Title: Responses – Live Chat &amp; AI Replies
Author: responses
Published: <strong>July 31, 2026</strong>
Last modified: July 31, 2026

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# Responses – Live Chat & AI Replies

 By [responses](https://profiles.wordpress.org/responses/)

[Download](https://downloads.wordpress.org/plugin/responses-live-chat.0.1.0.zip)

 * [Details](https://wordpress.org/plugins/responses-live-chat/#description)
 * [Reviews](https://wordpress.org/plugins/responses-live-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/responses-live-chat/#installation)
 * [Development](https://wordpress.org/plugins/responses-live-chat/#developers)

 [Support](https://wordpress.org/support/plugin/responses-live-chat/)

## Description

Adds the Responses chat widget to your WordPress site. Visitors get a chat button
in the corner of every page; their messages land in the same inbox as your Instagram,
Facebook, WhatsApp and Telegram conversations, and you can answer from the web dashboard
or the mobile apps.

The plugin is deliberately small. It holds no chat code and no styling — the widget
is loaded from the Responses CDN, so improvements reach your site without you updating
anything. What the plugin does that a pasted snippet cannot:

 * **Connects without copying keys.** You approve the connection in Responses and
   come straight back; nothing is typed by hand.
 * **Fills in your site’s address for you.** A widget only runs on addresses you
   allowed, and getting that address slightly wrong is the usual reason a chat button
   never appears.
 * **Keeps that address correct.** If your site moves to HTTPS or to a new domain,
   the plugin notices and updates it, instead of leaving a widget that silently 
   stopped working.

A Responses account is required.

### External services

This plugin connects your site to **Responses** (https://responses.me), a third-
party chat service operated by Responses.

 * **What is sent, and when.** When a visitor opens the chat, their browser contacts
   Responses directly and sends the messages they type, plus a name if they choose
   to give one. This traffic does not pass through your server. From your server,
   the plugin sends only your site’s address and title — when you connect, and again
   if your site’s address later changes.
 * **What is stored.** Conversations are stored by Responses, not by this site. 
   You can read, export and delete them from the Responses dashboard.
 * **Terms and privacy.** https://responses.me/terms and https://responses.me/privacy

## Installation

 1. Install and activate the plugin.
 2. Open **Responses Chat** in the WordPress menu.
 3. Click **Connect to Responses** and approve the connection.

That is all — the chat button appears on your site immediately.

## FAQ

### The chat button does not appear

Almost always the site’s address is not on the widget’s allowed list. Open **Channels
Website Chat  Widget** in Responses: if the widget was loaded from an address that
is not on the list, it is shown there with an **Allow** button.

### Does chat traffic go through my server?

No. Visitors’ browsers talk to Responses directly, so the chat adds no load to your
hosting and keeps working independently of it.

### What happens if I deactivate the plugin?

The widget disappears from your site. Your conversations stay in Responses.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Responses – Live Chat & AI Replies” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ responses ](https://profiles.wordpress.org/responses/)

[Translate “Responses – Live Chat & AI Replies” into your language.](https://translate.wordpress.org/projects/wp-plugins/responses-live-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/responses-live-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/responses-live-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/responses-live-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/responses-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.1.0

 * First release.

## Meta

 *  Version **0.1.0**
 *  Last updated **6 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.0.2**
 *  PHP version ** 8.0 or higher **
 * Tags
 * [chat](https://wordpress.org/plugins/tags/chat/)[customer service](https://wordpress.org/plugins/tags/customer-service/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)[support](https://wordpress.org/plugins/tags/support/)
   [widget](https://wordpress.org/plugins/tags/widget/)
 *  [Advanced View](https://wordpress.org/plugins/responses-live-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/responses-live-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/responses-live-chat/reviews/)

## Contributors

 *   [ responses ](https://profiles.wordpress.org/responses/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/responses-live-chat/)