With Pingdom Real User Monitoring you'll see how your website performs, how your users experience it, and what slows it down.
How does Pingdom collect the Real User Monitoring data?
What makes Real User Monitoring different from Google Analytics?
Our Real User Monitoring (RUM) is much more focused on performance than Google Analytics, and many other sales/site usage oriented Web Analytics tools. This means that in RUM, you will see how your site performs, how the user experience is for your site and what is slowing your site down, while in Google Analytics you'll see things like traffic sources and how users navigate around your site.
In other words, Real User Monitoring is the perfect complement to your other web analytics tools.
Are there any additional scripts downloaded?
Does this capture any type of PII (Personally Identifiable Information)?
No, we do not collect any PII-data and we don't store IP-addresses (yes, we use the IP-address to determine which country the visitor is from, but it's not stored). All data collected is merely that from the browser.