Title: Sensbot Chatbot for WooCommerce Author: sensbot Published: September 8, 2026 Last modified: September 8, 2026 --- Search plugins ![](https://ps.w.org/sensbot-chatbot-for-woocommerce/assets/banner-772x250.png?rev =3686404) ![](https://ps.w.org/sensbot-chatbot-for-woocommerce/assets/icon-256x256.png?rev =3686404) # Sensbot Chatbot for WooCommerce By [sensbot](https://profiles.wordpress.org/sensbot/) [Download](https://downloads.wordpress.org/plugin/sensbot-chatbot-for-woocommerce.1.0.0.zip) * [Details](https://wordpress.org/plugins/sensbot-chatbot-for-woocommerce/#description) * [Reviews](https://wordpress.org/plugins/sensbot-chatbot-for-woocommerce/#reviews) * [Installation](https://wordpress.org/plugins/sensbot-chatbot-for-woocommerce/#installation) * [Development](https://wordpress.org/plugins/sensbot-chatbot-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/sensbot-chatbot-for-woocommerce/) ## Description Sensbot connects your WooCommerce store to a hosted AI chat assistant and puts a chat widget on your storefront. The assistant answers from your own data: your products, your categories, your orders, and the text on your published WordPress pages. It does not answer from the open internet. Sensbot is used by 100+ stores across Europe. **What it answers** * Product questions. It searches your catalogue and replies with product cards showing the price, the image and a link to the product page. * Stock and availability, from the stock data in your catalogue. * Delivery, returns, payment and warranty questions, from your published WordPress pages (shipping page, returns page, FAQ, terms, and so on). * Order status. A shopper gives their email address and their order number, and the assistant answers from your synced orders. * Anything you write into the knowledge base yourself in the Sensbot dashboard. **How it behaves** * It replies in the language the shopper wrote in, not in the store language. * When it cannot answer, it says so and offers to pass the question to your team instead of inventing an answer. * You can read every conversation in the Sensbot dashboard at https://platform. sensbot.ai and change the assistant’s instructions, greeting, colour and suggested questions. **What the plugin does on your site** * Creates one read only WooCommerce REST API key, named “Sensbot Chatbot (read- only)”, so Sensbot can read your catalogue and orders. * Adds the chat widget script to your storefront footer. * Adds one settings screen under WooCommerce. The plugin writes nothing to your store. The API key it creates has read permission only, and disconnecting or deleting the plugin deletes that key. **Account and pricing** Connecting starts a 14 day free trial. No payment card is needed to start the trial. After the trial, paid plans start at 49 EUR per month. Current plans and limits are at https://sensbot.ai/pricing/. If you do not add a payment method, the trial ends and the widget stops showing on your storefront. Nothing is charged automatically. ### External services This plugin requires an account on Sensbot, a hosted service operated by Sensnet d.o.o., Slovenia. The plugin does nothing on its own: all catalogue reading, AI processing and chat handling happen on Sensbot’s servers. **1. Sensbot platform API, https://platform.sensbot.ai** _When your site contacts it:_ only from the plugin settings screen in wp-admin, and only for an action an administrator took: connecting, disconnecting, opening the Sensbot dashboard, or opening the settings screen itself, which reads back the current connection status. There is no background, scheduled or automatic call from your site. _What your site sends:_ on connect, your site URL, your site name, your site language, the plugin version, the email address entered on the connect form, your acceptance of the terms of use and privacy policy, whether the plugin was installed from WordPress. org, and the read only WooCommerce API key and secret the plugin has just created. On the later calls, only your Sensbot store identifier and the secret Sensbot issued at connect. _What Sensbot does with that key:_ using the key you granted, Sensbot’s servers read from your store over the WooCommerce REST API on a recurring schedule. They read products (/wc/v3/products), product categories (/wc/v3/products/categories), orders (/wc/v3/orders) and the WooCommerce system status (/wc/v3/system_status), plus your published pages from the WordPress REST API (/wp/v2/pages). Order records include the buyer’s name, email address, phone number and billing and shipping address. This data is stored on Sensbot’s servers so the assistant can answer questions about it. **2. Sensbot chat widget, https://cdn.sensbot.ai and https://platform.sensbot.ai** _When it is contacted:_ on every page view of your storefront, for every visitor, once the store is connected. The widget script is loaded from https://cdn.sensbot. ai and the conversation itself runs against https://platform.sensbot.ai. _What is sent:_ the visitor’s browser request for the widget script, and then anything the visitor types into the chat, together with the page they are on and a chat session identifier. If a visitor asks about an order, they type their own email address and order number into the chat. _AI processing:_ messages are sent onward to Sensbot’s AI model providers to generate the reply. Terms of use: https://sensbot.ai/terms-of-use/ Privacy policy: https://sensbot. ai/privacy-policy/ Deleting the plugin closes the connection on Sensbot’s side and deletes the WooCommerce API key it created. You can also close it at any time with the “Disconnect” button on the plugin settings screen. To have the data already held on Sensbot’s servers deleted, contact Sensbot. ## Screenshots [⌊The settings screen before connecting: one email address, the terms checkbox, and one button. It also names the service your store data goes to.⌉⌊The settings screen before connecting: one email address, the terms checkbox, and one button. It also names the service your store data goes to.⌉[ The settings screen before connecting: one email address, the terms checkbox, and one button. It also names the service your store data goes to. [⌊The same screen once connected, showing that the assistant is live on the storefront and that the store data import has finished.⌉⌊The same screen once connected, showing that the assistant is live on the storefront and that the store data import has finished.⌉[ The same screen once connected, showing that the assistant is live on the storefront and that the store data import has finished. [⌊The assistant on a storefront, answering a product question with a product card showing the picture, the description and the price.⌉⌊The assistant on a storefront, answering a product question with a product card showing the picture, the description and the price.⌉[ The assistant on a storefront, answering a product question with a product card showing the picture, the description and the price. [⌊The assistant answering questions about the shop and about delivery, from the store's own published pages.⌉⌊The assistant answering questions about the shop and about delivery, from the store's own published pages.⌉[ The assistant answering questions about the shop and about delivery, from the store’s own published pages. [⌊The assistant looking up an order after the shopper gives their order number and email address, and reading back the items, the total and the status.⌉⌊The assistant looking up an order after the shopper gives their order number and email address, and reading back the items, the total and the status.⌉[ The assistant looking up an order after the shopper gives their order number and email address, and reading back the items, the total and the status. [⌊The Sensbot dashboard, where every conversation from the store can be read back.⌉⌊ The Sensbot dashboard, where every conversation from the store can be read back.⌉[ The Sensbot dashboard, where every conversation from the store can be read back. ## Installation 1. Install and activate WooCommerce. 2. Install and activate Sensbot Chatbot for WooCommerce. 3. Go to WooCommerce, then Sensbot Chatbot. 4. Check the email address, accept the terms of use and privacy policy, then click“ Connect & start free trial”. 5. Follow the “Set my password” link on the screen that follows to finish setting up your Sensbot account. The first sync reads your catalogue and can take a few minutes on a large store. When it finishes, the chat widget appears on your storefront. The settings screen tells you whether the assistant is live, how the import went, and when the trial ends. ## FAQ ### Do I need a Sensbot account before I install this? No. Clicking “Connect & start free trial” creates the account and starts a 14 day trial. The email address on the connect form becomes the account email, and the screen that follows gives you a link to set your password. ### Do I have to enter a payment card to start? No. The trial runs without a card. If no payment method is added by the end of the trial, the widget stops showing and nothing is charged. ### What happens to my store data? Sensbot’s servers read your products, categories, orders and published pages using a read only key, and store them so the assistant can answer from them. Order data includes buyer names, email addresses and addresses. See the “External services” section above and https://sensbot.ai/privacy-policy/. ### Does the plugin change anything in my store? No. It creates one read only WooCommerce API key, saves a few options, and prints the widget script in the storefront footer. The API key cannot write to your store. ### Where can I see the conversations? In the Sensbot dashboard at https://platform.sensbot.ai. When you connect, Sensbot emails the address on the connect form a link to set your password for it. ### What languages does it handle? The assistant replies in the language the shopper writes in. Your catalogue and pages can be in one language and a shopper can still ask in another. ### How fresh is the product data? The full catalogue is read when you connect, then refreshed on a recurring schedule. It is not instant. A price or stock change made in WooCommerce can take some time to reach the assistant. ### How are variable products priced in chat? A variable product is shown at the price of its cheapest variation. Per variation pricing in chat is not supported yet. ### Does it do live chat with a human agent? No. Every reply is written by the assistant. When it cannot answer, it says so and can pass the question on to your team. ### Does it work without WooCommerce? No. WooCommerce must be installed and active. ### What happens if I deactivate the plugin? The widget stops showing on your storefront. Nothing else changes: your account, your settings and your connection stay as they are, so you can deactivate to test something and activate again without setting anything up a second time. To actually close the connection, use the “Disconnect” button on the settings screen, or delete the plugin. ### How do I remove everything? Delete the plugin. That closes the connection on Sensbot’s side, deletes the WooCommerce API key the plugin created, and removes every setting it stored. You can also click“ Disconnect” on the settings screen first if you want to close the connection but keep the plugin installed. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Sensbot Chatbot for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ sensbot ](https://profiles.wordpress.org/sensbot/) [Translate “Sensbot Chatbot for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/sensbot-chatbot-for-woocommerce) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/sensbot-chatbot-for-woocommerce/), check out the [SVN repository](https://plugins.svn.wordpress.org/sensbot-chatbot-for-woocommerce/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/sensbot-chatbot-for-woocommerce/) by [RSS](https://plugins.trac.wordpress.org/log/sensbot-chatbot-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * First public release. Connect a WooCommerce store, sync products, categories, orders and published pages, and add the chat widget to the storefront. ## Meta * Version **1.0.0** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 6.5 or higher ** * Tested up to **7.1** * PHP version ** 8.1 or higher ** * Tags * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/) [customer support](https://wordpress.org/plugins/tags/customer-support/)[ecommerce](https://wordpress.org/plugins/tags/ecommerce/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/sensbot-chatbot-for-woocommerce/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/sensbot-chatbot-for-woocommerce/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/sensbot-chatbot-for-woocommerce/reviews/) ## Contributors * [ sensbot ](https://profiles.wordpress.org/sensbot/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/sensbot-chatbot-for-woocommerce/)