Title: ScoreJack Review Requests for Google
Author: scorejack
Published: <strong>October 26, 2026</strong>
Last modified: October 26, 2026

---

Search plugins

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# ScoreJack Review Requests for Google

 By [scorejack](https://profiles.wordpress.org/scorejack/)

[Download](https://downloads.wordpress.org/plugin/scorejack-review-requests-for-google.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/scorejack-review-requests-for-google/#description)
 * [Reviews](https://wordpress.org/plugins/scorejack-review-requests-for-google/#reviews)
 *  [Installation](https://wordpress.org/plugins/scorejack-review-requests-for-google/#installation)
 * [Development](https://wordpress.org/plugins/scorejack-review-requests-for-google/#developers)

 [Support](https://wordpress.org/support/plugin/scorejack-review-requests-for-google/)

## Description

This plugin asks your customers for a review on your **Google Business Profile**—
the public profile that shows up in search and on Google Maps. It does not manage
WooCommerce product reviews.

Most stores never ask, and the ones that do usually ask at the wrong moment. This
plugin asks automatically, a set number of days after an order is marked complete,
with a direct link to your Google profile.

Everything below is free and stays free. There is no locked feature, no trial, and
nothing expires.

 * Sends a review request by email a configurable number of days after an order 
   completes
 * Uses your own Google review short link
 * Skips customers whose order was later refunded, cancelled, or failed
 * Never asks the same customer twice for the same order
 * Full log of every request, including the ones deliberately skipped and why
 * Shows what proportion of your orders carry a phone number
 * Optionally requires a mobile number at checkout, and labels the field “Mobile
   number”
 * Works with WooCommerce High-Performance Order Storage

#### Sending over WhatsApp instead (optional)

Email review requests work, but most customers do not open them. If you also use
ScoreJack, you can paste your API key into the settings screen and the same request
is sent over WhatsApp instead — with two polite follow-ups if the customer does 
not post, and then it stops for good.

WhatsApp replaces the email for that customer rather than sending as well, so nobody
is asked twice. Orders without a phone number still go by email.

This is entirely optional. The plugin is fully functional without a ScoreJack account,
and if you disconnect, stop paying, or your trial ends, the plugin automatically
goes back to sending by email and tells you it has done so. Requests are never silently
dropped.

#### External service

This plugin does not contact any external service unless you choose to enter a ScoreJack
API key.

If you enter a key, the plugin communicates with ScoreJack (https://www.scorejack.
com), a third-party service that sends review requests over WhatsApp:

 * **What is sent:** the customer’s name, phone number, email address, and your 
   order number, at the point a review request becomes due. Your API key is sent
   with each request to identify your account.
 * **When:** when an order becomes due for a review request, and periodically to
   check whether your subscription is still active.
 * **Why:** so ScoreJack can message that customer on WhatsApp on your behalf.

ScoreJack is a paid service and requires an account. Terms of service: https://www.
scorejack.com/terms — Privacy policy: https://www.scorejack.com/privacy

You are responsible for having a lawful basis to send messages to your customers,
and for your own privacy disclosures.

## Screenshots

[⌊The settings screen, showing what has been sent and your phone coverage.⌉⌊The 
settings screen, showing what has been sent and your phone coverage.⌉[

The settings screen, showing what has been sent and your phone coverage.

[⌊The activity log.⌉⌊The activity log.⌉[

The activity log.

## Installation

 1. Install and activate the plugin.
 2. Go to WooCommerce  Review Requests.
 3. Paste your Google review link. In your Google Business Profile, open “Read reviews”
    and then “Get more reviews” to copy your short link.
 4. Choose how many days to wait after an order completes.
 5. Save.

Optionally, paste a ScoreJack API key on the same screen to send over WhatsApp instead
of email.

## FAQ

### Does the free version stop working after a while?

No. The email review requests are permanent and unlimited. Nothing in this plugin
expires or unlocks with payment.

### What happens if my ScoreJack subscription ends?

The plugin detects it, automatically goes back to sending requests by email, and
shows a notice telling you it has switched. No customer is missed.

### Will a customer be asked twice?

No. Each order results in one request, on one channel.

### My store does not collect phone numbers. Will WhatsApp work?

Only for orders that do have a phone number. The settings screen shows your current
phone coverage so you can judge this before connecting anything. Orders without 
a phone number fall back to email.

There is also a setting that requires a mobile number at checkout and labels the
field “Mobile number” rather than “Phone” — customers tend to give a landline when
asked for a phone and a mobile when asked for a mobile.

### Does requiring a mobile number change my checkout permanently?

No. Switching the setting off restores exactly what your checkout had before, and
so does uninstalling the plugin. If your checkout already required a phone number,
turning our setting off leaves it required.

On the block checkout the field becomes required but keeps WooCommerce’s own label,
because block field labels are rendered in the browser and cannot be changed from
the server. On the classic checkout both the label and the requirement change.

### Does this gate or filter reviews?

No. Every customer gets the same link to your public Google review page. Review 
gating is against Google’s policies.

### Does it work with High-Performance Order Storage?

Yes.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“ScoreJack Review Requests for Google” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ scorejack ](https://profiles.wordpress.org/scorejack/)

[Translate “ScoreJack Review Requests for Google” into your language.](https://translate.wordpress.org/projects/wp-plugins/scorejack-review-requests-for-google)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/scorejack-review-requests-for-google/),
check out the [SVN repository](https://plugins.svn.wordpress.org/scorejack-review-requests-for-google/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/scorejack-review-requests-for-google/)
by [RSS](https://plugins.trac.wordpress.org/log/scorejack-review-requests-for-google/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release.

## Meta

 *  Version **1.0.0**
 *  Last updated **6 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.5 or higher **
 *  Tested up to **7.0.8**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [Google Reviews](https://wordpress.org/plugins/tags/google-reviews/)[review request](https://wordpress.org/plugins/tags/review-request/)
   [reviews](https://wordpress.org/plugins/tags/reviews/)[whatsapp](https://wordpress.org/plugins/tags/whatsapp/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/scorejack-review-requests-for-google/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/scorejack-review-requests-for-google/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/scorejack-review-requests-for-google/reviews/)

## Contributors

 *   [ scorejack ](https://profiles.wordpress.org/scorejack/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/scorejack-review-requests-for-google/)