Title: Selloway AI Chat for WooCommerce
Author: Selloway
Published: <strong>June 19, 2026</strong>
Last modified: June 27, 2026

---

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# Selloway AI Chat for WooCommerce

 By [Selloway](https://profiles.wordpress.org/wooseller/)

[Download](https://downloads.wordpress.org/plugin/selloway.0.4.0.zip)

 * [Details](https://wordpress.org/plugins/selloway/#description)
 * [Reviews](https://wordpress.org/plugins/selloway/#reviews)
 * [Development](https://wordpress.org/plugins/selloway/#developers)

 [Support](https://wordpress.org/support/plugin/selloway/)

## Description

Most WooCommerce stores lose sales the same quiet way: a shopper lands on a product
page, has a question they can’t get answered fast, and simply leaves. You never 
even see the lost sale.

**Selloway fixes that by speaking first.** Instead of a silent live chat bubble 
that waits to be clicked, Selloway greets each visitor with a proactive, product-
specific message — then answers their questions in seconds and guides them toward
checkout. It’s a live chat and AI sales chatbot for WooCommerce in one.

#### What makes Selloway different

 * **It starts the conversation.** Every product page opens with a friendly first
   message, so hesitating shoppers get pulled in instead of bouncing.
 * **A unique first message for every product.** For each product you can write 
   your own custom greeting — or generate a unique one automatically with AI in 
   one click. No generic “How can I help?” on every page.
 * **It actually knows the product.** Answers are built from each product’s own 
   name, price, and your key selling points — not a generic FAQ bot that repeats
   the same lines everywhere.
 * **Built to sell, not just support.** Selloway is tuned to answer the “which one
   is right for me?” and “will this work?” questions that decide a purchase, and
   to nudge the shopper toward adding to cart.

#### Key features

 * Proactive, per-product AI greeting (custom text or AI-generated, unique per product)
 * Product-aware answers in ~2 seconds, 24/7
 * Per-product key selling points and add-to-cart message
 * 80+ languages — auto-detect the visitor’s language or fix one
 * Tone control (Professional, Friendly, Casual, Luxury)
 * Notification bubble that draws attention without being annoying
 * Conversation analytics and chat memory across page reloads
 * Idle reminders to re-engage visitors about to leave
 * Full appearance control (colors, fonts, position, branding) with live preview
 * 5-minute setup, no code

#### Who it’s for

WooCommerce store owners who want more sales from the traffic they already have —
especially stores where shoppers have real questions before buying (supplements,
coffee, apparel, electronics, home goods, and more).

### External services

This plugin relies on the Selloway API (https://api.selloway.com), operated by Selloway,
to generate the AI chat responses. AI replies cannot be produced locally, so the
relevant data must be sent to this service.

What is sent and when:

 * When you connect your store (admin action): your license key, site URL, admin
   email, and plugin/WordPress/WooCommerce versions — to authenticate and register
   the store.
 * When you sync products (admin action): product name, price, description, URL,
   and the greetings / selling points / add-to-cart message you configure — so the
   AI can answer about each product.
 * When a visitor uses the chat: the visitor’s messages, the current product context,
   and conversation identifiers — to generate and return the AI reply.

No data is sent to any other third party. Service provided by Selloway:

 * Terms of Service: https://selloway.com/terms
 * Privacy Policy: https://selloway.com/privacy

## FAQ

### Does this plugin require WooCommerce?

Yes. Selloway adds the AI chat to your WooCommerce product pages, so WooCommerce
3.0 or later must be installed and active.

### Do I need to connect a separate API or bring my own AI key?

No. You do not need an OpenAI key, a separate API, or any technical setup. Just 
install Selloway, paste your Selloway license key in Settings, and click Connect—
the AI works right away. Everything is handled for you.

### What makes Selloway different from other chat plugins?

Two things. First, Selloway **speaks first** — it greets shoppers proactively instead
of waiting to be clicked. Second, every product can have its **own unique first 
message** (written by you, or generated with AI), and answers come from that product’s
real details — not a one-size-fits-all script.

### Is Selloway a live chat or an AI chatbot?

Both, working together. It behaves like a live chat for your shoppers — a real conversation
on the product page — but it’s powered by an AI sales chatbot that answers instantly
24/7, in 80+ languages, without you sitting at a keyboard. You get the responsiveness
of live chat with the scale of an AI chatbot.

### Can I write the first message myself, or let AI do it?

Both. On each product you can type your own greetings, or click “Generate with AI”
to create a unique, on-brand message in one click. You can mix and match across 
your catalog.

### Where does the AI run?

On Selloway’s secure cloud. The plugin talks only to Selloway and never connects
directly to any other third-party service. (Required details are listed in the “
External services” section below.)

### Will it slow down my store?

No. The widget is lightweight and only loads on product pages, so the rest of your
store is untouched.

### Can I customize how the chat looks?

Yes. From Settings you control colors, fonts, position, size, and branding, with
a live preview as you edit.

### How do I set up per-product AI responses?

Edit any product and scroll to the Selloway box. There you add greetings, key selling
points, and an add-to-cart message — or generate them with AI.

### What languages are supported?

80+. Selloway can auto-detect each visitor’s language or stick to one you choose.

### Is there a free plan?

Yes. You can start free and upgrade when you’re ready for more conversations and
features.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Selloway AI Chat for WooCommerce” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Selloway ](https://profiles.wordpress.org/wooseller/)

[Translate “Selloway AI Chat for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/selloway)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/selloway/), check out
the [SVN repository](https://plugins.svn.wordpress.org/selloway/), or subscribe 
to the [development log](https://plugins.trac.wordpress.org/log/selloway/) by [RSS](https://plugins.trac.wordpress.org/log/selloway/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.4.0

 * New: Sales Audit — a built-in conversion scanner. A short survey plus an automated
   scan of your store returns an overall sales-health score and per-category scores(
   engagement, product content, trust, merchandising, setup, SEO) with prioritized,
   plain-English fixes.
 * The audit recommends turning on your AI Sales Agent where it will recover the
   most lost sales.

#### 0.3.0

 * New brand: Selloway AI Chat for WooCommerce.
 * Proactive per-product greeting — custom text or one-click AI-generated, unique
   per product.
 * “Powered by” badge is a pure admin opt-in (default off).
 * Removed the Custom CSS field; appearance is configured through structured controls
   only.
 * All admin styles/scripts are now enqueued (no inline code).
 * Documented the external Selloway API service.

#### 0.2.0

 * Appearance customization, language settings, live preview, security and stability
   fixes.

#### 0.1.0

 * Initial release.

## Meta

 *  Version **0.4.0**
 *  Last updated **1 day ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.0 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)[sales](https://wordpress.org/plugins/tags/sales/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/selloway/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/selloway/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/selloway/reviews/)

## Contributors

 *   [ Selloway ](https://profiles.wordpress.org/wooseller/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/selloway/)