This version of the plugin has been discontinued
This version of the Rezgo plugin has been discontinued and is no longer
supported. Moving forward, you should be using the newer version of the
plugin, which can be found
here. The new version of the Rezgo plugin is built based on the latest
version of the Rezgo white label and includes the updated modern responsive
layout and better theme support.
Rezgo is a cloud based software as a service booking system that
gives tourism businesses the ability to manage their tour or activity
inventory, manage reservations, and process credit card payments. This
plugin is a full featured front-end booking engine that connects your
WordPress site to your Rezgo account.
Plugin features include
- Complete control over look and feel through CSS and access to display templates
- Full multiple booking (shopping cart) functionality
- Powerful AJAX booking calendar features
- Support for discount and referral codes
- Fully search-ready pages and search engine friendly URLs
- Integrated media gallery for photos and videos
- Complete transaction processing on your own site (with secure certificate)
- Full integration with 20+ payment systems including PayPal, Authorize.net, and many more.
- Plus all the other [features of Rezgo] (http://www.rezgo.com/features)
Support for your Rezgo Account
If you need help getting set-up, Rezgo support is only a click or
phone call away:
- Read this first: When you encounter a problem with the Rezgo WordPress plugin…
… before you do anything else, first check your Rezgo white label site to make sure everything works there. If your white label website is working correctly and all your information is updated, then there might be an issue with your specific WordPress install. If so, refer to the following common scenarios:
- I have added the shortcode to a page but Rezgo is not displaying
The most common reason is a problem connecting to your Rezgo API. Try removing and replacing your CID and API Key in the WordPress Rezgo settings page. Check to make sure that, if the API Key you created is IP restricted, that the IP address of your website has not changed.
- Why am I seeing PHP errors or PHP code when displaying the tours?
There are certain server requirements for the plugin to operate correctly. In particular, the following PHP directives need to be set accordingly. Your hosting provider can help you properly configure these directives.
- When I click on the details link I get a page not found error or nothing happens
This could be because you are using the default link structure in WordPress. The Rezgo plug-in requires that you use permalinks in order to show the Rezgo content correctly.
- When I click on the book now button I get a page not found or server error?
This could be because you do not have a secure certificate installed correctly on your site. If this is the case, or if you are just not sure, we recommend you chose the “Forward secure page to Rezgo” option.
- Why are the tabs, calendar or image gallery not working?
- Can I use the Rezgo WordPress Plugin without connecting to Rezgo?
The Rezgo WordPress Plugin needs to pull tour and activity data so it needs to connect to your account via the Rezgo XML API. Your Rezgo credentials (specifically your Company Code (CID) and API Key) are used by the Rezgo WordPress Plugin to display your tour and activities on your WordPress site.
- Can I manage credit card payments on my WordPress site?
Yes, the Rezgo WordPress plugin has the ability to handle credit card
payments. Make sure to configure your Rezgo account to connect to
your payment gateway. Rezgo supports a growing list of Global payment
processors including Authorize.net, PayTrace, Chase Paymentech,
Beanstream, Ogone, Eway, and many others. In order for your site to
handle payments, you will need to install a secure certificate. Check
with your web host if you need help installing a secure certificate.
If you do not wish to set-up a secure certificate, you can have the
secure booking complete on your Rezgo hosted booking engine.
- I have updated my pricing or tour details, but my WordPress site doesn’t show the new information
Check to see if you are using a caching plugin like WPCache. These caching plugins are great for speeding up your site but will also cache old details and pricing information. You will want to exclude the Rezgo pages from your caching in order to avoid this in the future.
- I received an API warning email from Rezgo, what should I do?
The Rezgo API automatically monitors usage and will notify you should your API show unusual activity. If you receive an API warning message, check your web stats or analytics to see if you can find any unusual spikes in traffic. If you are using a content delivery network (CDN) like CloudFlare or you do daily PCI scans from a service like McAfee, make sure to exclude your Rezgo pages. If you continue to receive API warnings from Rezgo, this may be an indication that something is triggering excessive usage on your site. If you do not rectify the problem, your API usage may be restricted.
- What if I have a problem not covered here?
Not a problem, you can contact us directly and create a support ticket by emailing firstname.lastname@example.org
After having a lot of problems with the server, we have got all the support and help from rezgo and now my website works perfectly.
Really grateful for the assitance and support.
- Adding discontinued notice
- Fixing disparities resulting from deprecated search_items query
- Update to search items API call in Rezgo class
- Security patch for PrettyPhoto JS library
- Re-ordered logic for fetching thumbnail images
- Various bug fixes
- Fixes to image thumbnails to support both new and old formats.
- Modified JS validation on PAX form
- Fixes to media gallery and map on details page.
- Minor bug fixes.
- Added new output method.
- Fixed an issue with SSL detection.
- Added support for new line items system.
- Improved AJAX booking request to better prevent accidental submission.
- Added no-conflict template to the update exceptions.
- Added new line items method to rezgo class.
- Brand new shopping cart interface allows many items to be booked at once.
- New XML commit request supporting multiple items.
- New anti-spam measures added to contact form.
- Inconsistent date labels have been changed to “booked for.”
- Some share links removed from item details.
- Fixed a bug causing the search date range to produce inconsistent results.
- Many bug fixes and performance improvements.
- Fixed an issue with the new default template not loading in certain themes.
- Added a state/prov dropdown for countries with existing state/prov lists.
- Fixed a number of small display issues with the new payment template.
- Added a no-conflict template for themes with jQuery conflicts.
- Fixed a rare bug preventing the booking page from forwarding to Rezgo.
- Updated payment step of booking page to new async version.
- Updated calendar ajax to new faster version used on white label.
- Updated jQuery in default template to use noConflict() mode.
- Fixed a number of small issues with the checkout process.
- Fixed a bug preventing the calendar from going forward more than 12 months.
- Added support for passing variables to the shortcode.
- Added support for new multi-tag searches.
- Improved handling of API keys entered on settings page.
- Switched all remaining file fetching to use configured fetch method.
- Plugin update should no longer remove custom templates.
- Fixed a number of display and instruction errors on settings page.
- Fixed an issue with ‘required’ field alerts on some browsers.
- Fixed a rare bug with the receipt print button.
- Fixed a bug with smart/keyword searches failing due to bad encoding.
- Fixed an issue with the plugin not returning it’s output correctly.
- Initial release.