Title: OmniConva AI Sales Agent Connector
Author: Nurul Amin
Published: <strong>October 13, 2026</strong>
Last modified: October 13, 2026

---

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# OmniConva AI Sales Agent Connector

 By [Nurul Amin](https://profiles.wordpress.org/naminbd/)

[Download](https://downloads.wordpress.org/plugin/omniconva-ai-sales-agent-connector.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/omniconva-ai-sales-agent-connector/#description)
 * [Reviews](https://wordpress.org/plugins/omniconva-ai-sales-agent-connector/#reviews)
 *  [Installation](https://wordpress.org/plugins/omniconva-ai-sales-agent-connector/#installation)
 * [Development](https://wordpress.org/plugins/omniconva-ai-sales-agent-connector/#developers)

 [Support](https://wordpress.org/support/plugin/omniconva-ai-sales-agent-connector/)

## Description

**OmniConva AI Sales Agent Connector** adds the OmniConva AI chatbot to your WordPress
or WooCommerce store. Paste your Site Key and an AI sales agent appears on every
page. It answers product questions, recommends products, collects leads and helps
shoppers finish their orders, all from the chat window.

Most website visitors leave without asking a question. An AI sales assistant replies
straight away, at any hour, in a friendly chat widget, so fewer visitors leave and
more of them become customers.

#### Why use an AI sales agent on your WordPress site?

 * **Replies 24/7.** The AI chatbot answers pre-sales questions about products, 
   pricing, shipping and returns, even when your team is offline.
 * **More sales.** The agent guides shoppers from their first question to checkout
   and can help a customer place an order in the chat.
 * **Lead capture.** An optional pre-chat form collects each visitor’s name, email
   address and phone number before the conversation starts.
 * **Human handoff.** Your team can take over a conversation, and the visitor sees
   clearly when a human agent is replying.
 * **Knows returning customers.** Logged-in WordPress and WooCommerce customers 
   are identified securely, so the AI agent can greet them by name and help with
   their account.

#### Live chat features

 * Modern chat widget that works on mobile and desktop
 * Replies stream in word by word
 * Photo, video and file attachments, with drag and drop
 * Voice messages recorded in the browser
 * Emoji picker and message reactions
 * Quote a message to reply to it
 * Conversation starters and quick-reply buttons
 * Proactive messages that start the conversation for you
 * Conversation history, so visitors can pick up where they left off
 * Thumbs-up/down feedback on messages and a star rating when the chat ends (CSAT)
 * Formatted replies with lists, links and tables

#### Built for WooCommerce stores

The plugin works on any WordPress site and is especially useful for WooCommerce.
When a customer is logged in, the plugin sends their name, email address, avatar
and WooCommerce billing phone and address to the AI agent. The AI sales agent can
then answer order questions and help with purchases without asking the customer 
to type their details again.

Customer identity is signed on your server with HMAC-SHA256 using your private Identity
Secret. The secret stays on your server and is never sent to the browser, so visitors
cannot pretend to be another customer.

#### Lightweight and simple

 * Setup takes about a minute: add your site’s domain in OmniConva, then paste your
   Site Key and save. You don’t need to write any code.
 * A single script loads in the footer, and only after you have added a Site Key.
 * No new database tables, and no slowdown on your WordPress admin screens.
 * Works with any theme and page builder.

#### How it works

 1. Create an OmniConva account and set up your AI sales agent: its knowledge, tone,
    products and branding.
 2. In your OmniConva dashboard, go to **Settings  Custom Chat** and enter your website’s
    domain (for example `yourstore.com`) under **Site domain**. The widget only loads
    on this domain.
 3. Copy the Site Key from the same page.
 4. Install this plugin and paste the key under **Settings  OmniConva AI Sales Agent**.
 5. The AI chat widget now appears on your site.

You manage the AI agent’s training, conversations, leads, human handoff and analytics
in the OmniConva dashboard.

### External services

This plugin connects your site to the **OmniConva AI Sales Agent** service. The 
service runs the AI chatbot and stores conversations. The plugin cannot do anything
without the service, and you need an OmniConva account and Site Key to use it.

**When data is sent:** only on the public side of your site, and only after you 
have saved a Site Key. Nothing is sent from your WordPress admin screens.

**What data is sent:**

 * Your Site Key, used to load your widget’s settings.
 * Chat messages, attachments and voice messages that visitors send.
 * Contact details a visitor enters in the pre-chat form, such as name, email address
   and phone number.
 * Page and browser information: the current page URL and title, the referring page,
   recently viewed pages on your site, browser language and user agent.
 * For logged-in users, if you have set an Identity Secret: the user ID, display
   name, email address, avatar URL, WooCommerce billing phone and billing address,
   and a signature (HMAC hash) of the user ID. The Identity Secret itself is never
   sent.

The widget also keeps a visitor ID, a session token and a short browsing history
in the visitor’s browser (localStorage) so conversations continue from one page 
to the next.

This service is provided by OmniConva:

 * Terms of Service: https://omniconva.com/terms
 * Privacy Policy: https://omniconva.com/privacy

Please mention this service in your site’s privacy policy.

### Source code

    ```
    assets/js/widget.min.js is built from the TypeScript source included in the plugin under `src/widget/`. To rebuild it, run `npm install` and then `npm run build` in that folder.
    ```

## Screenshots

[⌊The plugin settings page: paste your Site Key and optional Identity Secret to 
connect your site to OmniConva.⌉⌊The plugin settings page: paste your Site Key and
optional Identity Secret to connect your site to OmniConva.⌉[

The plugin settings page: paste your Site Key and optional Identity Secret to connect
your site to OmniConva.

[⌊The AI chat widget on the frontend, answering a shopper's questions in real time.⌉⌊
The AI chat widget on the frontend, answering a shopper's questions in real time
.⌉[

The AI chat widget on the frontend, answering a shopper’s questions in real time.

[⌊The AI sales agent helping a customer place a WooCommerce order in the chat.⌉⌊
The AI sales agent helping a customer place a WooCommerce order in the chat.⌉[

The AI sales agent helping a customer place a WooCommerce order in the chat.

## Installation

#### Automatic installation

 1. In your WordPress admin, go to **Plugins  Add New**.
 2. Search for **OmniConva AI Sales Agent Connector**.
 3. Click **Install Now**, then **Activate**.

#### Manual installation

 1. Download the plugin zip file.
 2. Go to **Plugins  Add New  Upload Plugin** and upload the zip, or extract it into`/
    wp-content/plugins/`.
 3. Activate the plugin from the **Plugins** screen.

#### Setup

 1. In your OmniConva dashboard, open **Settings  Custom Chat** and enter your website’s
    domain under **Site domain**. The widget only loads on the domain saved there.
 2. In WordPress, go to **Settings  OmniConva AI Sales Agent**, or click **Settings**
    on the plugin’s row on the Plugins screen.
 3. Paste the **Site Key** from your OmniConva dashboard.
 4. Optional: paste your **Identity Secret** to recognize logged-in customers.
 5. Optional: tick **Credit link** to show a “Powered by OmniConva” link in the widget.
    It is off by default.
 6. Click **Save Changes** and visit your site to see the AI chat widget.

## FAQ

### Do I need an OmniConva account?

Yes. The plugin connects your site to the OmniConva AI Sales Agent service. You 
need an OmniConva account to get a Site Key, and to train and manage your AI agent.

### Does it work with WooCommerce?

Yes. The AI chatbot works on any WordPress site, and it works especially well on
WooCommerce stores. When you set an Identity Secret, logged-in customers are recognized
automatically along with their WooCommerce billing details, so the AI agent can 
help with orders without asking for them again.

### Can the AI chatbot take orders?

Yes. The AI sales agent can guide a shopper through choosing products and help them
place an order in the chat, as you configure in your OmniConva dashboard.

### Can a human take over the chat?

Yes. Your team can join any conversation from the OmniConva dashboard. The widget
shows the visitor when a human agent is replying.

### The chat widget doesn’t appear on my site. What should I check?

 1. Make sure your website’s domain is saved under **Settings  Custom Chat  Site domain**
    in your OmniConva dashboard. The widget only loads on that domain. `www.yourstore.
    com` and `yourstore.com` count as the same site, but any other subdomain, such 
    as `shop.yourstore.com`, must be the one you enter.
 2. Make sure the Site Key under **Settings  OmniConva AI Sales Agent** matches the
    one in your OmniConva dashboard, and that you clicked **Save Changes**.
 3. If you use a caching or optimization plugin, clear its cache so the page includes
    the widget script.

### Will the chat widget slow down my website?

No. The plugin loads one script in the footer, and only after a Site Key is saved.
It adds no database tables and loads nothing on your admin screens.

### Does it work with my theme or page builder?

Yes. The widget floats on top of your pages, so it works with block themes, classic
themes, Elementor, Divi and other page builders.

### What is the Identity Secret for?

The Identity Secret lets the AI agent securely recognize logged-in users. The plugin
uses it on your server to sign each user’s identity, and the secret is never sent
to the browser. Leave it empty if you only want to chat with anonymous visitors.

### Is it GDPR friendly?

The plugin sends data to OmniConva only after you add a Site Key, and it never sends
your Identity Secret. See the **External services** section for exactly what is 
shared, and mention OmniConva in your privacy policy. How conversation data is stored
and handled is covered by OmniConva’s Privacy Policy.

### Can visitors send images, files or voice messages?

Yes. Visitors can attach photos, videos and files, or record a voice message in 
the browser.

### Does the widget add a link to OmniConva on my site?

Only if you want it to. A “Powered by OmniConva” link in the chat widget is off 
by default. You can turn it on under **Settings  OmniConva AI Sales Agent  Credit
link**.

### Where do I see conversations and leads?

All conversations, captured leads, ratings and feedback appear in your OmniConva
dashboard.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“OmniConva AI Sales Agent Connector” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Nurul Amin ](https://profiles.wordpress.org/naminbd/)
 *   [ Istiaq Nirab ](https://profiles.wordpress.org/ok9xnirab/)

[Translate “OmniConva AI Sales Agent Connector” into your language.](https://translate.wordpress.org/projects/wp-plugins/omniconva-ai-sales-agent-connector)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/omniconva-ai-sales-agent-connector/),
check out the [SVN repository](https://plugins.svn.wordpress.org/omniconva-ai-sales-agent-connector/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/omniconva-ai-sales-agent-connector/)
by [RSS](https://plugins.trac.wordpress.org/log/omniconva-ai-sales-agent-connector/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release.
 * Settings page with Site Key and Identity Secret.
 * AI sales agent chat widget on the frontend.
 * Signed identity (HMAC-SHA256) for logged-in WordPress and WooCommerce customers.

## Meta

 *  Version **1.0.0**
 *  Last updated **2 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 4.5 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.0 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [lead generation](https://wordpress.org/plugins/tags/lead-generation/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/omniconva-ai-sales-agent-connector/advanced/)

## Ratings

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[Your review](https://wordpress.org/support/plugin/omniconva-ai-sales-agent-connector/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/omniconva-ai-sales-agent-connector/reviews/)

## Contributors

 *   [ Nurul Amin ](https://profiles.wordpress.org/naminbd/)
 *   [ Istiaq Nirab ](https://profiles.wordpress.org/ok9xnirab/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/omniconva-ai-sales-agent-connector/)