Title: Scrapia Webchat Widget
Author: carlupi
Published: <strong>October 11, 2026</strong>
Last modified: October 11, 2026

---

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# Scrapia Webchat Widget

 By [carlupi](https://profiles.wordpress.org/carlupi/)

[Download](https://downloads.wordpress.org/plugin/scrapia-webchat-widget.1.1.0.zip)

 * [Details](https://wordpress.org/plugins/scrapia-webchat-widget/#description)
 * [Reviews](https://wordpress.org/plugins/scrapia-webchat-widget/#reviews)
 *  [Installation](https://wordpress.org/plugins/scrapia-webchat-widget/#installation)
 * [Development](https://wordpress.org/plugins/scrapia-webchat-widget/#developers)

 [Support](https://wordpress.org/support/plugin/scrapia-webchat-widget/)

## Description

Scrapia Webchat Widget connects your WordPress site to your Scrapia assistant. The
widget appears as a floating button. Colors, avatar, welcome message, and starter
buttons are configured in the Scrapia dashboard, not in WordPress.

Features:

 * Setup with a single field: the widget ID.
 * The ID is checked when you save: you are told if the widget does not exist or
   is inactive.
 * Place the widget at the bottom right (default) or bottom left of the screen.
 * Hide the chat from site administrators.
 * Exclude specific paths (for example checkout).
 * Compatible with the most common caching plugins.

You need a Scrapia account with a Webchat widget configured.

### External services

This plugin relies on an external service: the Scrapia API (https://api.scrapia.
ai). The widget does not work without it.

What is sent, and when:

 * When you save the settings in the WordPress dashboard, the plugin calls `GET /
   api/v1/webchat/demo/{widget_id}` to confirm that the widget exists. Only the 
   widget ID is sent.
 * On the front end, the plugin loads `embed.js` from the API. That script runs 
   in the visitor’s browser and, when the visitor sends a message, sends the message
   text, an anonymous visitor identifier, and the widget ID to the API. It also 
   loads the history of that conversation.
 * The script stores an anonymous visitor identifier in the browser’s `localStorage`,
   so the conversation continues across pages.
 * The plugin does not send WordPress account data or the content of the site.

Terms of service: https://scrapia.ai/cl/terminos/
 Privacy policy: https://scrapia.
ai/cl/politica/

If your site requires consent before cookies or local storage, keep the widget hidden
until the visitor accepts by using the `scrapia_chat_should_render` filter.

## Installation

 1. Upload the `scrapia-webchat-widget` folder to `/wp-content/plugins/`, or install
    the .zip from Plugins  Add New.
 2. Activate it from the Plugins screen.
 3. Go to Settings  Scrapia Webchat Widget.
 4. Paste the widget ID shown in the Scrapia dashboard, under Channels  Webchat.
 5. Save. You should see “Widget connected” with your widget name.

## FAQ

### Where do I find the widget ID?

In the Scrapia dashboard, under Channels  Webchat. It is the same ID shown in the
embed code.

### Can I change the colors or the welcome message from WordPress?

No. Those are configured in the Scrapia dashboard and apply to the widget without
changing WordPress.

### Can I show the widget on the left?

Yes. In Settings  Scrapia Webchat Widget, set “Position” to “Bottom left”. The default
is bottom right. On phones the chat window opens full screen, so only the button
changes side.

### How do I hide it on some pages?

In Settings  Scrapia Webchat Widget, use the “Excluded paths” field. One path per
line, with a trailing `*` to include subpaths.

### Can I control it from code?

Yes, with the `scrapia_chat_should_render` filter:

    ```
    add_filter( 'scrapia_chat_should_render', function ( $render ) {
        if ( is_singular( 'product' ) ) {
            return false;
        }
        return $render;
    } );
    ```

### The widget does not appear

Check that “Show the chat” is enabled, that the ID is correct, and, if you are logged
in as an administrator, that “Hide from administrators” is off.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Scrapia Webchat Widget” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ carlupi ](https://profiles.wordpress.org/carlupi/)

[Translate “Scrapia Webchat Widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/scrapia-webchat-widget)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/scrapia-webchat-widget/),
check out the [SVN repository](https://plugins.svn.wordpress.org/scrapia-webchat-widget/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/scrapia-webchat-widget/)
by [RSS](https://plugins.trac.wordpress.org/log/scrapia-webchat-widget/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.0

 * New: “Position” setting to show the widget at the bottom right (default) or bottom
   left.

#### 1.0.0

 * Initial release.

## Meta

 *  Version **1.1.0**
 *  Last updated **2 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chat](https://wordpress.org/plugins/tags/chat/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [support](https://wordpress.org/plugins/tags/support/)
 *  [Advanced View](https://wordpress.org/plugins/scrapia-webchat-widget/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/scrapia-webchat-widget/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/scrapia-webchat-widget/reviews/)

## Contributors

 *   [ carlupi ](https://profiles.wordpress.org/carlupi/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/scrapia-webchat-widget/)