Title: MITS One Click Return – EU 2023/2673 Author: wpaluchmits Published: June 17, 2026 Last modified: June 17, 2026 --- Search plugins ![](https://ps.w.org/mits-one-click-return-eu-20232673/assets/icon.svg?rev=3575321) # MITS One Click Return – EU 2023/2673 By [wpaluchmits](https://profiles.wordpress.org/wpaluchmits/) [Download](https://downloads.wordpress.org/plugin/mits-one-click-return-eu-20232673.0.3.2.zip) * [Details](https://wordpress.org/plugins/mits-one-click-return-eu-20232673/#description) * [Reviews](https://wordpress.org/plugins/mits-one-click-return-eu-20232673/#reviews) * [Installation](https://wordpress.org/plugins/mits-one-click-return-eu-20232673/#installation) * [Development](https://wordpress.org/plugins/mits-one-click-return-eu-20232673/#developers) [Support](https://wordpress.org/support/plugin/mits-one-click-return-eu-20232673/) ## Description **One Click Return for WooCommerce** is a compliance-first plugin that implements the digital right of withdrawal required by **EU Directive 2023/2673 (Art. 11a)** directly in your WooCommerce store. Built and maintained by **[MITS](https://mits.pl)** — a software house from Lublin, Poland, specialising in WooCommerce, web applications and e-commerce solutions. **Polski:** Zwrot jednym kliknięciem WooCommerce — gotowe rozwiązanie do obsługi prawa do odstąpienia od umowy zgodnie z Dyrektywą UE 2023/2673. Więcej na [mits.pl](https://mits.pl). Unlike generic refund plugins, this plugin was built _from the ground up_ for the directive — every feature maps directly to a legal requirement. #### How it works 1. Customer clicks “Return order” — from their account, the footer link, or directly from the order confirmation email. 2. A 2-step form opens: Step 1 identifies the order (email + order number, no login required). Step 2 selects items and confirms. 3. The customer receives an **instant confirmation email** (required by Art. 11a as a “durable medium”). 4. Store staff receives a notification and manages the withdrawal from WooCommerce admin. #### Key features **Compliance out of the box** * ✅ Compliant with EU Directive 2023/2673 / Art. 11a * ✅ Persistent footer link on every page (Art. 11a requirement) * ✅ Confirmation email as durable medium (Art. 2(10) of Directive 2011/83/EU) * ✅ Magic link — customers access their form without logging in * ✅ Statutory exclusions (Art. 38 of the Consumer Rights Act) — mark product categories that are exempt * ✅ Configurable withdrawal period (default: 14 days as required by law) * ✅ GDPR: built-in data exporter and eraser **WooCommerce integration** * 2-step withdrawal form via shortcode `[mits_withdrawal_form]` * “Withdraw” button in My Account Orders * Link in WooCommerce order confirmation and delivery emails * Admin cockpit: overview dashboard, submissions list, settings — all in one place * Custom post type for withdrawals with 5 statuses: Pending, Confirmed, Goods Received, Refunded, Cancelled * Status change directly from the withdrawal edit screen * HPOS (High-Performance Order Storage) compatible **Developer-friendly** * Clean PHP 8.1+ codebase with strict types * Hooks and filters at every step (`mits_withdrawal_submitted`, `mits_withdrawal_is_product_excluded`,…) * Composer autoloader, PSR-4 namespace `MITS\Withdrawal` #### Pro version The Pro add-on (sold separately at [mits.pl](https://mits.pl)) extends the plugin with: * Automatic refund processing — PayU / Przelewy24 integration * Conditional display: per product, category, order status, payment method * CSV export of withdrawal submissions * Priority email support #### Requirements * WordPress 6.4+ * WooCommerce 10.5+ * PHP 8.1+ #### Languages * English * Polish (`pl_PL`) ### Support Documentation, Pro add-on, and support — [mits.pl](https://mits.pl). Found a bug? Open an issue on the [support forum](https://wordpress.org/support/plugin/mits-one-click-return-eu-20232673/). ## Screenshots [⌊Admin cockpit — dashboard with compliance status and recent submissions.⌉⌊Admin cockpit — dashboard with compliance status and recent submissions.⌉[ Admin cockpit — dashboard with compliance status and recent submissions. [⌊Settings page — general, display, mail, and appearance settings.⌉⌊Settings page— general, display, mail, and appearance settings.⌉[ Settings page — general, display, mail, and appearance settings. ## Installation 1. Upload the `mits-withdrawal` folder to `/wp-content/plugins/`. 2. Activate the plugin through **Plugins Installed Plugins**. 3. Go to **WooCommerce Odstąpienia** (or **Returns**) in the admin sidebar. 4. Create a page for the form (e.g. “Withdrawal form”) and select it in settings — the shortcode is inserted automatically. 5. Fill in the return address and notification email. That’s it. The footer link, My Account button, and order email link are enabled by default. ## FAQ ### Is this plugin compliant with EU Directive 2023/2673? Yes. The plugin was built specifically for Art. 11a of Directive 2023/2673, which requires a permanent, easily accessible digital function for exercising the right of withdrawal. The footer link, 2-step form, and instant confirmation email all map directly to the directive’s requirements. ### Do customers need an account to submit a withdrawal? No. Step 1 of the form verifies the customer by email + order number (magic link). No login required. ### Can I customise the email confirmation? Yes — you can override the template by copying `templates/emails/confirmation-html. php` to your theme at `mits-withdrawal/emails/confirmation-html.php`. ### Does it work with WooCommerce HPOS? Yes, HPOS (High-Performance Order Storage / custom order tables) compatibility is declared in the plugin. ### Where are withdrawals stored? As a custom post type (`mits_withdrawal`) with custom statuses. All customer data is stored as post meta and is included in WordPress’s personal data exporter/eraser( GDPR tools). ### How do I process a withdrawal (accept or reject it)? Open the withdrawal from **WooCommerce Returns**, change the status to _Confirmed_ or _Cancelled_ using the Actions metabox, and save. ### Is there a Pro version? Yes — [mits.pl](https://mits.pl). The Pro add-on is a separate plugin that you install alongside the free version. No licence keys required. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “MITS One Click Return – EU 2023/2673” is open source software. The following people have contributed to this plugin. Contributors * [ wpaluchmits ](https://profiles.wordpress.org/wpaluchmits/) [Translate “MITS One Click Return – EU 2023/2673” into your language.](https://translate.wordpress.org/projects/wp-plugins/mits-one-click-return-eu-20232673) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/mits-one-click-return-eu-20232673/), check out the [SVN repository](https://plugins.svn.wordpress.org/mits-one-click-return-eu-20232673/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/mits-one-click-return-eu-20232673/) by [RSS](https://plugins.trac.wordpress.org/log/mits-one-click-return-eu-20232673/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 0.3.2 * Changed: English is now the default plugin language (all source strings in EN). * Added: Polish (pl_PL) translation for all strings. * Fixed: Remaining untranslated strings in email templates. #### 0.3.1 * Fixed: Mismatched text domain on the missing-dependency admin notice. * Fixed: Unsanitized $_SERVER values used to resolve client IP / user agent. * Security/i18n review follow-up. #### 0.3.0 * Added: Admin cockpit (dashboard + submissions list + settings, dark theme). * Added: Accent colour picker for the form. * Added: Configurable refund period. * Added: Custom form texts (title, lead, button label, email subject, footer link label). * Added: Footer link toggle in settings. * Improved: Magic link resender. * Improved: HPOS compatibility declaration. #### 0.2.0 * Added: My Account “Withdrawals” tab. * Added: Email link injector in WooCommerce order emails. * Added: GDPR data exporter and eraser. * Added: Rate limiter on form submissions. #### 0.1.0 * Initial release. * 2-step withdrawal form with magic link. * Confirmation email to customer. * Shop notification email. * Custom post type with 5 statuses. * Product category exclusions (Art. 38). ## Meta * Version **0.3.2** * Last updated **5 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.4 or higher ** * Tested up to **7.0** * PHP version ** 8.1 or higher ** * Tags * [eu directive](https://wordpress.org/plugins/tags/eu-directive/)[one click return](https://wordpress.org/plugins/tags/one-click-return/) [return](https://wordpress.org/plugins/tags/return/)[withdrawal](https://wordpress.org/plugins/tags/withdrawal/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/mits-one-click-return-eu-20232673/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/mits-one-click-return-eu-20232673/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/mits-one-click-return-eu-20232673/reviews/) ## Contributors * [ wpaluchmits ](https://profiles.wordpress.org/wpaluchmits/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/mits-one-click-return-eu-20232673/)