Title: AI Chatbot &amp; Customer Service Agent by ReadyHT
Author: readyht
Published: <strong>September 28, 2026</strong>
Last modified: September 29, 2026

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# AI Chatbot & Customer Service Agent by ReadyHT

 By [readyht](https://profiles.wordpress.org/readyht/)

[Download](https://downloads.wordpress.org/plugin/readyht-ai-customer-service-agent.1.0.7.zip)

 * [Details](https://wordpress.org/plugins/readyht-ai-customer-service-agent/#description)
 * [Reviews](https://wordpress.org/plugins/readyht-ai-customer-service-agent/#reviews)
 *  [Installation](https://wordpress.org/plugins/readyht-ai-customer-service-agent/#installation)
 * [Development](https://wordpress.org/plugins/readyht-ai-customer-service-agent/#developers)

 [Support](https://wordpress.org/support/plugin/readyht-ai-customer-service-agent/)

## Description

ReadyHT AI connects your WordPress website to the ReadyHT customer support service.
Install this plugin once, connect your ReadyHT account securely and choose one of
your agents. No connection keys to copy or paste.

 * Connect one agent to one website. Use a different available agent for each additional
   website.
 * Choose the number of published public pages permitted by your ReadyHT plan to
   synchronise with your agent’s memory.
 * Keep the original language of your pages including Romanian.
 * Automatically sync selected pages after edits and through hourly WordPress scheduled
   events.
 * Open ReadyHT Agent Studio to manage extra knowledge and your agent’s name, welcome
   message, brand colour and image.
 * Read this connected website’s agent conversations in the WordPress dashboard.
 * Display the ReadyHT website widget and open full Agent Studio for deployment 
   and account management.

ReadyHT remains the source of truth for agent settings and knowledge. A ReadyHT 
account with a free trial or active service and available credits is required for
AI replies. A billable website AI reply uses one credit; Pro includes unlimited 
AI credits. Agent Studio provides a separate allowance of 15 free preview messages
per available agent, without spending the website credit balance. Page synchronisation
does not use credits. Billing and account management stay on ReadyHT.

This is the ReadyHT WordPress integration. Existing installations should update 
this plugin; no second plugin is needed. The former manual ZIP used the folder `
readyht-agent`; activating the WordPress.org plugin deactivates that copy and carries
over its connection on the next request. Remove the inactive old copy after the 
new plugin shows Connected.

### External services and privacy

This plugin connects to the external ReadyHT SaaS service at https://ai.readyht.
com. ReadyHT provides account authorisation, agent settings, knowledge storage and
AI replies.

Communication happens when:

 * An administrator presses Connect ReadyHT. The website address and secure authorisation
   data are sent to ReadyHT. The administrator signs in on ReadyHT, chooses an agent
   and approves the website. A limited connection credential is stored only on the
   WordPress server.
 * A connected administrator opens the plugin settings or saves changes. Agent settings
   and knowledge are read from or sent to ReadyHT.
 * An administrator selects public pages and saves or an automatic sync runs. Selected
   page titles, URLs and text are sent to ReadyHT. After the administrator approves
   the connection, a published static homepage, if configured, is selected and synchronised
   automatically; the administrator can change the selection. Draft, private and
   password-protected pages are excluded. WordPress scheduled events depend on site
   traffic or a configured cron runner.
 * A visitor loads a connected website. The SaaS widget script and agent settings
   are requested from ReadyHT. The widget uses a browser session identifier to maintain
   the conversation.
 * A visitor submits a message. The message, conversation context and technical 
   request data are processed by ReadyHT to generate a reply. Conversations may 
   be stored and viewed by the account owner in Agent Studio.
 * A visitor leaves a priority message through Agent 03 on Pro. Their name, supplied
   email or telephone number, message, page address and conversation are sent to
   the business through ReadyHT. The business receives a notification in Agent Studio
   and can follow up using the supplied contact details. Priority messages do not
   pause AI replies or use AI credits.
 * An administrator disconnects. The limited connection is revoked, the agent goes
   offline for this website and its website slot becomes available again. Previously
   synced knowledge is retained in ReadyHT.
 * An administrator switches agents. This installation proves the new connection
   request to ReadyHT; the former site connection is revoked and its saved conversations
   and knowledge are retained.
 * An administrator uninstalls the plugin. WordPress asks ReadyHT to revoke the 
   scoped connection before removing local settings. If ReadyHT cannot be reached,
   WordPress keeps the plugin and its connection settings so the administrator can
   retry or disconnect in the Studio.

No ReadyHT passwords, AI provider API keys or payment provider secrets are stored
in this plugin. The public widget receives only the public agent identifier. Local
WordPress admin scripts and styles are included in this package. The remote website
widget is part of the documented ReadyHT service.

Service: https://ai.readyht.com/
 Terms of Service: https://ai.readyht.com/terms
Privacy Policy: https://ai.readyht.com/privacy

Site owners should disclose their use of ReadyHT in their privacy policy. Suggested
text is available in WordPress privacy policy settings.

### Plans and agent availability

The plugin is free and open source. It connects to the separately hosted ReadyHT
service, which requires an account. All plugin code is available in this package;
service plans govern the hosted AI functionality. The plugin has no local licence
activation or paid code unlocks. Page selection reflects the remote knowledge-storage
allowance, which is also enforced by the ReadyHT API.

 * Free trial: Agent 01 and 10 one-time credits. AI replies stop when these credits
   are used; choose a paid plan to continue. Saved agent knowledge is retained.
 * Launch: Agent 01 on one website with the paid plan’s credits.
 * Standard: Agents 01 and 02 on two websites, sharing one account credit balance.
 * Pro: Agents 01, 02 and 03 on three websites with unlimited AI credits. Only Agent
   03 offers priority messages and notifications.

Each agent can connect to only one website at a time, whether it uses WordPress 
or the HTML installation code. The public HTTPS origin is used to identify the website;
www and non-www variants should redirect to the chosen canonical address. You can
test agents in ReadyHT Agent Studio before going live.

Current service plans: https://ai.readyht.com/#pricing
 Support: https://ai.readyht.
com/contact

## Screenshots

[⌊WordPress welcome page with an appearance preview and secure account connection.⌉⌊
WordPress welcome page with an appearance preview and secure account connection.⌉[

WordPress welcome page with an appearance preview and secure account connection.

[⌊Three agent personalities for your business.⌉⌊Three agent personalities for your
business.⌉[

Three agent personalities for your business.

[⌊A WordPress-specific setup guide from account connection to publishing.⌉⌊A WordPress-
specific setup guide from account connection to publishing.⌉[

A WordPress-specific setup guide from account connection to publishing.

[⌊Frequently asked questions and ReadyHT support.⌉⌊Frequently asked questions and
ReadyHT support.⌉[

Frequently asked questions and ReadyHT support.

## Installation

 1. In Plugins > Add New, search for ReadyHT AI – Customer Service Agent and install
    it, or upload the plugin ZIP through Upload Plugin. The directory folder is readyht-
    ai-customer-service-agent.
 2. Activate ReadyHT AI and open ReadyHT AI in the WordPress menu.
 3. On a public HTTPS website press Connect ReadyHT.
 4. Sign in to ReadyHT, choose your agent and approve this website. You will return
    automatically to WordPress.
 5. Choose public pages within your ReadyHT plan allowance then save and sync. The 
    selected static homepage counts towards this allowance.
 6. Use ReadyHT Agent Studio to customise your agent, add extra knowledge, manage deployment
    and update your account.

Local HTTP previews cannot establish a live connection. Install on a public HTTPS
website to test the complete connection journey.

## FAQ

### Can I use my existing ReadyHT account?

Yes. Connect the same account and choose an available agent for this website.

### Does sync work when public scanning is blocked?

The plugin sends your selected WordPress content directly to ReadyHT from your server.
It does not depend on an external scanner or Brave search. Your server must be able
to make outgoing HTTPS requests to ReadyHT.

### What happens when I deactivate or uninstall?

Deactivation stops scheduled jobs and removes the widget from your pages. Uninstall
first revokes this website’s ReadyHT connection and takes its agent offline, freeing
the website slot, then removes local plugin settings, temporary data and scheduled
jobs. Your posts, ReadyHT account, agent, conversations and saved knowledge are 
retained. If ReadyHT cannot be reached, uninstall stops so you can retry or disconnect
the website in Agent Studio.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“AI Chatbot & Customer Service Agent by ReadyHT” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ readyht ](https://profiles.wordpress.org/readyht/)

[Translate “AI Chatbot & Customer Service Agent by ReadyHT” into your language.](https://translate.wordpress.org/projects/wp-plugins/readyht-ai-customer-service-agent)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/readyht-ai-customer-service-agent/),
check out the [SVN repository](https://plugins.svn.wordpress.org/readyht-ai-customer-service-agent/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/readyht-ai-customer-service-agent/)
by [RSS](https://plugins.trac.wordpress.org/log/readyht-ai-customer-service-agent/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.7

 * Renamed the plugin to AI Chatbot & Customer Service Agent by ReadyHT.
 * Updated plugin branding and WordPress.org discovery metadata.

#### 1.0.6

 * Keep Edit Agent, Switch agent and Disconnect together in a compact responsive
   row.
 * Style Disconnect with a black background and red hover or keyboard focus.

#### 1.0.5

 * Verify WordPress site ownership before securely reconnecting a website to a different
   ReadyHT agent.
 * Let administrators switch agents and release the connected website on uninstall.
 * Migrate connections from the former manual ZIP without loading both widgets.
 * Clarify the welcome heading and improve connection failure guidance.

#### 1.0.4

 * Simplified the connection disclosure and moved the service terms and privacy 
   links to the page footer.
 * Added a READY20 referral link offering 20 free credits below the connection buttons.
 * Preserved the account connection, page synchronisation, settings and widget behavior.

#### 1.0.3

 * Redesigned the WordPress welcome page with bundled preview artwork, agent cards,
   setup guidance, FAQs and support links.
 * Aligned the translation domain with the approved WordPress.org directory slug.
 * Kept account connection, page synchronisation, settings and widget behavior unchanged.

#### 1.0.2

 * Corrected the Launch plan name and clarified hosted AI credits and free Studio
   previews.
 * Updated the privacy-policy suggestion for Pro Agent 03 priority messages.
 * Added a visible service and data-sharing explanation before account connection.
 * Made admin JavaScript messages available to WordPress translation tools.

#### 1.0.1

 * Updated the service documentation: priority messages and notifications are exclusive
   to Pro Agent 03.
 * Removed live human handoff; visitors can continue using AI after leaving a priority
   message.

#### 1.0.0

 * Prepared the public directory release with current service and privacy documentation.
 * Clarified one website per agent, shared plan credits and Agent 03 priority messages.
 * Included the GPL licence and retained secure account connection, page sync and
   scoped conversations.

#### 0.8.0

 * Read page allowances securely from ReadyHT and preserve selections after downgrades.
 * Consolidate setup around the secure ReadyHT WordPress connection.
 * Document Pro Agent 03 priority messages with notifications in the ReadyHT service.

#### 0.7.4

 * Added Agent conversations to the connected WordPress dashboard.
 * Conversations are read only and securely scoped to the connected website and 
   agent.
 * Studio preview conversations are excluded from WordPress.
 * Updated the connected page wording and live ReadyHT connection details.

#### 0.7.1

 * Preserved existing agent pictures when saving other appearance settings.
 * Added explicit WordPress Media Library image and logo replacement and removal
   handling.
 * Improved temporary success notifications.

#### 0.7.0

 * Secure account connection without copying keys.
 * Automatic public page sync with original language preserved.
 * Agent appearance and extra knowledge controls.
 * Local preview guidance and privacy policy suggestions.
 * Local data cleanup on uninstall.

## Meta

 *  Version **1.0.7**
 *  Last updated **24 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.4 or higher **
 *  Tested up to **7.1.2**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [ai assistant](https://wordpress.org/plugins/tags/ai-assistant/)[AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)
   [customer service](https://wordpress.org/plugins/tags/customer-service/)[customer support](https://wordpress.org/plugins/tags/customer-support/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)
 *  [Advanced View](https://wordpress.org/plugins/readyht-ai-customer-service-agent/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/readyht-ai-customer-service-agent/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/readyht-ai-customer-service-agent/reviews/)

## Contributors

 *   [ readyht ](https://profiles.wordpress.org/readyht/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/readyht-ai-customer-service-agent/)