This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Qiscus Multichannel Widget


Qiscus Multichannel Customer Service Chat is an accelerator package from Qiscus used to increase engagement on your customer service.
This service will reach all your customers through many messaging platforms, no need to worry whether they contact you
through Website widget, Facebook Messenger, WhatsApp, Line, or even Telegram.

This accelerator package is equipped with several supporting features that facilitate your customer service activities, such as
messaging service integration, chat list and chat list filter, bot-human integration, mobile access, etc.

This plugin is a web version of the integration in form of widget, which provides an easy way to engage with customer via chat widget
in your website. It helps you to easily render the widget in your WordPress site.


  • Qiscus Multichannel Settings
  • Qiscus Multichannel Widget Sign in Appearance
  • Qiscus Multichannel Chat Room


  1. Upload qiscus-multichannel-widget directory to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Go to the Settings page and provide your Qiscus Multichannel App ID


How to change the widget user interface?

You can do that through Qiscus multichannel dashboard in the Integration page


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Contributors & Developers

“Qiscus Multichannel Widget” is open source software. The following people have contributed to this plugin.




  • Update snippet code for the widget with the more compact one
  • Update admin dashboard to specify which widget is used in the website based on channel id


  • Update snippet code for the widget with the more compact one


  • Remove jquery remote access from enqueueing script and use WordPress provided jquery instead


  • Clean up


  • Fixed an issue conflicting jquery


  • Initial release.
  • Provide a form to input Qiscus Multichannel App ID