Title: OrderProof – OTP Order Verification for WooCommerce
Author: Mohamed Salem KHATTAT
Published: <strong>November 7, 2026</strong>
Last modified: November 7, 2026

---

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# OrderProof – OTP Order Verification for WooCommerce

 By [Mohamed Salem KHATTAT](https://profiles.wordpress.org/medsalemkhattat/)

[Download](https://downloads.wordpress.org/plugin/orderproof.1.2.3.zip)

 * [Details](https://wordpress.org/plugins/orderproof/#description)
 * [Reviews](https://wordpress.org/plugins/orderproof/#reviews)
 *  [Installation](https://wordpress.org/plugins/orderproof/#installation)
 * [Development](https://wordpress.org/plugins/orderproof/#developers)

 [Support](https://wordpress.org/support/plugin/orderproof/)

## Description

Fake Cash on Delivery orders cost you shipping, return fees and stock that sits 
in a courier van. **OrderProof** makes every COD customer prove their phone number
before you ship: they receive a one-time code on **WhatsApp** and type it to confirm
the order.

No SMS gateway, no per-SMS bills: codes are sent from **your own WhatsApp Business
number** through Meta’s official WhatsApp Cloud API. It works for customers in any
country.

#### How WhatsApp OTP verification works

 1. A customer places a Cash on Delivery order.
 2. The order waits in **“Awaiting WhatsApp verification”**. It holds no stock and 
    no “New order” email is sent yet.
 3. The customer gets a 6-digit code on WhatsApp and types it on the verification page(
    with a copy-code button in WhatsApp).
 4. The order becomes a real order: stock is reserved and your usual emails go out.
 5. Orders that are never verified are cancelled automatically after a few hours.

Test mode lets you try the whole flow before you connect WhatsApp: the code is shown
on the verification page instead of being sent.

#### Free features

 * **WhatsApp OTP verification** for Cash on Delivery orders (WhatsApp Cloud API,
   no SMS)
 * **Worldwide phone validation**: numbers are read with the calling code of the
   customer’s billing country
 * **Duplicate order limit**: max X orders per phone number in Y hours
 * **Blacklist** phone numbers, emails and IP addresses, one click from the order
   page
 * **Order statuses**: “Awaiting WhatsApp verification”, “Awaiting confirmation”
   and “Delivery refused” (which restocks products)
 * **One-click WhatsApp confirmation** message from the order page ({name}, {items},{
   total}, {address}…)
 * **Customer history** on every order: delivered vs refused orders
 * Classic checkout **and** the Checkout block, with or without HPOS
 * Translation-ready (French and Arabic translations coming to translate.wordpress.
   org)

#### OrderProof Pro

 * **Smart OTP**: skip the WhatsApp code for trusted repeat customers
 * **Risk score (0–100)** on every order, and automatic blocking of high-risk customers
 * **Auto-blacklist** after X refused deliveries
 * **More WhatsApp templates**: shipped, out for delivery…
 * **Delivery success-rate report**

### External services

This plugin connects to the **WhatsApp Business Platform (Cloud API)**, operated
by Meta Platforms, Inc., to deliver one-time verification codes.

 * **When:** only if you turn on WhatsApp OTP, turn Test mode off and enter your
   own Cloud API credentials; then each time a Cash on Delivery order needs verification
   or the customer asks for a new code.
 * **What is sent:** the customer’s phone number, the one-time code, and the name
   and language of your message template, to `https://graph.facebook.com/` with 
   your access token.
 * **Terms:** https://www.whatsapp.com/legal/business-terms
 * **Privacy policy:** https://www.whatsapp.com/legal/privacy-policy

No other data leaves your site, and nothing is sent while WhatsApp OTP is off or
in Test mode.

## Screenshots

[⌊The WhatsApp verification page customers see after a Cash on Delivery order.⌉⌊
The WhatsApp verification page customers see after a Cash on Delivery order.⌉[

The WhatsApp verification page customers see after a Cash on Delivery order.

[⌊Order page: verification status, customer history and the WhatsApp confirmation
button.⌉⌊Order page: verification status, customer history and the WhatsApp confirmation
button.⌉[

Order page: verification status, customer history and the WhatsApp confirmation 
button.

[⌊Settings: WhatsApp OTP verification with your own WhatsApp Business number, test
code button and code limits.⌉⌊Settings: WhatsApp OTP verification with your own 
WhatsApp Business number, test code button and code limits.⌉[

Settings: WhatsApp OTP verification with your own WhatsApp Business number, test
code button and code limits.

## Installation

 1. Install and activate the plugin.
 2. Go to **WooCommerce  Settings  OrderProof**.
 3. Turn on **WhatsApp OTP** and **Test mode** to try the flow on your store.
 4. To send real codes, follow the guide on the settings page: create a WhatsApp Business
    app in Meta for Developers, create an approved message template of the **Authentication**
    category (with a copy-code button), and enter your Phone number ID, access token
    and template name. Then turn Test mode off and use “Send test code” to check the
    setup.

## FAQ

### Does OrderProof send SMS?

No. Codes are only sent on WhatsApp, from your own WhatsApp Business number.

### What does WhatsApp verification cost?

OrderProof does not charge per message. Meta bills your WhatsApp Business account
for each authentication message; prices depend on the customer’s country and are
listed on Meta’s pricing page.

### Which countries are supported?

All of them. Each phone number is read with the calling code of the customer’s billing
country, so a store in France can verify customers in Belgium, Morocco or Canada.

### What happens if a customer never enters the code?

The order stays in “Awaiting WhatsApp verification” without holding stock, and is
cancelled after the number of hours you choose (2 by default).

### Does it work with other payment methods?

Phone rules, limits and the blacklist can protect every payment method (uncheck “
Only Cash on Delivery orders”). WhatsApp OTP applies to Cash on Delivery orders.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“OrderProof – OTP Order Verification for WooCommerce” is open source software. The
following people have contributed to this plugin.

Contributors

 *   [ Mohamed Salem KHATTAT ](https://profiles.wordpress.org/medsalemkhattat/)

[Translate “OrderProof – OTP Order Verification for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/orderproof)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/orderproof/), check
out the [SVN repository](https://plugins.svn.wordpress.org/orderproof/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/orderproof/) by 
[RSS](https://plugins.trac.wordpress.org/log/orderproof/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.2.3

 * Plugin author is now Digital Services SARL (https://dssarl.com/).
 * Screenshots retaken from the WordPress.org version; captions match the images.
 * No functional changes.

#### 1.2.2

 * Admin and verification-page CSS and JavaScript are now loaded with wp_enqueue_style/
   wp_enqueue_script.
 * Translations are delivered by translate.wordpress.org.

#### 1.2.1

 * Faster orders list: each customer’s order history is looked up once per page 
   load.
 * Plugin name in readme.txt now matches the plugin header.

#### 1.2.0

 * New: step-by-step guide on the settings page for connecting your own WhatsApp
   Business number.
 * New: “Send test code” button that sends a real code to your WhatsApp and shows
   Meta’s exact error if the setup is wrong.

#### 1.1.0

 * New name: OrderProof (formerly COD Guard).
 * New: WhatsApp OTP verification for Cash on Delivery orders through the WhatsApp
   Cloud API. No SMS.
 * New: worldwide phone numbers, read with each customer’s billing country calling
   code.
 * New: “Awaiting WhatsApp verification” order status; unverified orders hold no
   stock and are cancelled automatically.
 * Fix: the store’s “New order” email and the customer’s “Processing” email are 
   now sent for orders that use OrderProof statuses.

#### 1.0.1

 * Fix: on stores using the classic order storage, the per-phone order limit and
   customer history counted every order in the store instead of only that customer’s
   orders.

#### 1.0.0

 * First release.

## Meta

 *  Version **1.2.3**
 *  Last updated **1 day ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.5 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [cash on delivery](https://wordpress.org/plugins/tags/cash-on-delivery/)[fake orders](https://wordpress.org/plugins/tags/fake-orders/)
   [order verification](https://wordpress.org/plugins/tags/order-verification/)[whatsapp otp](https://wordpress.org/plugins/tags/whatsapp-otp/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/orderproof/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/orderproof/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/orderproof/reviews/)

## Contributors

 *   [ Mohamed Salem KHATTAT ](https://profiles.wordpress.org/medsalemkhattat/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/orderproof/)