Title: Nerja AI for WooCommerce
Author: nerjaai
Published: <strong>October 25, 2026</strong>
Last modified: October 25, 2026

---

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# Nerja AI for WooCommerce

 By [nerjaai](https://profiles.wordpress.org/nerjaai/)

[Download](https://downloads.wordpress.org/plugin/nerja-ai-for-woocommerce.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/nerja-ai-for-woocommerce/#description)
 * [Reviews](https://wordpress.org/plugins/nerja-ai-for-woocommerce/#reviews)
 *  [Installation](https://wordpress.org/plugins/nerja-ai-for-woocommerce/#installation)
 * [Development](https://wordpress.org/plugins/nerja-ai-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/nerja-ai-for-woocommerce/)

## Description

Nerja AI helps WooCommerce stores win back shoppers with AI-built audiences and 
campaigns over email, SMS, WhatsApp and voice — and shows exactly which campaign
earned each order.

This plugin connects your store to your Nerja AI workspace:

 * Adds the Nerja AI tracker to your storefront (not for logged-in shop managers).
 * Sends each order to Nerja AI as it is placed and when its status changes — so
   revenue is attributed even for cash-on-delivery orders confirmed later.
 * Works with classic and block checkout, and with High-Performance Order Storage(
   HPOS).
 * Sends orders, products and customers in the background, so checkout is never 
   slowed down, and retries when Nerja AI is briefly unreachable.
 * “Send store history” sends your products, customers and the last 12 months of
   orders, so Nerja AI starts with your full history.
 * Supports WordPress’s Export/Erase Personal Data tools and adds suggested privacy
   policy text.

You need a Nerja AI account. Connect with a Connection key from Nerja AI  Data Brain
WordPress  Install WordPress plugin.

This plugin is built and maintained by Nerja AI, the company behind https://nerja.
ai. WooCommerce is a trademark of Automattic Inc.; this plugin is not affiliated
with or endorsed by WooCommerce or Automattic.

### External services

This plugin connects to Nerja AI (https://nerja.ai), an external service operated
by Nerja AI, the plugin’s author — and only after you connect it with a Connection
key. Nothing is sent before you connect.

The plugin sends data to the Nerja AI API at `api.nerja.ai` and loads the storefront
tracker from `t.nerja.ai` (or other `nerja.ai` addresses your workspace returns 
when you connect). Nerja AI’s servers run on Amazon Web Services.

 * **When you connect:** the site address, plugin/WooCommerce/WordPress versions,
   store currency and time zone are sent so Nerja AI can set up tracking for this
   store.
 * **For each order:** the order number, status, totals (including tax, shipping
   and discount), currency, payment method, dates, customer id, billing name, email
   and phone, the items bought, and the Nerja AI campaign token and visitor id saved
   at checkout.
 * **For products and customers:** when they are created, changed or deleted — product
   id, SKU, name, price, description, link, image, categories and stock status; 
   customer id, email, name, phone and sign-up date.
 * **When you click “Send store history”:** the same product and customer details,
   and the order details above for the last 12 months.
 * **Once a day, while connected:** the plugin and WooCommerce versions, and how
   many orders, products and customers are waiting to be sent or could not be sent.
 * **When you click Disconnect, or delete the plugin while a Connection key is saved:**
   a request carrying only the Connection key, so Nerja AI revokes it. No store 
   data is sent.
 * **On your storefront:** the Nerja AI tracker is Nerja AI’s own script, loaded
   from Nerja AI’s servers because it is configured per workspace. For each visitor
   it sends: the pages viewed and the referring page; products viewed, hovered and
   clicked; cart, wishlist and checkout actions; the email address, phone number
   and first and last name typed into forms, as they are filled in and even if the
   form is not submitted (for other form fields, only that they were filled in and
   their length); and the browser language, screen size, time zone, device type 
   and user agent. The visitor’s IP address reaches Nerja AI with each request. 
   Password, hidden, payment card, CVV and bank fields are never read. It keeps 
   a visitor id in the `_cid` and `_nerja_aid` cookies (up to 1 year) and a campaign
   token in `_nerja_at` (up to 30 days), plus local storage. Store managers browsing
   their own shop are not tracked.
 * **Consent:** if your site uses a consent tool that supports the WP Consent API,
   the tracker loads, and orders are credited to a campaign, only after the visitor
   consents to marketing. The check runs in the visitor’s browser, so page caches
   cannot serve one visitor’s choice to another. Without such a tool the tracker
   loads for every visitor, so mention Nerja AI in your cookie notice; WordPress
   Settings  Privacy offers suggested privacy policy text.

Nerja AI terms of service: https://nerja.ai/terms — privacy policy: https://nerja.
ai/privacy

## Installation

 1. Install and activate the plugin (WooCommerce must be active).
 2. In Nerja AI, open Data Brain  WordPress  Install WordPress plugin, click Create
    Connection key and copy it.
 3. In WordPress, go to Settings  Nerja AI, paste the key and click Connect.

## FAQ

### Does it slow down my checkout?

No. Orders are sent by a background job after checkout completes.

### What happens if I disconnect?

The plugin stops tracking and sending orders, and its keys stop working.

### What does deleting the plugin remove?

Its settings and keys, its queued background jobs, and the Nerja AI visitor id and
campaign token it saved on orders. Data already sent to Nerja AI stays there until
you delete it in Nerja AI.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Nerja AI for WooCommerce” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ nerjaai ](https://profiles.wordpress.org/nerjaai/)

[Translate “Nerja AI for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/nerja-ai-for-woocommerce)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/nerja-ai-for-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/nerja-ai-for-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/nerja-ai-for-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/nerja-ai-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * With the WP Consent API, the tracker waits for marketing consent (checked in 
   the visitor’s browser), and consent tools can list its cookies.
 * Deactivating, deleting and disconnecting now cancel every queued background job;
   a network deactivation covers every site.
 * Deleting the plugin also removes the Nerja AI ids it saved on orders.
 * A product is re-sent only when something Nerja AI shows changes, not on every
   stock change at checkout.
 * Store history pages by id and loads items in batches, so large stores send it
   faster.
 * After a timeout or server error, calls to Nerja AI pause for a minute instead
   of holding up the background queue.
 * Orders, products and customers Nerja AI refuses are counted on the settings page
   instead of being dropped silently.
 * Disconnect asks for confirmation and says when Nerja AI could not revoke the 
   key; the Dashboard and Plugins screens say when Nerja AI disconnected the store.
 * Settings page: clearer sections, plurals, and screen-reader labels.

#### 1.0.0

 * First release: connect with a Connection key, storefront tracking, background
   order/product/customer sync with retries, store history backfill, campaign attribution
   on orders, refunds and cancellations reversed in Nerja AI, privacy tools, HPOS
   and block checkout support.

## Meta

 *  Version **1.0.1**
 *  Last updated **4 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [abandoned cart](https://wordpress.org/plugins/tags/abandoned-cart/)[analytics](https://wordpress.org/plugins/tags/analytics/)
   [attribution](https://wordpress.org/plugins/tags/attribution/)[marketing automation](https://wordpress.org/plugins/tags/marketing-automation/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/nerja-ai-for-woocommerce/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/nerja-ai-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/nerja-ai-for-woocommerce/reviews/)

## Contributors

 *   [ nerjaai ](https://profiles.wordpress.org/nerjaai/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/nerja-ai-for-woocommerce/)