Title: ReturnsUp Connector for WooCommerce Author: ReturnsUp Published: January 30, 2026 Last modified: January 31, 2026 --- Search plugins ![](https://ps.w.org/returnsup-connector/assets/banner-772x250.png?rev=3450836) ![](https://ps.w.org/returnsup-connector/assets/icon-256x256.png?rev=3450836) # ReturnsUp Connector for WooCommerce By [ReturnsUp](https://profiles.wordpress.org/wooreturns/) [Download](https://downloads.wordpress.org/plugin/returnsup-connector.1.9.40.zip) * [Details](https://wordpress.org/plugins/returnsup-connector/#description) * [Reviews](https://wordpress.org/plugins/returnsup-connector/#reviews) * [Installation](https://wordpress.org/plugins/returnsup-connector/#installation) * [Development](https://wordpress.org/plugins/returnsup-connector/#developers) [Support](https://wordpress.org/support/plugin/returnsup-connector/) ## Description Transform your WooCommerce returns into a seamless, automated experience. ReturnsUp Connector integrates your store with the ReturnsUp platform, enabling a modern self- service returns and exchanges system that saves time and improves customer satisfaction. Customers can easily manage their returns through a guided portal, choosing between: – Size exchanges (real-time inventory check), – Product exchanges, – Refunds to the original payment method, – Store credit refunds with optional bonus incentives. WooCommerce® is a trademark of Automattic Inc. ReturnsUp is not affiliated with or endorsed by Automattic Inc. This plugin keeps your store data synchronized with the ReturnsUp platform while enhancing the post-purchase experience for your customers. #### Why ReturnsUp? * ⏱️ **Save Time** – Automate return requests, approvals, and resolutions. * 😊 **Better Customer Experience** – Offer a professional self-service return portal. * 🔄 **Flexible Resolutions** – Size exchanges, product swaps, refunds, or store credit with bonus. * 📊 **Insights & Analytics** – Understand return reasons and improve decision- making. * 💶 **Reduce Refund Losses** – Encourage exchanges and store credit instead of cash refunds. #### Key Features * **Seamless Connection** – Secure API connection between your store and ReturnsUp. * **Real-time Synchronization** – Uses webhooks to keep orders, statuses, and totals updated. * **Smart Resolution Flow** – Customers can choose: - Size exchange (with live stock validation), - Exchange for a different product, - Refund to original payment method, - Refund as store credit (optionally with bonus). * **Automated Exchanges** – Automatically creates new exchange orders and links them to the original one. * **Smart Checkout** – Pre-fills checkout fields for faster exchange completion. * **My Account Integration** – Adds a “Manage Returns” section to the customer account area. * **Admin Enhancements** – Returns status column and visual indicators in the WooCommerce orders list. * **HPOS Compatible** – Fully compatible with WooCommerce High-Performance Order Storage. * **Invoice Compatibility** – Compatible with WPO PDF Invoices & Packing Slips, including refund and exchange documents. ### External Services This plugin acts as a connector between your WooCommerce store and the ReturnsUp platform (SaaS). It relies on the ReturnsUp service to function. **ReturnsUp Platform** * **Service Provider:** ReturnsUp * **Service URLs:** * https://returnsup.com (Plans & subscription) * https://admin.returnsup.com (Setup& return management) * https://app.returnsup.com (Return processing flows) **Data Transmission** Data is transmitted via secure API calls and Webhooks in the following situations: * **Connection Setup:** Store URL and required connection details are sent to verify your account. * **Order Synchronization (Webhooks):** Order identifiers, statuses, totals, billing email, and shipping details are synchronized.*** Return Processing:** Transaction totals and status updates are sent to process exchanges, refunds, or store credit. * **Terms of Service:** https://returnsup.com/condiciones-del-servicio-de-returnsup/ * **Privacy Policy:** https://returnsup.com/politica-de-privacidad/ ## Screenshots * [[ * Original order information retrieved automatically. * [[ * Product selection step during a return or exchange. * [[ * Resolution options: size exchange, product exchange, refund or store credit. * [[ * ReturnsUp admin dashboard overview. * [[ * Returns management list inside the ReturnsUp dashboard. * [[ * Returns statistics and insights. ## Installation 1. Upload the plugin files to the `/wp-content/plugins/returnsup-connector` directory, or install it directly from the WordPress Plugins screen. 2. Activate the plugin through the **Plugins** menu in WordPress. 3. Go to **WooCommerce ReturnsUp** to configure the connection. 4. Create or manage your subscription at https://returnsup.com. 5. Connect your store from the ReturnsUp dashboard at https://admin.returnsup.com. 6. Save settings and start managing returns automatically. ## FAQ ### Do I need a ReturnsUp account? Yes. An active ReturnsUp account is required. You can subscribe at https://returnsup. com. ### Does it support product and size exchanges? Yes. Customers can exchange sizes (with real-time stock validation) or swap for a different product. ### Can customers choose store credit instead of a refund? Yes. Customers can choose store credit, optionally with an extra bonus defined by the store. ### Is it compatible with HPOS (High-Performance Order Storage)? Yes. ReturnsUp Connector is fully compatible with WooCommerce HPOS. ### Is it compatible with invoice plugins? Yes. It is compatible with WPO PDF Invoices & Packing Slips, including refunds and exchanges. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “ReturnsUp Connector for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ ReturnsUp ](https://profiles.wordpress.org/wooreturns/) * [ returnsup ](https://profiles.wordpress.org/returnsup/) [Translate “ReturnsUp Connector for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/returnsup-connector) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/returnsup-connector/), check out the [SVN repository](https://plugins.svn.wordpress.org/returnsup-connector/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/returnsup-connector/) by [RSS](https://plugins.trac.wordpress.org/log/returnsup-connector/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.9.40 * Improved exchange and resolution flow. * Enhanced refund and store credit handling. * Compatibility improvements with HPOS and invoice plugins. * Performance and stability improvements. #### 1.9.39 * Improved webhook reliability. * Enhanced product exchange logic. #### 1.9.38 * HPOS compatibility improvements. * Fixed automatic exchange coupon application. ## Meta * Version **1.9.40** * Last updated **2 months ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **6.7.5** * PHP version ** 8.1 or higher ** * Tags * [refunds](https://wordpress.org/plugins/tags/refunds/)[returns](https://wordpress.org/plugins/tags/returns/) [store credit](https://wordpress.org/plugins/tags/store-credit/)[woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/returnsup-connector/advanced/) ## Ratings No reviews have been submitted yet. [Add my review](https://wordpress.org/support/plugin/returnsup-connector/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/returnsup-connector/reviews/) ## Contributors * [ ReturnsUp ](https://profiles.wordpress.org/wooreturns/) * [ returnsup ](https://profiles.wordpress.org/returnsup/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/returnsup-connector/)