragere-contract/)