Mollom protects your site from spam, profanity, and unwanted posts. Focus on public and social engagement. Focus on things that matter.
Important: Ensure you have the latest release of the Mollom plugin installed first.
There are multiple possible causes with corresponding error messages; check whether the error message hints at the cause already. The most common issues:
Do not test Mollom without enabling the testing mode. Doing so would negatively affect your own author reputation across all sites in the Mollom network. To test Mollom:
Your theme does not use the
comment_form() function (introduced in WordPress 3.0) to output the comment form. Ensure the
comments.php file of your theme contains:
<?php comment_form(); ?>
Have a look at WordPress' default Twenty Twelve theme to see how it is used.
Out of the box, the Mollom plugin allows to protect the WordPress comment form only. Built-in support for other WordPress core entity forms (users, posts) will follow soon.
The Mollom plugin does not provide an API for other plugins and custom forms yet, but we're happy to discuss your needs. If you're interested, check the issue queue.
Whenever a post is not accepted, the error message contains a link that allows users to report the incident to Mollom support staff, which is able to investigate and resolve the situation.
Note: False-positive reports are purposively not submitted to your own site, since actual spammers are trying to game Mollom by reporting their correctly blocked spam posts, too.
wp-mollomplugin (version 0.7.5 or older).
There is no automated upgrade path, because the plugin has been rewritten from scratch. Re-installing the new is a matter of minutes. We're sorry for this one-time inconvenience.