Title: PitDesk Auto Repair CRM
Author: EgoEngineering
Published: <strong>July 1, 2026</strong>
Last modified: July 2, 2026

---

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# PitDesk Auto Repair CRM

 By [EgoEngineering](https://profiles.wordpress.org/rwsss/)

[Download](https://downloads.wordpress.org/plugin/pitdesk-repair-crm.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/pitdesk-repair-crm/#description)
 * [Reviews](https://wordpress.org/plugins/pitdesk-repair-crm/#reviews)
 *  [Installation](https://wordpress.org/plugins/pitdesk-repair-crm/#installation)
 * [Development](https://wordpress.org/plugins/pitdesk-repair-crm/#developers)

 [Support](https://wordpress.org/support/plugin/pitdesk-repair-crm/)

## Description

PitDesk Auto Repair CRM is a self-contained CRM for a single auto-repair shop. Customers
submit a visit request from the front end; staff run the whole shop from wp-admin.
No heavyweight shop-management suite required, and no WooCommerce dependency.

What it does:

 * A public visit-request form that customers fill in to book a visit. Each submission
   lands as a lead.
 * Customer records with their contact details.
 * Vehicles linked to each customer (make, model, year, VIN, plate, mileage, and
   more).
 * Work orders that move through a fixed status workflow, with labor and parts line
   items, tax, and totals.
 * Full per-vehicle service history.
 * A live dashboard: open work orders by status, new leads, and customer and vehicle
   counts.
 * Role-based access for shop owner/manager, front desk, and mechanic.

Staff never use the front end. The only public surface is the visit form, and it
adopts your theme or page-builder styling.

### Usage

Place the visit form on a public page using whichever tool your site is built with:

 * Shortcode: add `[wrenchpress_visit_form]` to any page, post, or builder text 
   area.
 * Block editor: add the “Visit request form” block.
 * Elementor: add the “PitDesk Visit Form” widget.
 * Divi: add the “PitDesk Visit Form” module.

The day-to-day flow:

 1. A customer submits the visit form. It arrives under Leads.
 2. Promote the lead to a customer, then add their vehicle.
 3. Create a work order and move it through the statuses as the job progresses.
 4. Add line items and notes. The vehicle keeps a complete service history you can 
    revisit any time.

### External services

This plugin can optionally use a third-party CAPTCHA service to protect the public
visit form from spam and automated abuse. A CAPTCHA is only loaded when a shop administrator
selects a provider and enters its keys on the plugin settings screen. No CAPTCHA
service is contacted until you enable one. You choose one of the following:

Google reCAPTCHA v3

Used to score visit-form submissions so bots can be rejected. When enabled, the 
reCAPTCHA script is loaded from google.com on any page that shows the visit form,
and on submission the plugin sends the reCAPTCHA token, your site key, and the visitor’s
IP address to Google’s verification endpoint (https://www.google.com/recaptcha/api/
siteverify) to obtain a score. Data is sent only when the form is shown or submitted.

Terms: https://policies.google.com/terms Privacy: https://policies.google.com/privacy
reCAPTCHA terms: https://developers.google.com/recaptcha

Cloudflare Turnstile

An alternative CAPTCHA used for the same purpose. When enabled, the Turnstile widget
is loaded from challenges.cloudflare.com on any page that shows the visit form, 
and on submission the plugin sends the Turnstile token, your site key, and the visitor’s
IP address to Cloudflare’s verification endpoint (https://challenges.cloudflare.
com/turnstile/v0/siteverify). Data is sent only when the form is shown or submitted.

Terms: https://www.cloudflare.com/website-terms/ Privacy: https://www.cloudflare.
com/privacypolicy/ Turnstile: https://www.cloudflare.com/products/turnstile/

## Blocks

This plugin provides 1 block.

 *   Visit request form Embed the PitDesk visit-request form so customers can submit
   a visit.

## Installation

 1. Upload the plugin folder to `/wp-content/plugins/`, or install the zip from Plugins
    > Add New > Upload.
 2. Activate the plugin through the Plugins screen. Activation creates the database
    tables and the custom roles.
 3. Open the PitDesk menu in wp-admin to reach the dashboard.
 4. Assign your staff the PitDesk roles (owner/manager, front desk, mechanic) on their
    user profiles.

## FAQ

### Does it require WooCommerce?

No. The plugin is fully self-contained. WooCommerce integration is an optional future
enhancement.

### Do customers need WordPress accounts?

No. Customers are stored in the plugin’s own tables, separate from WordPress users.
Staff are WordPress users with the plugin’s roles.

### Where is my data stored?

In custom database tables created on activation, not in posts or post meta.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“PitDesk Auto Repair CRM” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ EgoEngineering ](https://profiles.wordpress.org/rwsss/)

[Translate “PitDesk Auto Repair CRM” into your language.](https://translate.wordpress.org/projects/wp-plugins/pitdesk-repair-crm)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/pitdesk-repair-crm/),
check out the [SVN repository](https://plugins.svn.wordpress.org/pitdesk-repair-crm/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/pitdesk-repair-crm/)
by [RSS](https://plugins.trac.wordpress.org/log/pitdesk-repair-crm/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Add Spanish (Mexico), French (Canada), and Ukrainian translations.

#### 1.0.0

 * Initial release: leads and the visit form, customers, vehicles, work orders with
   line items and totals, per-vehicle service history, the staff dashboard, and 
   role-based access.

## Meta

 *  Version **1.0.1**
 *  Last updated **7 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.7 or higher **
 *  Tested up to **7.0**
 *  PHP version ** 8.1 or higher **
 * Tags
 * [automotive](https://wordpress.org/plugins/tags/automotive/)[crm](https://wordpress.org/plugins/tags/crm/)
   [customers](https://wordpress.org/plugins/tags/customers/)[work orders](https://wordpress.org/plugins/tags/work-orders/)
 *  [Advanced View](https://wordpress.org/plugins/pitdesk-repair-crm/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/pitdesk-repair-crm/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/pitdesk-repair-crm/reviews/)

## Contributors

 *   [ EgoEngineering ](https://profiles.wordpress.org/rwsss/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/pitdesk-repair-crm/)