Plugin Directory

Test out the new Plugin Directory and let us know what you think.

Real User Monitoring by Pingdom

With Pingdom Real User Monitoring you'll see how your website performs, how your users experience it, and what slows it down.

How does Pingdom collect the Real User Monitoring data?

Pingdom uses a JavaScript snippet that you place in the tag of your HTML code to collect performance data from the users visiting your site. The script is loaded asynchronously, so it does not affect the performance of your site. The JavaScript snippet must be placed on any page you wish to collect data for.

You get your JavaScript snippet when creating a new Real User Monitoring check in our control panel.

Our JavaScript collects performance data using two main methods:

  1. The Navigation Timing API is used for newer browsers that support it (e.g. IE9+, Chrome and Firefox 10+).
  2. For browsers that does not support the Navigation Timing API, we utilize Episodes.

What makes Real User Monitoring different from Google Analytics?

Our Real User Monitoring (RUM) is much more focused on performance than Google Analytics, and many other sales/site usage oriented Web Analytics tools. This means that in RUM, you will see how your site performs, how the user experience is for your site and what is slowing your site down, while in Google Analytics you'll see things like traffic sources and how users navigate around your site.

In other words, Real User Monitoring is the perfect complement to your other web analytics tools.

Are there any additional scripts downloaded?

The JavaScript will download other scripts needed to gather your data asynchronously and does not affect the performance in any way.

Does this capture any type of PII (Personally Identifiable Information)?

No, we do not collect any PII-data and we don't store IP-addresses (yes, we use the IP-address to determine which country the visitor is from, but it's not stored). All data collected is merely that from the browser.

Requires: 2.1 or higher
Compatible up to: 3.6.1
Last Updated: 2 years ago
Active Installs: 1,000+


4 out of 5 stars


Got something to say? Need help?


Not enough data

0 people say it works.
0 people say it's broken.

100,2,2 100,1,1