Title: NeoGrow: Loyalty Points, Photo Reviews & UGC for WooCommerce Author: Pamir Published: April 26, 2026 Last modified: May 6, 2026 --- Search plugins ![](https://ps.w.org/neogrow-loyalty/assets/banner-772x250.gif?rev=3515874) ![](https://ps.w.org/neogrow-loyalty/assets/icon-256x256.gif?rev=3515874) # NeoGrow: Loyalty Points, Photo Reviews & UGC for WooCommerce By [Pamir](https://profiles.wordpress.org/mtpamir/) [Download](https://downloads.wordpress.org/plugin/neogrow-loyalty.1.0.2.zip) * [Details](https://wordpress.org/plugins/neogrow-loyalty/#description) * [Reviews](https://wordpress.org/plugins/neogrow-loyalty/#reviews) * [Installation](https://wordpress.org/plugins/neogrow-loyalty/#installation) * [Development](https://wordpress.org/plugins/neogrow-loyalty/#developers) [Support](https://wordpress.org/support/plugin/neogrow-loyalty/) ## Description **NeoGrow is a loyalty points and photo reviews plugin for WooCommerce.** This plugin combines a Loyalty Points System with Photo Reviews (User Generated Content). It allows you to create a rewards program and collect customer photo reviews directly from your WordPress dashboard. NeoGrow includes features like points for purchases, automated point expiry, and points for photo reviews without requiring premium upgrades. ### Core Features **1. Loyalty Points Engine** Drive repeat sales by automatically rewarding customers for purchases. * **Points for Purchases:** Award points based on the amount spent( e.g., Earn 1 Point for every $1 spent). * **Point Redemption:** Customers can redeem their points for discounts directly at the Checkout or Cart page. * **Automated Expiry (FIFO):** Set points to expire automatically after a set period (e.g., 6 Months). * **My Account Integration:** Customers can track their live balance and full Transaction History inside their account dashboard. * **HPOS Ready:** Fully compatible with WooCommerce High-Performance Order Storage for maximum speed. **2. Viral Photo Reviews (UGC)** Boost conversion rates by incentivizing customers to upload real photos of your products. * **Incentivized Uploads:** Configure bonus points for photo reviews vs standard text reviews. * **Visual Social Proof:** Display customer photos in a beautiful, native lightbox overlay on product pages. * **Seamless Moderation:** Approve or reject reviews directly from the standard WordPress/WooCommerce comments queue. * **Frictionless Form:** A clean “Upload Photo” button is automatically injected into your theme’s existing review form. **3. Analytics & Branding** * **Growth Dashboard:** Real-time analytics showing Points Issued, Points Redeemed, and UGC performance trends. * **Branding Settings:** Customize the core color palette (Primary & Success colors) to match your store’s identity. * **Audit Trail:** A global Points Log keeps a permanent record of every point movement (expiry, earn, spend, or manual adjustment). ### Documentation For detailed setup guides, shortcode lists, and advanced configuration, please visit our official documentation: [Documentation](https://neoplugin.com/docs/) ## Screenshots * [[ * **Growth Dashboard** – Visualize your points economy and retention trends. * [[ * **Setup Wizard** – 2-minute onboarding to get your program live. * [[ * **Point Value Settings** – Define your earning and redemption rates. * [[ * **Review Reward Rules** – Incentivize photos with higher point rewards. * [[ * **Branding & Design** – Match the plugin’s UI to your store’s colors. * [[ * **Admin Settings** – Fine-tune your loyalty program configuration and global rules. * [[ * **Manual Points Adjustment** – Easily add or subtract points with log notes. * [[ * **Global Transaction Log** – Full audit trail of every point movement. * [[ * **Product Page Nudge** – Display potential earnings to drive conversion. * [[ * **Frictionless Review Form** – Integrated “Upload Photo” button in your theme. * [[ * **Visual Social Proof** – Customer photos displayed neatly below reviews. * [[ * **Photo Lightbox Overlay** – High-resolution gallery display for UGC. * [[ * **Customer Points Hub** – Points balance and history in “My Account”. * [[ * **Checkout Redemption** – AJAX-powered redemption form for instant discounts. ## Installation 1. Upload the plugin files to the `/wp-content/plugins/neogrow` directory, or install through the WordPress plugins screen. 2. Activate the plugin. You will be redirected to the **Setup Wizard**. 3. Follow the 2-minute wizard to set your point values and review rewards. 4. Navigate to **NeoGrow > Settings** to fine-tune your configuration or design. ## FAQ ### How does NeoGrow affect my site speed? Unlike other loyalty plugins that bloat your wp_options or postmeta tables, NeoGrow is built for scale. We use optimized Custom Database Tables (wp_neogrow_points) to handle point calculations. This ensures that even with thousands of active customers, your checkout remains snappy and your server resources stay low. ### I don’t see the Redeem form on the Cart or Checkout page! This is typically due to the new WooCommerce Blocks. The Fix: If you are using the block-based editor for your Cart or Checkout, simply insert the [neogrow_cart_redemption] shortcode into a “Shortcode Block” exactly where you want the form to appear. Our system will handle the rest. ### Why is the redemption form hidden for some users? To maintain a clean and high-converting checkout experience, NeoGrow intelligently hides the redemption form if: * The user is a Guest (not logged in). * The user has a 0 point balance. We believe in showing users only the actions they can actually take. ### Can I customize the look of the “Redeem” form? Absolutely. NeoGrow is designed to inherit your theme’s styling for buttons and inputs automatically. If you need more granular control, the form is wrapped in unique CSS classes (.neogrow-redemption-wrap), allowing you to apply custom styles without editing core files. ### Points weren’t awarded after a purchase! Please verify three things: * Is the Order Status set to Completed? (Points are issued upon successful completion). * Was the user logged in during checkout? (Guest checkouts cannot track point history). * Have you saved your settings? Ensure you’ve clicked “Save” in the NeoGrow dashboard at least once to initialize the engine. ### Images aren’t uploading to reviews! Ensure your `/wp-content/uploads/` directory is writable. Also, check that the image size doesn’t exceed your server’s maximum upload limit. ### Why don’t my dashboard stats update immediately? To ensure high performance, NeoGrow caches dashboard statistics for **one hour**. Your live points data is safe; the analytics just take a moment to refresh. ### Does NeoGrow count my past reviews or orders? No. NeoGrow starts tracking from the moment it is activated. It is not retroactive. You can use the “Manual Adjustment” feature to reward long-time customers if needed. ### Are Shipping/Taxes included in points? By default, no. Points are calculated based on the **Subtotal** to protect your margins. ### What happens if I refund an order? NeoGrow does not automatically deduct points for refunds. You can manually adjust the user’s balance via **Users > Edit User** if a refund occurs. ### Do points expire? Yes, if enabled. NeoGrow uses a **FIFO (First-In, First-Out)** system. Oldest points are used first, and unused points expire after your set period (e.g., 6 months). ### Can I reward customers for their birthdays? NeoGrow is designed to work seamlessly with **[NeoLite Birthday Bash](https://wordpress.org/plugins/birthday-bash/)**. While NeoGrow handles the points engine, Birthday Bash automates the ‘Happy Birthday’ rewards, creating a complete retention loop for your store. ### Is it compatible with my Theme? Yes. NeoGrow hooks into standard WooCommerce locations and works seamlessly with any well-coded WooCommerce-compatible theme. ### Still have questions? Our engineers are here to help! Please open a ticket in the WordPress.org support forum, and we’ll help you get NeoGrow running perfectly on your store. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “NeoGrow: Loyalty Points, Photo Reviews & UGC for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ Pamir ](https://profiles.wordpress.org/mtpamir/) “NeoGrow: Loyalty Points, Photo Reviews & UGC for WooCommerce” has been translated into 1 locale. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/neogrow-loyalty/contributors) for their contributions. [Translate “NeoGrow: Loyalty Points, Photo Reviews & UGC for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/neogrow-loyalty) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/neogrow-loyalty/), check out the [SVN repository](https://plugins.svn.wordpress.org/neogrow-loyalty/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/neogrow-loyalty/) by [RSS](https://plugins.trac.wordpress.org/log/neogrow-loyalty/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.2 * Fix: Resolved undefined variable warnings in Frontend Assets. * New: Added FAQ to documentation. * Tweak: Optimized asset loading logic. #### 1.0.1 * Added 500 bonus points for admin users upon first-time installation. * Improved WooCommerce Blocks compatibility (Cart and Checkout support). * Added Official Documentation links in the Guide & Help dashboard. * Fixed minor UI layout issues in the settings panel. #### 1.0.0 * Initial Release. * Loyalty Points Engine (FIFO Expiry). * Viral Photo Reviews & Lightbox Display. * Full HPOS (High-Performance Order Storage) Compatibility. * Custom Database Table architecture. * Integrated Setup Wizard. ## Meta * Version **1.0.2** * Last updated **20 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **6.9.4** * PHP version ** 7.4 or higher ** * Languages * [Dutch](https://nl.wordpress.org/plugins/neogrow-loyalty/) and [English (US)](https://wordpress.org/plugins/neogrow-loyalty/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/neogrow-loyalty) * Tags * [loyalty program](https://wordpress.org/plugins/tags/loyalty-program/)[photo reviews](https://wordpress.org/plugins/tags/photo-reviews/) [Points and Rewards](https://wordpress.org/plugins/tags/points-and-rewards/)[UGC](https://wordpress.org/plugins/tags/ugc/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/neogrow-loyalty/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/neogrow-loyalty/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/neogrow-loyalty/reviews/) ## Contributors * [ Pamir ](https://profiles.wordpress.org/mtpamir/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/neogrow-loyalty/)