Title: SendApp – WhatsApp Notifications for WooCommerce & more
Author: SendApp
Published: <strong>July 16, 2026</strong>
Last modified: July 16, 2026

---

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# SendApp – WhatsApp Notifications for WooCommerce & more

 By [SendApp](https://profiles.wordpress.org/sendapp/)

[Download](https://downloads.wordpress.org/plugin/sendapp-official.zip)

 * [Details](https://wordpress.org/plugins/sendapp-official/#description)
 * [Reviews](https://wordpress.org/plugins/sendapp-official/#reviews)
 *  [Installation](https://wordpress.org/plugins/sendapp-official/#installation)
 * [Development](https://wordpress.org/plugins/sendapp-official/#developers)

 [Support](https://wordpress.org/support/plugin/sendapp-official/)

## Description

**Turn every WordPress event into an instant WhatsApp message.** SendApp connects
your website to the official SendApp WhatsApp Business API and automatically sends
approved WhatsApp template messages when something happens on your site — a WooCommerce
order changes status, a cart is abandoned, a form is submitted, a booking is confirmed,
a subscription renews, a course is completed, and much more.

WhatsApp is the most used messaging app in the world, with message open rates far
higher than email or SMS. Reach your customers where they actually read.

[Demo](https://sendapp.live/) | [What is SendApp?](https://sendapp.live/en/whatsapp-api/)
| [Support](https://sendapp.live/en/contact/)

**With SendApp you can:**

 * 🛒 **Recover abandoned carts** — automatically remind customers on WhatsApp to
   complete their purchase
 * 💬 **Send WooCommerce order notifications** — order confirmed, processing, completed,
   shipped… straight to the customer’s WhatsApp
 * 🔔 **Notify your business** — get an alert on your own WhatsApp number when an
   order or event happens
 * 💬 **Add a floating WhatsApp chat button** — let visitors start a chat with a
   single tap
 * 🧩 **Connect 25+ plugins** — WooCommerce, WPForms, Elementor Pro, LMS, memberships,
   bookings, marketplaces, CRM and more
 * 🌍 **Send multilingual messages** — localized in 6 languages (en, de, es, fr,
   it, pt)

**Why merchants choose SendApp**

 * Reach message open rates far higher than email or SMS
 * Recover lost revenue from abandoned carts
 * Communicate directly and instantly on the channel your customers prefer
 * No account activation fees
 * Ready in minutes — connect your account and start sending

🛒 **Abandoned cart recovery**
 When a customer adds products to the cart but doesn’t
check out, SendApp tags the cart as abandoned after a configurable wait time and
sends an automatic WhatsApp reminder — with a checkout link — to help them complete
the order.

💬 **WooCommerce order notifications**
 Send automatic WhatsApp updates on every
order status change, to the customer and/or to your own business phone, with an 
optional delay (e.g. X days after a status). Every message can include your store
name, the order number, tracking info and a support contact.

🧩 **Works with 25+ plugins (SendApp  Events)**
 Each integration activates automatically
only when its host plugin is installed — no errors, no overhead:

 * **Store & subscriptions:** WooCommerce, WooCommerce Subscriptions, WooCommerce
   Bookings, Easy Digital Downloads
 * **Forms:** WPForms, Elementor Pro, Contact Form 7, Gravity Forms, Fluent Forms,
   Forminator
 * **Learning & memberships:** LearnDash, LifterLMS, Tutor LMS, MemberPress, Paid
   Memberships Pro
 * **Bookings & events:** Amelia, Bookly, Booknetic, Salon Booking System, The Events
   Calendar
 * **Marketplaces, CRM & community:** Dokan, WCFM, FluentCRM, Groundhogg, BuddyPress/
   BuddyBoss, bbPress
 * **Shipping, tracking & jobs:** WooCommerce Shipment Tracking, Advanced Shipment
   Tracking, WP Job Manager

📝 **Form notifications (SendApp  Forms)**
 Fire a WhatsApp message on form submission
and map form fields to your template variables — native support for WPForms (free
+ Pro) and Elementor Pro Forms.

💬 **Floating WhatsApp chat widget**
 Add a click-to-chat WhatsApp button to your
site so visitors can reach you in one tap, or embed the SendApp Agent chat snippet.

🧪 **Test & track everything**
 Validate your API and templates with the built-in
Test Send card, and review every message in the structured Send Log — status, HTTP
code and response — filterable and purgeable from the admin.

⚙️ **Two providers, one interface**
 Choose between **SendApp Official** and **SendApp
Agent** in Settings  API. Same template pipeline, same admin UI — pick per account.

**Getting started**

 1. Install and activate the plugin.
 2. Go to **SendApp  Settings  API** and paste your API key.
 3. Configure your Triggers, Notifications, Forms and Events.
 4. Send a test message and go live!

Outbound WhatsApp messages use Meta-approved WhatsApp Business templates, created
from your SendApp account dashboard.

### External services

This plugin connects to the SendApp Business API and the SendApp Agent service to
send WhatsApp messages, fetch the merchant’s approved WhatsApp templates and verify
API credentials. Connections happen ONLY when:

 * the merchant saves API settings (key verification)
 * the merchant clicks “Send Test” in Settings  General
 * a configured trigger / notification / event handler fires

Endpoints contacted:

 * `https://official.sendapp.cloud/api/verify` — credential verification (GET)
 * `https://official.sendapp.cloud/api/templates` — list approved templates (GET,
   paginated)
 * `https://official.sendapp.cloud/api/send/template` — send a template message (
   POST)
 * `https://app.sendapp.ai/api/whatsapp-meta/get_templates` — Agent provider templates(
   GET)
 * `https://app.sendapp.ai/api/whatsapp-meta/send` — Agent provider message send(
   POST)

Data sent: the recipient phone number, the chosen template name, the template variable
values (which may include order/customer/form-submission data depending on the configured
trigger), the API key (and Account Token if Agent provider).

Service terms of use:

 * SendApp Official: https://sendapp.live/terms-and-conditions/
 * SendApp Agent (app.sendapp.ai): https://sendapp.live/terms-and-conditions/

Privacy policy of the service: https://sendapp.live/it/privacy-policy-sendapp-whatsapp/

When the optional “SendApp Agent” widget mode is enabled, the merchant pastes a 
snippet from app.sendapp.ai/apps/widget/script/XXXX which loads a JavaScript chat
widget from `app.sendapp.ai` directly in the front-end. The plugin extracts and 
stores only the URL portion (no arbitrary HTML) and enqueues it via `wp_enqueue_script()`.

When the “Send Test” card is used with a template whose header is a media (image/
video/document) AND the merchant has not configured a “Header Media URL” mapping,
the plugin uses a public placeholder image hosted at `https://sendapp.live/wp-content/
uploads/sendapp-test.jpg` as the test media. This URL is sent as part of the template
payload to the SendApp API — the plugin itself does not download it, but the SendApp/
Meta endpoint may fetch it server-side at delivery time. Real production sends always
use the merchant-configured media URL, never this placeholder.

### Privacy

 * No personal data is collected, stored or transmitted by the plugin to any third
   party other than the SendApp Business API (see “External services” above).
 * The send log table (`{prefix}sendapp_send_log`) keeps a record of every send 
   attempt for debugging and auditing. Phone numbers and template names are stored;
   the response body excerpt may contain reflected customer data depending on the
   configured template. The merchant can purge entries (all / older than 30 days/
   failed only) from **SendApp  Send Log**.
 * When a configured trigger fires, the data sent to the SendApp API includes the
   customer’s phone number and any template variable values resolved from the order/
   form / event payload (typically: name, order id, total, tracking URL).
 * The plugin does NOT load any third-party tracker, analytics script or remote 
   font.

## Screenshots

[⌊API Settings: provider switch (Official / Agent) with live credential verification⌉⌊
API Settings: provider switch (Official / Agent) with live credential verification⌉[

API Settings: provider switch (Official / Agent) with live credential verification

[⌊Test API Connection: dynamic form to send a real template with all variable types(
header media, body, buttons, carousel cards)⌉⌊Test API Connection: dynamic form 
to send a real template with all variable types (header media, body, buttons, carousel
cards)⌉[

Test API Connection: dynamic form to send a real template with all variable types(
header media, body, buttons, carousel cards)

[⌊Send Log: filterable list of every send attempt with status, HTTP code and response
excerpt⌉⌊Send Log: filterable list of every send attempt with status, HTTP code 
and response excerpt⌉[

Send Log: filterable list of every send attempt with status, HTTP code and response
excerpt

[⌊Triggers and Notifications: per-order-status configuration with template variable
mapping⌉⌊Triggers and Notifications: per-order-status configuration with template
variable mapping⌉[

Triggers and Notifications: per-order-status configuration with template variable
mapping

## Installation

 1. Upload the plugin folder to `/wp-content/plugins/` or install via WordPress  Plugins
    Add New.
 2. Activate the plugin through the “Plugins” menu in WordPress.
 3. Go to **SendApp  Settings  API**, choose your provider and paste your API key (
    + Account Token for the Agent provider). Click “Save Changes” — the credentials
    are verified live.
 4. Optional: go to **SendApp  Settings  General** and use the “Test API Connection”
    card to validate end-to-end with a real WhatsApp template.
 5. Configure your triggers under **SendApp  Triggers** (to customers) and **SendApp
    Notifications** (to your business phone) for WooCommerce order status changes.
 6. For form integrations, configure under **SendApp  Forms** (WPForms + Elementor).
 7. For other plugin events (subscriptions, bookings, LMS, …), configure under **SendApp
    Events**.

## FAQ

### Do I need a WooCommerce store?

No. WooCommerce integrations (Triggers, Notifications, Abandoned Cart) activate 
only if WooCommerce is installed. Without WooCommerce you can still use Forms (WPForms/
Elementor), Events (24+ plugins) and the chat widget.

### Do I need WhatsApp Business API approved templates?

Yes. WhatsApp Cloud API (which both SendApp providers use under the hood) requires
Meta-approved templates for outbound messages outside the 24-hour customer service
window. Create them on the SendApp account dashboard and they’ll appear in the dropdowns
inside the plugin.

### Where can I see what was sent?

**SendApp  Send Log** — every send attempt is recorded with timestamp, source, recipient,
template, status, HTTP code and the first 1500 chars of the API response. Filter
by status / source / recipient / template, paginate, purge old entries.

### What is “Agent” mode?

The Agent provider (app.sendapp.ai) gives you access to additional automation features
built on top of the WhatsApp Business API, including an AI chat widget you can embed
from Settings  Widget Chat. Functionally interchangeable with the Official provider
for transactional sends.

### How are phone numbers normalized?

The plugin prepends the country code configured in Settings  General when a number
lacks the international prefix (`+` or `00`). Numbers shorter than 6 digits are 
rejected (logged, no send attempted).

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“SendApp – WhatsApp Notifications for WooCommerce & more” is open source software.
The following people have contributed to this plugin.

Contributors

 *   [ SendApp ](https://profiles.wordpress.org/sendapp/)

[Translate “SendApp – WhatsApp Notifications for WooCommerce & more” into your language.](https://translate.wordpress.org/projects/wp-plugins/sendapp-official)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/sendapp-official/),
check out the [SVN repository](https://plugins.svn.wordpress.org/sendapp-official/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/sendapp-official/)
by [RSS](https://plugins.trac.wordpress.org/log/sendapp-official/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 2.1.2

 * Updated the plugin display name for clarity. No functional change.

#### 2.1.1

 * Naming: switched the code prefix from `sendapp_` to the more distinct `sapp_`/`
   SAPP_` / `Sapp_` for all functions, classes, constants, options, transients, 
   nonce actions, AJAX actions, script/style handles and menu slugs, to avoid any
   collision with the common word “send”. No user-facing change.
 * Fixed a slow external URL in the “External services” section.

#### 2.1.0

 * Naming: all internal identifiers (functions, classes, constants, option keys,
   transients, nonce actions, AJAX actions, script/style handles) unified under 
   the single `sendapp_` / `SENDAPP_` / `SendApp_` prefix, replacing the previous
   mix of `sendappwc_`, `SENDAPP_WC_` and `SendAppWC_`. Existing settings are migrated
   automatically on upgrade.
 * WooCommerce is no longer a hard requirement: the `Requires Plugins: woocommerce`
   header was removed, since Forms, Events and the chat widget work without WooCommerce.

#### 2.0.3

 * Compliance: removed all heredoc and nowdoc syntax flagged by Plugin Check — the
   inline admin JavaScript blocks passed to `sendappwc_inline_js()` are now standard
   quoted strings with identical runtime output. No functional change.

#### 2.0.2

 * Security & WordPress.org guidelines: nonces wrapped in `sanitize_text_field(wp_unslash(...))`;
   all `$_POST['variable_mapping']` arrays sanitized deeply before JSON-encoding;
   test-send JSON values sanitized after decode.
 * Compliance: replaced every inline `<style>`/`<script>` block in admin pages with`
   wp_add_inline_style()` / `wp_add_inline_script()` via centralized handles. Agent
   widget snippet now loaded through `wp_enqueue_script()` instead of an echoed `
   <script src>` tag.
 * Cleanup: removed redundant `file_put_contents` debug log in plugin folder (relies
   on `WP_DEBUG_LOG`); removed `load_plugin_textdomain` (WordPress 4.6+ auto-loads.
   org translations); moved admin menu position from 25 to 58 to avoid conflict 
   with core Comments slot; ABSPATH guard added to admin-dashboard-page.php; `the_content`
   filter now `esc_attr()`-escapes the WhatsApp wa.me URL message; updated Privacy/
   Terms URLs in readme.txt.

#### 2.0.1

 * New integration: Salon Booking System (free) — booking created / confirmed / 
   paid / cancelled events with customer name, phone, email, service(s) and start/
   end context.

#### 2.0.0

 * Major: generic event-driven architecture (`wp_sendapp_event_triggers` table +
   dispatcher + registry).
 * 24+ new integrations (Tier 1-4): WC Subscriptions, Contact Form 7, Gravity Forms,
   Fluent Forms, Forminator, LearnDash, LifterLMS, Tutor LMS, MemberPress, PMPro,
   EDD, WP Job Manager, Dokan, WCFM, FluentCRM, Groundhogg, BuddyPress, bbPress,
   The Events Calendar, WC Bookings, Amelia, Bookly, Booknetic, WC Shipment Tracking,
   Advanced Shipment Tracking, ACF (context extender).
 * New admin page SendApp  Events with auto-discovered event types and `ctx:<key
   >` mapping.

#### 1.5.0

 * New form integrations: WPForms (free + Pro) and Elementor Pro Forms with field-
   to-variable mapping. New `wp_sendapp_form_triggers` table and SendApp  Forms 
   admin.

#### 1.4.3

 * Widget mode switch in Settings  Widget Chat: built-in floating button OR SendApp
   Agent snippet (XSS-safe URL extraction).

#### 1.4.2

 * Test card now surfaces the real Meta API error message (HTTP code + decoded message)
   instead of “check the log”.
 * FLOW button support: auto-generated `flow_token` for templates with WhatsApp 
   Flow buttons.

#### 1.4.1

 * Test card dynamic form for media URL, body / header / button URL variables and
   carousel cards.

#### 1.4.0

 * New SendApp  Send Log admin page with structured logging of every send attempt.

#### 1.3.x

 * SendApp Agent provider support (api/whatsapp-meta endpoints) with provider-aware
   verify / templates / send.

#### 1.2.x

 * Send delay (X days after order status) for both Triggers and Notifications via
   Action Scheduler.

#### 1.1.x

 * Abandoned cart trigger.
 * Carousel template support, button URL variable mapping, header media URL injection.

#### 1.0.0

 * Initial release: WooCommerce Triggers + Notifications, settings + chat widget,
   6 locales.

## Meta

 *  Version **2.1.2**
 *  Last updated **6 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.0.1**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [automation](https://wordpress.org/plugins/tags/automation/)[chat](https://wordpress.org/plugins/tags/chat/)
   [Notifications](https://wordpress.org/plugins/tags/notifications/)[whatsapp](https://wordpress.org/plugins/tags/whatsapp/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/sendapp-official/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/sendapp-official/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/sendapp-official/reviews/)

## Contributors

 *   [ SendApp ](https://profiles.wordpress.org/sendapp/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/sendapp-official/)