Title: Retora – Returns & RMA for WooCommerce Author: Volodymyr Karasov Published: June 18, 2026 Last modified: June 18, 2026 --- Search plugins ![](https://ps.w.org/retora-returns-rma-for-woocommerce/assets/banner-772x250.png? rev=3576514) ![](https://ps.w.org/retora-returns-rma-for-woocommerce/assets/icon.svg?rev=3576503) # Retora – Returns & RMA for WooCommerce By [Volodymyr Karasov](https://profiles.wordpress.org/armrecords/) [Download](https://downloads.wordpress.org/plugin/retora-returns-rma-for-woocommerce.1.0.0.zip) * [Details](https://wordpress.org/plugins/retora-returns-rma-for-woocommerce/#description) * [Reviews](https://wordpress.org/plugins/retora-returns-rma-for-woocommerce/#reviews) * [Installation](https://wordpress.org/plugins/retora-returns-rma-for-woocommerce/#installation) * [Development](https://wordpress.org/plugins/retora-returns-rma-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/) ## Description Retora turns returns into a smooth, branded experience for your customers and a fast, organized workflow for your team. Shoppers request a return from their account in a few clicks, and you approve, track, and refund everything from a single screen in WordPress. No more scattered emails or spreadsheets. Every request becomes a structured RMA with its own status, history, and resolution, so nothing slips through the cracks. #### Why store owners choose Retora * Cut support tickets with a clear, guided return flow * Approve and refund in seconds, straight through your payment gateway * Set your return policy once and let automated rules do the work * Keep customers in the loop with branded status emails * Own your data. Everything stays in your WordPress database. #### Customer return portal * Self-service returns built into the My Account page * Guest returns through a secure email link, no account required * Partial returns by choosing specific items and quantities * Photo uploads for damaged or incorrect items * Live status tracking from request to resolution #### Admin dashboard * Searchable, filterable list of every return request * One click to approve, reject, request more info, mark received, or complete * Full timeline and private notes on each request * Refunds processed through your WooCommerce payment gateway * Built-in analytics for return rate, value at risk, processing time, and top reasons #### Automated rules engine Set your policy once and let Retora enforce it for you: * Eligibility windows based on order age, product, or category * Auto approval for low value or specific reason returns * Customer limits that stop repeat abuse * Required fields such as photos or a detailed reason #### Built for modern WooCommerce * Compatible with High-Performance Order Storage (HPOS) * Compatible with the WooCommerce Blocks checkout * GDPR personal data export and erasure * Import and export your return data as JSON #### Do more with Retora Pro Upgrade to [Retora Pro](https://wooreturns.store) when you are ready to add: * Store credit with balance tracking and optional bonus value * Exchanges with linked replacement orders * Prepaid return shipping labels from leading carriers * Fraud protection with automatic flagging and blacklists ### Source Code The admin interface is built with React using @wordpress/scripts. The human readable source for the compiled files in /build is included with the plugin in /src. To rebuild, run npm install and then npm run build. ## Screenshots [⌊Returns overview with key metrics and the latest requests⌉⌊Returns overview with key metrics and the latest requests⌉[ Returns overview with key metrics and the latest requests [⌊Searchable, filterable list of every return request⌉⌊Searchable, filterable list of every return request⌉[ Searchable, filterable list of every return request [⌊Returns analytics with return rate, value at risk, and top reasons⌉⌊Returns analytics with return rate, value at risk, and top reasons⌉[ Returns analytics with return rate, value at risk, and top reasons [⌊Full return detail with a status timeline and resolution⌉⌊Full return detail with a status timeline and resolution⌉[ Full return detail with a status timeline and resolution ## Installation 1. Install Retora from Plugins, Add New, or upload the plugin folder to /wp-content/ plugins/. 2. Activate the plugin through the Plugins screen in WordPress. 3. Make sure WooCommerce 8.0 or later is active. 4. Open Returns, then Settings, to set up your return policy. ## FAQ ### Does this work with WooCommerce HPOS? Yes. Retora is fully compatible with High-Performance Order Storage. ### Can customers return only part of an order? Yes. Customers select the exact items and quantities they want to send back. ### Do customers need an account to start a return? No. Guests receive a secure link in their order email and can file a return without logging in. ### How are refunds handled? Refunds are issued through your WooCommerce payment gateway, right from the return screen. ### Where is my return data stored? All return data lives in dedicated tables inside your own WordPress database. The free plugin does not send your data to any external service. ### What PHP version do I need? PHP 8.1 or higher. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Retora – Returns & RMA for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ Volodymyr Karasov ](https://profiles.wordpress.org/armrecords/) [Translate “Retora – Returns & RMA for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/retora-returns-rma-for-woocommerce) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/retora-returns-rma-for-woocommerce/), check out the [SVN repository](https://plugins.svn.wordpress.org/retora-returns-rma-for-woocommerce/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/retora-returns-rma-for-woocommerce/) by [RSS](https://plugins.trac.wordpress.org/log/retora-returns-rma-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial release * Customer return portal with My Account integration * Guest return flow with secure email verification * Admin dashboard for the full return workflow * Rules engine with a visual condition builder * WooCommerce gateway refund integration * Branded email notifications * First run setup wizard with regional presets ## Meta * Version **1.0.0** * Last updated **16 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.4 or higher ** * Tested up to **7.0** * PHP version ** 8.1 or higher ** * Tags * [refunds](https://wordpress.org/plugins/tags/refunds/)[return management](https://wordpress.org/plugins/tags/return-management/) [returns](https://wordpress.org/plugins/tags/returns/)[RMA](https://wordpress.org/plugins/tags/rma/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/retora-returns-rma-for-woocommerce/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/reviews/) ## Contributors * [ Volodymyr Karasov ](https://profiles.wordpress.org/armrecords/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/)