The most popular Five Star Review System on the web. User-friendly ratings for: posts, pages, comments, WooCommerce, BuddyPress and bbPress forums.
If you are here that means you've installed the RatingWidget for WordPress Plugin (or at least you are trying to). So first of all - thanks! We want to tell you that we appreciate that, and happy to welcome you to our raters family - you are AWESOME!
We know that your time is valuable, therefore we've created this sticky topic to help you find a solution as quickly as possible.
Before you rush into adding another topic to the support forum, please read the following most Frequently Asked Questions and solutions:
Problem: The WordPress plugin don’t work, where are my ratings?
Solution: Don’t panic – you are not alone! Your custom theme’s developer forgot to call
wp_footer()in the footer template file (usually named footer.php). Our star ratings core JavasSript is loaded on this action hook. Once this fixed the ratings should appear.
More info here - http://codex.wordpress.org/Theme_Development#Plugin_API_Hooks
Problem: My homepage not showing any ratings, what’s wrong?
Solution: Make sure your Front Page ratings are enabled for excerpts. In addition, your theme’s front page template must use
the_excerpt()method to show/load the excerpts. We use this method’s hook to add the rating code.
Problem: The RatingWidget WordPress plugin don’t show ratings on my comments, what’s wrong?
Solution: First, make sure you’ve enabled the ratings for comments in your admin’s dashboard. Once you sure it’s enabled, but still doesn't work, a common cause can be that your theme isn’t using
comment_text()to display the comments text. A common mistake by theme developers is the use of
comment_text(). Try to switch between those and it should fix the issue. If you are awesome, contact the theme developer and let him know about the issue so he can fix it for everyone else.
Additional common questions and solutions (follow the links):
If you reading this section it means you still didn't find a solution to your problem. Try to search our WordPress support forum - maybe someone else already asked it. If you can't find it, it's time create a new topic in the forum. To make it super-efficient, please follow this guidelines:
Thanks for using our WordPress plugin, The RatingWidget Team
Requires: 2.9 or higher
Compatible up to: 4.3.1
Last Updated: 2015-9-17
Active Installs: 20,000+
22 of 42 support threads in the last two months have been resolved.
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