Plugin Directory

Sell Downloads

Sell Downloads is an WordPress eCommerce for selling downloadable files: audio, video, documents, pictures all that may be published in Internet. Sell

Q: Why the sales button doesn't appear?

A: First, go to the settings page of commerce and be sure the PayPal checkbox is checked, and has defined the seller's email. Second, be sure the product has a price defined and a file for sell associated.

Q: How the discounts are treated by the store?

A: If the store has defined a discount and a coupon at the same time, only one is applied to the sale, the biggest of both.

Q: How to download all purchased products as only one file?

A: To download all purchased files as only one file, is required enabling the zip option from the settings page of "Sell Downloads". The zip feature may be disabled in your website because the required extensions are not present in the PHP of the web server.

Q: Why the sell downloads is not loading on page?

A: Verify that the theme used in your website, includes the function wp_footer(); in the template file "footer.php" or the template file "index.php"

Q: What can I do if the sell downloads directory exists and the premium version of plugin cannot be installed?

A: Go to the plugins section in WordPress, deactivate the free version of Sell Downloads, and delete it ( Don't worry, this process don't modify the products created with the free version of plugin), and finally install and activate the premium version of plugin.

Q: Does allow the sell downloads a different payment gateway than PayPal?

A: I'm sorry, but the current version of plugin allows PayPal only.

Q: Can the customers pay directly with its credit cards?

A: The restriction is imposed by PayPal. Please, check that your PayPal account allow to charge directly from the credit cards of customers.

Q: Is possible modify the appearance of sell downloads products?

A: The design of each section of Sell Downloads, is determined from templates located in "/wp-content/plugins/sell-downloads/sd-templates".

The "sd-templates" directory contains multiple files.

The template files:

  • product.tpl.html is used in the store page.
  • product_single.tpl.html is used in particular pages of products.
  • product_multiple.tpl.html is used in pages of multiple entries like: archives and search result page.

Q: Is possible promote a product, or products list?

A: It is possible promote a product or products list, from the website's sidebars, or directly from the content of pages or posts.

To promote the products on sidebars, go to the widgets section, and inserts the corresponding widget on sidebar.

To promote the products from the content of pages and posts, go to the page and press the corresponding icon over the contents editor.

Q: Are safe the products' downloads?

A: The security in the access to products files is determined in different ways.

  • The products files can't be accessed directly. The purchased files are stored in a special directory called sd-downloads, the sd-downloads directory includes a .htaccess file that forbid the access from browser. The files can be accessed only through a server side script that validates the purchase.
  • The Store determines the validity of download links based in three options, available in the settings page of plugin. -- It is possible define a time period, in days, where a download link is considered valid. If a user tries to download a purchased product, the Store checks the date of purchasing. -- It is possible define a limit of downloads by purchase. If a user tries to download a product, the Sell Downloads checks how many downloads have been made. -- The Store may be configured to request the email address used in the purchasing to check the validity of download link.

Q: Can I customize the store's design?

A: The plugin includes some different designs that can be selected through the settings option "Store Layout", but you can create a new once, duplicating an of available store's layouts, and edit its style.css file

Q: How to configure the IPN on PayPal Sandbox ?

A: https://www.paypal.com/cgi-bin/webscr?cmd=p/sell/ipn-test-outside

Q: Is possible to search the products by their types, from the search box of my website?

A: Yes, that's possible. The products types are taxonomies, and for searching by the products' taxonomies, go to the settings page of the store, and tick the checkbox: "Allow searching by taxonomies", and that's all.

Requires: 3.5.0 or higher
Compatible up to: 4.4.2
Last Updated: 21 hours ago
Active Installs: 1,000+


3.9 out of 5 stars


4 of 4 support threads in the last two months have been marked resolved.

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