Title: OneTrace for WooCommerce
Author: onetrace
Published: <strong>October 10, 2026</strong>
Last modified: October 10, 2026

---

Search plugins

![](https://ps.w.org/onetrace-for-woocommerce/assets/banner-772x250.png?rev=3738426)

![](https://ps.w.org/onetrace-for-woocommerce/assets/icon.svg?rev=3738426)

# OneTrace for WooCommerce

 By [onetrace](https://profiles.wordpress.org/onetrace/)

[Download](https://downloads.wordpress.org/plugin/onetrace-for-woocommerce.1.5.1.zip)

 * [Details](https://wordpress.org/plugins/onetrace-for-woocommerce/#description)
 * [Reviews](https://wordpress.org/plugins/onetrace-for-woocommerce/#reviews)
 *  [Installation](https://wordpress.org/plugins/onetrace-for-woocommerce/#installation)
 * [Development](https://wordpress.org/plugins/onetrace-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/onetrace-for-woocommerce/)

## Description

OneTrace.pro is a customer data platform: it builds customer profiles from your 
store’s events, segments them and sends emails, SMS, messenger and push messages
with journeys and campaigns.

This plugin connects your WooCommerce store:

 * Orders and their statuses from the server, through a queue with retries — not
   lost to ad blockers, and the store never waits for the platform.
 * Customers and newsletter consents from registration, the account page and the
   checkout (classic and block).
 * Cart events for abandoned cart journeys.
 * The website tracker with product views; waits for the statistics consent with
   the WP Consent API.
 * The product catalog for recommendations and emails.
 * Recommendation widgets and Web Push.
 * Product search: the store search results and suggestions while typing come from
   OneTrace — word forms, typos, the wrong keyboard layout and the visitor’s interests;
   the usual search on any error.
 * Catalog languages from TranslatePress, WPML and Polylang: recommendations, search
   and emails in the visitor’s language.

HPOS and the Cart and Checkout blocks are supported.

#### External service

The plugin sends data to the OneTrace.pro platform at the address you enter in the
settings (your own brand domain or cdp.onetrace.pro): customer data (email, phone,
name, city, country, language), consents, orders, cart events and the product catalog
from the server; page and product views from the visitor’s browser. Terms of service:
https://onetrace.pro/en/legal/terms, privacy policy: https://onetrace.pro/en/legal/
privacy.

## Screenshots

[⌊Settings: the platform address, the keys and what the store sends to OneTrace.⌉⌊
Settings: the platform address, the keys and what the store sends to OneTrace.⌉[

Settings: the platform address, the keys and what the store sends to OneTrace.

[⌊Recommendation blocks from OneTrace on the product page: viewed together and similar
products.⌉⌊Recommendation blocks from OneTrace on the product page: viewed together
and similar products.⌉[

Recommendation blocks from OneTrace on the product page: viewed together and similar
products.

[⌊Product search: suggestions while typing, with typos and synonyms handled by the
platform.⌉⌊Product search: suggestions while typing, with typos and synonyms handled
by the platform.⌉[

Product search: suggestions while typing, with typos and synonyms handled by the
platform.

[⌊The customer profile in OneTrace: identities, traits and predictions, segments,
messages and the event history from the store.⌉⌊The customer profile in OneTrace:
identities, traits and predictions, segments, messages and the event history from
the store.⌉[

The customer profile in OneTrace: identities, traits and predictions, segments, 
messages and the event history from the store.

## Installation

 1. In Plugins  Add New Plugin search for “OneTrace for WooCommerce”, install and activate
    it.
 2. In your OneTrace project create a write key and a secret key with the products.
    write permission (API keys section).
 3. Go to WooCommerce  Settings  OneTrace, enter the platform address and both keys,
    click “Test connection”.

## FAQ

### Do I need an account?

Yes, a OneTrace.pro project (or a project at a brand that runs the platform).

### What happens if the platform is unavailable?

Messages wait in the plugin’s queue and are sent later; checkout is never slowed
down.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“OneTrace for WooCommerce” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ onetrace ](https://profiles.wordpress.org/onetrace/)

[Translate “OneTrace for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/onetrace-for-woocommerce)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/onetrace-for-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/onetrace-for-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/onetrace-for-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/onetrace-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.5.1

 * With an older copy of the plugin still active (a zip from GitHub, 1.4.0 and earlier),
   the plugin starts once: the older copy no longer boots it again.

#### 1.5.0

 * Published on wordpress.org as onetrace-for-woocommerce: the plugin folder and
   the text domain are onetrace-for-woocommerce, updates come from the plugin directory.
 * Installed twice (this copy and an older zip from GitHub in the onetrace-woocommerce
   folder), the second copy stays off and asks to delete it; settings are shared.

#### 1.4.0

 * Search redirects: a query with a redirect rule set on the platform opens its 
   page instead of the results.

#### 1.3.1

 * Search on the other languages of TranslatePress uses OneTrace too: TranslatePress
   emptied the query for its own search.

#### 1.3.0

 * Catalog languages: with TranslatePress, WPML or Polylang the catalog carries 
   the translated names, links, categories and attributes, so recommendations, search
   and emails show the visitor’s language.

#### 1.2.0

 * Product search from OneTrace (the “Product search” setting, off by default): 
   the results of the store search keep the theme template but take the products
   and their order from the platform; the search box gets suggestions while typing.
   On any error of the platform the usual WordPress search runs.

#### 1.1.1

 * The newsletter checkbox of the classic checkout is under the billing fields: 
   in the order review it lost the tick when the customer changed the country or
   the email.

#### 1.1.0

 * Setting “Product id”: the SKU instead of the post ID in events, orders, the catalog
   and widgets — for stores whose OneTrace catalog and history already use SKUs.

#### 1.0.2

 * Errors outside the platform’s answers (database, building catalog items) are 
   retried with pauses instead of dropping the data.

#### 1.0.1

 * Links to the terms of service and the privacy policy of the external service.

#### 1.0.0

 * First release.

## Meta

 *  Version **1.5.1**
 *  Last updated **1 day ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.6 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [abandoned cart](https://wordpress.org/plugins/tags/abandoned-cart/)[cdp](https://wordpress.org/plugins/tags/cdp/)
   [marketing automation](https://wordpress.org/plugins/tags/marketing-automation/)
   [recommendations](https://wordpress.org/plugins/tags/recommendations/)[woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/onetrace-for-woocommerce/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/onetrace-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/onetrace-for-woocommerce/reviews/)

## Contributors

 *   [ onetrace ](https://profiles.wordpress.org/onetrace/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/onetrace-for-woocommerce/)