Title: Signals Dispatch for WooCommerce
Author: themediaable
Published: <strong>April 16, 2026</strong>
Last modified: May 9, 2026

---

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# Signals Dispatch for WooCommerce

 By [themediaable](https://profiles.wordpress.org/themediaable/)

[Download](https://downloads.wordpress.org/plugin/signals-dispatch-for-woocommerce.1.1.0.zip)

 * [Details](https://wordpress.org/plugins/signals-dispatch-for-woocommerce/#description)
 * [Reviews](https://wordpress.org/plugins/signals-dispatch-for-woocommerce/#reviews)
 *  [Installation](https://wordpress.org/plugins/signals-dispatch-for-woocommerce/#installation)
 * [Development](https://wordpress.org/plugins/signals-dispatch-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/signals-dispatch-for-woocommerce/)

## Description

Signals Dispatch for WooCommerce integrates your WooCommerce store with the WhatsApp
Business Cloud API, enabling automated order notification messages to customers.

#### Free Features

 * **Automated Order Notifications** – Send WhatsApp messages when order status 
   changes (processing, completed, on-hold, cancelled)
 * **Template-Based Messaging** – Use pre-approved WhatsApp message templates with
   dynamic order variables
 * **Message Queue** – Reliable message delivery using WooCommerce Action Scheduler
   with automatic retries for transient failures
 * **Delivery Tracking** – Real-time message status updates via webhooks (sent, 
   delivered, read, failed)
 * **Comprehensive Logs** – Full message history with payload and response details
 * **Guided Setup Wizard** – 8-step onboarding with credential verification, webhook
   instructions, and a built-in API connection test
 * **Checkout Opt-in** – When Require Consent is enabled, a WhatsApp opt-in checkbox
   is shown at checkout (classic and block checkout)
 * **Manual Send** – Send a template message from any WooCommerce order page
 * **Consent Enforcement** – Only send messages to customers who opted in, with 
   locally stored consent records

#### Pro Features (Coming Soon)

 * **COD Confirmation** – Automated Cash on Delivery order confirmations
 * **Scheduled Log Cleanup** – Automatically purge old logs on a configurable schedule
 * **Priority Support** – Dedicated support channel

#### Requirements

 * WordPress 6.0 or higher
 * WooCommerce 7.0 or higher (provides Action Scheduler)
 * PHP 7.4 or higher
 * WhatsApp Business Account with Cloud API access

#### Third-Party Services

This plugin connects to the Meta WhatsApp Business Cloud API to send messages. By
using this plugin, you agree to Meta’s terms of service:

 * [WhatsApp Business Platform](https://business.whatsapp.com/)
 * [Meta Terms of Service](https://www.facebook.com/legal/terms)
 * [Meta Privacy Policy](https://www.facebook.com/privacy/policy/)

## Screenshots

 * [[
 * Setup wizard with API credential configuration
 * [[
 * Dispatch rules for mapping events to templates
 * [[
 * Message logs with delivery status
 * [[
 * System health check

## Installation

 1. Upload the `signals-dispatch-for-woocommerce` folder to the `/wp-content/plugins/`
    directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Navigate to **Signals  Setup** to configure your WhatsApp Business API credentials

#### Configuration

For detailed instructions on obtaining your WhatsApp Business API credentials, see
the [WhatsApp API Setup Guide](https://github.com/themediaable/signals-dispatch-for-woocommerce/blob/main/docs/whatsapp-api-setup.md).

**Step 1: API Credentials**

Navigate to Signals  Setup and enter your WhatsApp Business API credentials:

 * Phone Number ID – Your WhatsApp Business phone number ID
 * WABA ID – WhatsApp Business Account ID
 * Access Token – Permanent or temporary access token from Meta
 * Webhook Verify Token – Custom token for webhook verification

**Step 2: Webhook Setup**

Configure your WhatsApp Business App to send webhooks to:

    ```
    https://yoursite.com/wp-json/tmasignals/v1/webhook
    ```

Use the Verify Token you configured in Step 1.

**Step 3: Test Message**

Send a test message to verify your configuration is working correctly.

## FAQ

### What WhatsApp templates can I use?

You can use any approved WhatsApp message templates from your WhatsApp Business 
Account. The plugin supports utility templates with dynamic variable substitution.

### How do I map order data to template variables?

In Dispatch Rules, specify a JSON array of variable names that correspond to your
template’s placeholders:

    ```
    ["billing_first_name", "order_number", "order_total"]
    ```

Available variables include: order_id, order_number, order_total, order_currency,
billing_first_name, billing_last_name, billing_phone, billing_email, shipping_first_name,
shipping_last_name, status, site_name.

### Why aren’t messages being sent?

Check the following:
 1. Verify your API credentials are correct in Signals  Setup
2. Ensure the customer has a valid phone number in their billing details 3. Check
that dispatch rules are enabled for the order status 4. Verify that Action Scheduler
is running (provided by WooCommerce)

### How do I receive delivery status updates?

Configure your WhatsApp Business App to send webhooks to your site’s endpoint. The
plugin will automatically update message status as sent, delivered, read, or failed.

### Does the plugin support customer consent management?

Yes. When Require Consent is enabled in Settings, a WhatsApp opt-in checkbox is 
shown at checkout and messages are only sent to customers who opted in. Consent 
records are stored locally for GDPR compliance.

### Can I manually send a WhatsApp message from an order?

Yes. A “Send WhatsApp Message” meta box appears on the WooCommerce order page. Choose
a dispatch rule and click “Send Now” to send a template message immediately.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Signals Dispatch for WooCommerce” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ themediaable ](https://profiles.wordpress.org/themediaable/)

[Translate “Signals Dispatch for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/signals-dispatch-for-woocommerce)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/signals-dispatch-for-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/signals-dispatch-for-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/signals-dispatch-for-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/signals-dispatch-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.0

 * Added guided 8-step setup wizard with onboarding checklist and progress tracking
 * Added built-in Meta API connection tester to verify credentials before saving
 * Added health check improvements: 12 system checks including last API test and
   last webhook received timestamps
 * Added display phone number field for easy UI identification of the configured
   number
 * Added setup completion timestamp tracking
 * Fixed: all plugin options now correctly removed on uninstall

#### 1.0.0

 * Added WhatsApp opt-in consent checkbox on checkout (classic and block checkout)
 * Added manual send meta box on WooCommerce order page
 * Added Coming Soon page showcasing planned Pro features with email enquiry
 * Added upgrade promotion card on Help page
 * Added Refresh Status button on Logs page for on-demand delivery status check
 * Added trigger source column to logs (automatic vs manual)
 * Added GDPR personal data export and erasure with guest customer support
 * Renamed REST API namespace to tmasignals/v1 for uniqueness
 * Differentiated status badge colours (sent/delivered/read/failed)
 * Webhook delivery status tracking confirmed as free feature
 * Hardened AJAX nonce validation and admin JavaScript against XSS
 * Automatic retries for transient failures (network errors, rate limits, server
   errors)
 * HPOS (High-Performance Order Storage) fully compatible

## Meta

 *  Version **1.1.0**
 *  Last updated **5 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [business-api](https://wordpress.org/plugins/tags/business-api/)[Notifications](https://wordpress.org/plugins/tags/notifications/)
   [order notifications](https://wordpress.org/plugins/tags/order-notifications/)
   [whatsapp](https://wordpress.org/plugins/tags/whatsapp/)[woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/signals-dispatch-for-woocommerce/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/signals-dispatch-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/signals-dispatch-for-woocommerce/reviews/)

## Contributors

 *   [ themediaable ](https://profiles.wordpress.org/themediaable/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/signals-dispatch-for-woocommerce/)