This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Send email to customer on cancelled order in WooCommerce

Description

This plugin sends an email to let the user know that his order has been cancelled or failed

No options, just activate the plugin and it’s done.

Installation

  1. Go to your WP Dashboard > Plugins and search for ‘Send email to customer on cancelled order in Woocommerce’ or…
  2. Download the plugin from WP repository.
  3. Upload the plugin folder to the ‘/wp-content/plugins/’ directory
  4. Activate the plugin through the ‘Plugins’ menu in WordPress

Reviews

September 20, 2021
This was a 5 star pluggin, UNTIL i did bulk cancelations of orders. The pluggin sent all customers cc'd onto the emails. It was a massive data breach and i have spent hours and hours emailing angry customers who have had their data handed out. Not only are customers emails given away, but also order details and their addresses. Absolutly gutted..
September 4, 2021
Surprised WooCommerce doesn't have this by default. The plugin is very light, 2 functions and just 20 lines of code. Thanks! Would be great if it were tested with the latest WP and Woocommerce versions, though, so no disclaimer were present.
March 11, 2020
Does what it says. Instead of just notifying shop manager, the customer also gets notified when cancelled/failed order. Recommended!
February 13, 2020
El plugin cumple perfectamente con su cometido, muy recomendable. / The plugin perfectly fulfills its purpose, highly recommended
April 18, 2019
El plugin cumple con su objetivo de enviar la notificación de pedido Cancelado y Fallido al cliente. Cabe mencionar que estos mensajes son para admins, sugiero a los que usen este plugin cambiar los mensajes que tiene woocommerce por defecto por algo más asociado a algo para el cliente.
March 11, 2019
By default WooCommerce do not send an email to the customer when order is unsuccessful or canceled. With this plugin, in addition to sending a notification to the email accounts specified in the WooCommerce settings, you will also send the email to the customer, so that he knows that his order has not been able to be effective. It is simply download and activate, you do not have to do anything else.
Read all 6 reviews

Contributors & Developers

“Send email to customer on cancelled order in WooCommerce” is open source software. The following people have contributed to this plugin.

Contributors

“Send email to customer on cancelled order in WooCommerce” has been translated into 2 locales. Thank you to the translators for their contributions.

Translate “Send email to customer on cancelled order in WooCommerce” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.1

  • Tested up to WordPress 5.2.
  • WC tested up to: 3.6.2

1.0

  • Initial release