Title: RapidSales for WooCommerce Author: rapidsales Published: September 29, 2026 Last modified: September 29, 2026 --- Search plugins ![](https://ps.w.org/rapidsales-for-woocommerce/assets/icon-256x256.png?rev=3718461) # RapidSales for WooCommerce By [rapidsales](https://profiles.wordpress.org/rapidsales/) [Download](https://downloads.wordpress.org/plugin/rapidsales-for-woocommerce.0.4.1.zip) * [Details](https://wordpress.org/plugins/rapidsales-for-woocommerce/#description) * [Reviews](https://wordpress.org/plugins/rapidsales-for-woocommerce/#reviews) * [Installation](https://wordpress.org/plugins/rapidsales-for-woocommerce/#installation) * [Development](https://wordpress.org/plugins/rapidsales-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/rapidsales-for-woocommerce/) ## Description RapidSales for WooCommerce sends your customers timely WhatsApp updates and recovers lost revenue — built for D2C and COD-heavy stores in India. **Order notifications** Automatic WhatsApp updates when an order is placed, shipped, out for delivery, delivered or cancelled. You control which WooCommerce status triggers which message. **COD confirmation (reduce RTO)** Cash-on-delivery orders get a WhatsApp confirmation with Confirm/Cancel buttons. Optionally auto-cancel (and restock) orders the customer declines. Set a minimum order value below which COD orders get a normal confirmation instead. **Abandoned-cart recovery** When a shopper leaves checkout after entering their phone number, they receive a WhatsApp reminder with a one-tap link that restores their cart. Built-in guardrails: one reminder per cart, at most one reminder per customer per 72 hours, and configurable quiet hours. **Simple setup** Install, enter your RapidSales account credentials, done. All settings — flows, COD rules, quiet hours, status mapping — live right in your WooCommerce admin, along with a 7-day health summary and a send-test-message button. **Account required:** this plugin is a connector for the RapidSales platform (https:// rapidsales.ai). You need a RapidSales account with an approved WhatsApp Business channel and message templates. Message delivery is handled by RapidSales via the WhatsApp Business API and may incur charges per your RapidSales plan. ### External services This plugin connects to the RapidSales gateway service (https://woo.rapidsales.ai), operated by RapidSales (https://rapidsales.ai). It is required for every feature of the plugin — the plugin is a connector and does not send WhatsApp messages itself. What is sent, and when: * **On connect:** your store URL and the RapidSales account email/password you enter (the password is used once for validation and is never stored on your WordPress site). * **On order events:** order id/number/status, amount, currency, payment method, customer name/email/phone, the first line items, and shipment-tracking details if a tracking plugin has stored them. * **On checkout (if cart recovery is enabled):** the contact details the shopper types (name, email, phone) and the cart contents, so an abandoned-cart reminder can be sent. * **From the settings page:** your messaging preferences, and the phone number you enter when sending a test message. This data is used solely to deliver the plugin’s functionality (sending WhatsApp messages on your behalf via your own RapidSales account). See the RapidSales terms and privacy policy: https://www.rapidsales.ai/terms-and-conditions and https://www. rapidsales.ai/privacy-policy ## Installation 1. Install and activate the plugin (WooCommerce must be active). 2. Go to **WooCommerce RapidSales**. 3. Enter the API-user email and password from your RapidSales dashboard (Account API User) and click **Connect**. 4. Make sure your RapidSales account has Active Template Configs for at least “Placed” and “COD”. 5. Optionally adjust flows, COD rules, quiet hours and status mapping — then send yourself a test message. ## FAQ ### Do I need a RapidSales account? Yes. The plugin is a connector for the RapidSales platform, which provides the WhatsApp Business channel, message templates and delivery. ### Does the plugin store my RapidSales password? No. The password is sent once, over HTTPS, to validate your account and is never stored in WordPress. ### Which checkout types are supported? Both the classic shortcode checkout and the new block checkout. ### Why did a customer not receive a message? The most common reasons are a missing/inactive Template Config for that status on your RapidSales account, or a phone number that is not on WhatsApp. The health section on the settings page points out skipped messages. ### Does it work with order-tracking plugins? Yes — shipment tracking details saved by common tracking plugins (e.g. Shipment Tracking / AfterShip) are included in “shipped” messages automatically. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “RapidSales for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ rapidsales ](https://profiles.wordpress.org/rapidsales/) [Translate “RapidSales for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/rapidsales-for-woocommerce) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/rapidsales-for-woocommerce/), check out the [SVN repository](https://plugins.svn.wordpress.org/rapidsales-for-woocommerce/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/rapidsales-for-woocommerce/) by [RSS](https://plugins.trac.wordpress.org/log/rapidsales-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 0.4.1 * Code-quality pass for the WordPress.org review (Plugin Check clean). #### 0.4.0 * Settings page: flow toggles, COD minimum order value, auto-cancel, quiet hours, per-status message mapping. * 7-day health summary and send-test-message button. #### 0.3.0 * Abandoned-cart capture (classic + block checkout), WhatsApp reminder and one- tap cart recovery link. #### 0.2.0 * Self-service connect with RapidSales account credentials. #### 0.1.0 * Order status notifications, COD confirmation with Confirm/Cancel write-back. ## Meta * Version **0.4.1** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 6.2 or higher ** * Tested up to **7.1.2** * PHP version ** 7.4 or higher ** * Tags * [abandoned cart](https://wordpress.org/plugins/tags/abandoned-cart/)[cod](https://wordpress.org/plugins/tags/cod/) [order notifications](https://wordpress.org/plugins/tags/order-notifications/) [whatsapp](https://wordpress.org/plugins/tags/whatsapp/)[woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/rapidsales-for-woocommerce/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/rapidsales-for-woocommerce/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/rapidsales-for-woocommerce/reviews/) ## Contributors * [ rapidsales ](https://profiles.wordpress.org/rapidsales/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/rapidsales-for-woocommerce/)