Appointment Booking and Online Scheduling Plugin by vCita

Description

Appointment booking and online scheduling plugin for WordPress offers a self-service scheduling system for 1-on-1 appointments, group events and classes.

Appointment booking and online Scheduling by vCita quickly integrates into any WordPress website, and eliminates the back-and-forth communications in appointments booking and events registration, as well as reminders, confirmations and follow-ups.

Run Your Business from Anywhere
vCita appointment booking system helps you manage your schedule even when out of office, providing you with a 360-degree view of client activity wherever you are. You will be able to initiate new interactions on-the-fly, respond to client requests in real-time and assign clients to staff members.
Quickly reply to scheduling requests on-the-go with the vCita Mobile App for iPhone or Android

Manage your schedule and calendar, receive mobile notifications for client requests and automate confirmations and reminders sent to clients – consistently delivering amazing service to your new and existing customers!

vCita appointment booking & online scheduling plugin is highly customizable and will perfectly fit your business. It was designed with service oriented businesses in mind and is trusted by over 100,000 small businesses worldwide.

Use vCita to allow your clients to:

  • Book appointments
  • Schedule meetings
  • Request a callback
  • Register for events
  • Sign up for classes
  • Pay for services
  • Send messages
  • Share documents
  • And more…

Homepage | Live-Demo | Videos | FAQs | For Web Professionals

Translations

vCita appointment booking and online scheduling is available in:

  • English
  • Spanish
  • French
  • Portuguese
  • Russian
  • German
  • Polish

vCita appointment booking and online scheduling plugin connects to your WordPress account. You may create a FREE account at vCita directly from the plugin. The plugin offers a free forever plan, as well as 14-day free trial of vCita’s premium packages.

Accelerate your business with vCita appointment booking & online scheduling software:

  • Anytime, Anywhere Online Scheduling. Clients can set and reschedule appointments anytime, anywhere and from any device.
  • Accept Payments for Services Online. Get paid faster by accepting client payments for your services online. Clients can pay with credit card or PayPayl, and funds will be deposited to your back account with no extra fee.
  • Customize the Experience. Display an online list of services, fees and scheduling options. Let clients choose the type of service or how the appointment will be conducted (in person, online, over the phone or via Skype). Let clients select their desired service, staff member, and time that works for them based on your team’s up-to-date availability.
  • Streamline Admin Tasks. Reduce no-shows by automating booking confirmations, reminders and follow-ups. Receive automated email and text messages alerting you of appointment booking requests.
  • Stay Up-to-Date. Automatically sync your online calendar with your mobile phone and existing personal calendar – Outlook, Google, iCal and more.
  • Flexible & Scalable. vCita Online Scheduling WordPress Plugin is flexible and customizable as your company grows. As your team expands, you can set advanced scheduling preferences such as inviting clients to book appointments with specific staff members, assign appointments to staff and display a joint-availability team calendar.
  • __Promote Your Services with Email & SMS Campaigns: Easily craft and send actionable email campaigns and SMS marketing. Promote your services, events and classes with beautiful, mobile-friendly campaigns, and easily track their results in real-time.

More of vCita online scheduling plugin exclusive features:

  • Mobile friendly – vCita online scheduler works great on any mobile device and allows your clients to schedule or book time with you – anywhere, anytime!
  • Appointment booking for 1-on-1 appointments.
  • Registration for group events and classes with multiple attendees.
  • A variety of services types to choose from – vCita appointment booking software lets you customize your services options: an appointment at your office or at your client’s address, a phone call, a video call and even an online service.
  • Automate appointment follow ups to make sure clients are engaged with your business, and customize follow-up options per service.
  • Booking form customization – Collect all the information you need right when your clients schedule an appointment. Add any field or question to the scheduling form and store the information within the client card.
  • Time zone adjustments – For global businesses, vCita appointment booking plugin can take care of all time zone differences, helping you and your clients stay in sync.
  • Send automatic reminders – vCita will notify both you and your clients of the upcoming appointment via SMS text messages and emails.
  • Colors customization – vCita online scheduling plugin lets you customize the look-and-feel to suit your brand. Your scheduler can perfectly fit your website’s colors and theme, and you can even add your business’s logo.
  • Track your clients on vCita online scheduling software – Track your clients with Google Analytics, and track conversion for Google Advertising.
  • Staff booking options – Let clients select the staff member they wish to work with, or manually assign a contact request or an appointment to a specific staff member.
  • Automatically accept appointments – You can set vCita online scheduler to automatically accept appointments for you, setting a new standard of quick response times.
  • Manage your clients with vCita – Import your clients, add personal notes, edit client information, and even set follow-up reminders.
  • Perform bulk operations – group clients with common attributes together using tags, and perform bulk operations such as sending a mass message or promotional offer.
  • Great client experience – Clients can easily book appointments and services 247, conveniently reschedule, send a message or securely share a document before and after the meeting.
  • Calendar availability management – Manage your availability and block out times when you are unavailable, so client will book appointments according to your work hours and real-time availability.
  • Quick onboarding – get started by importing your existing clients into vCita online scheduler, and instantly begin managing your clients and conversations.
  • Professional-looking booking page – distinguish yourself from competition with a beautiful, mobile-friendly appointment booking & online scheduling page. Build your booking page easily with a friendly editor, add your texts, images and videos along with scheduling call-to-actions. You can even host your booking page on your own domain.
  • Full customization of texts, images and colors in your appointment booking page, website pop-up widget and buttons.

See how vCita appointment booking & online scheduling works in this live demo

Visit vCita.com to find out more about the
appointment booking & online scheduling and event registration options

Find out more about vCita appointment booking and online scheduling plugin

Screenshots

  • Online Scheduling - Clients can schedule a consultation, an appointment or a service – at their convenience, right on your site.
  • With a list of services, fees and scheduling options, clients can choose the right service at the right time for the right price. Appointments can be conducted at any location, by phone, via Skype or any online meeting.
  • Clients can set and reschedule appointments anytime, from any device.
  • Clients can set and reschedule appointments anytime, from any device.
  • LiveSite Widget - Encourage more visitors and potential clients to take action, and get more appointments in less time.
  • Customize your scheduling widget to perfectly match your website and business need.
  • Customize your business hours and sync with your phone and existing calendar—Outlook, Google, iCal and more.

Installation

Recommended installation for Appointment Booking and Online Scheduling by vCita

  1. Connect to WordPress admin Panel
  2. Click the “Plugins” menu on the left and choose “Add New”.
    Search for “Appointment Booking and Online Scheduling by vCita” and install it.
  3. After the appointment booking plugin installation has finished, click “Activate”.
  4. Click on the new “vCita Online Scheduling” tab that is now available on your left bar.
  5. Insert your email to which new appointment booking requests will be sent, and click “OK”
  6. Insert your first name and last name in the pop-up window and click “Submit” to continue to editing you online booking preferences.

Customize your online booking preferences

  1. Click on “Go to settings”.
  2. Follow the “online scheduling wizard” to set all you scheduling and online booking preferences.
  3. Once done- return to your WordPress admin panel.
  4. Click on” test drive your online scheduling” and see what your clients will see when booking an appointment with you.

Select your online booking widget

  1. You can choose how to add your appointment booking service:
  • Active Engage – A proactive scheduling box. This option is most popular as it encourages visitors to contact you and increases your leads

  • Scheduling Calendar – Add a booking calendar or a service menu directly on your page

  • Contact Form with an appointment scheduling button

  • Sidebar – Show appointment scheduling buttons on the sidebar of every page on your site

  • Links and shortcodes

  1. Select your prefered widget, and click “Edit” to customize it.

For manual installation instructions and additional widgets – look at the FAQ section

FAQ

Installation Instructions

Recommended installation for Appointment Booking and Online Scheduling by vCita

  1. Connect to WordPress admin Panel
  2. Click the “Plugins” menu on the left and choose “Add New”.
    Search for “Appointment Booking and Online Scheduling by vCita” and install it.
  3. After the appointment booking plugin installation has finished, click “Activate”.
  4. Click on the new “vCita Online Scheduling” tab that is now available on your left bar.
  5. Insert your email to which new appointment booking requests will be sent, and click “OK”
  6. Insert your first name and last name in the pop-up window and click “Submit” to continue to editing you online booking preferences.

Customize your online booking preferences

  1. Click on “Go to settings”.
  2. Follow the “online scheduling wizard” to set all you scheduling and online booking preferences.
  3. Once done- return to your WordPress admin panel.
  4. Click on” test drive your online scheduling” and see what your clients will see when booking an appointment with you.

Select your online booking widget

  1. You can choose how to add your appointment booking service:
  • Active Engage – A proactive scheduling box. This option is most popular as it encourages visitors to contact you and increases your leads

  • Scheduling Calendar – Add a booking calendar or a service menu directly on your page

  • Contact Form with an appointment scheduling button

  • Sidebar – Show appointment scheduling buttons on the sidebar of every page on your site

  • Links and shortcodes

  1. Select your prefered widget, and click “Edit” to customize it.

For manual installation instructions and additional widgets – look at the FAQ section

How do I set my availability for appointments, hourly rate and other preferences?

Once you enter your email, you will receive an email from vCita to complete your registration.
You will then have the option to customize your widget, add your photo, set meeting preferences and schedule.
Once you are logged in to vCita, you can always change your settings from the WordPress plugin settings page.

How do I change the size of the widget?

Use the following code sample:
To place widget horizontally – [vCitaMeetingScheduler type=widget height=200]
Width is adjusted to the width of the page or frame the widget is added to.
You may also customize width by adding parameter width=80% or width=150.

To have a widget that only contains buttons (no image or profile text) use the following code:
[vCitaMeetingScheduler type=widget height=110]

NOTE: if you are integrating the widget as a sidebar, you should use the “Text” widget and put use codes above.
Do not use the vCita widget.

I want to create my own widget format (colors, buttons etc)

You can create your own buttons to better match your site colors or style.
All you need is to maintain links for “Send a Message” and “Set a Meeting”.
Those links can be found at your vCita dashboard under “Add To Website

Can I add the proactive contact form (Active Engage) to a specific page?

Visit our support forum to see how to Add Active Engage to specific pages

What types of services can I offer
  • Free or paid services
    • from 5 minutes to a whole day event
    • In-person appointment, online meeting (video, chat and more) and Phone
How and where do I see my booking requests?

Once a clients sends you a booking request using one of vCita’s booking widgets, the new booking request will be added to a “Require your attention” area in your vCita dashboard.
In addition, for any new or updated booking request you will receive an email notification, so you could accept, decline or reschedule from wherever you are.
Once the booking request is approved by you, the appointment will be added to your vCita calendar view, as well as to your existing calendar and your client’s calendar.
A reminder for the upcoming appointment will be sent to both you and your client 15 minutes before the appointment takes place.
Once the appointment time is over, you will receive an email suggesting you to some follow-up options.
You can always see your booking requests in your email (using any device), your calendar and your vCita dashboard.

How to manually add vCita -> I can’t install vCita – how do I manually install vCita plugin ?
  1. Click on the red “Download Version x.x” button on the right side of this page.
  2. After the download has finished, extract the files.
  3. Upload the “meeting-scheduler-by-vcita” folder to your server in “/wp-content/plugins” directory.
  4. Back on the admin panel click the “Plugins” menu on the left.
  5. You should see the “Meeting scheduler by vCita” plugin listed in the available plugins. Click the “Activate” link below the plugin name.
  6. Click “vCita Meeting Scheduler” under the “Plugins” menu.
  7. Enter your e-mail address, first and last name and click “Save Settings”.
  8. Follow instructions sent to you by email from vCita.com to complete configuration.
How do I create a listing of Multiple Contact and booking Widgets for different people on one page?

You can use vCita to create multiple profile widgets on one page.
All you need is the name and email of each user you wish to list.

Simply have multiple lines in the following format:
[vCitaMeetingScheduler type=widget height=200 email=”support@vcita.com” first_name=”Mike” last_name=”Wright”]

Now visitors can send a message or set a meeting with each of the users listed.
Each user will get an email to confirm his email address and upload an image to complete his profile.

Which advanced booking options do I have?
  • Allow online booking based on your on-time availability
    • Reply to booking requests from anywhere – receive booking requests to your email and replay even when you’re on the go.
    • Allow vCIta to auto-accept booking requests when you’re available.
    • Offer clients to suggest up to 3 time-slots when booking an appointment with you.
    • Set your general availability.
    • Select your appointments intervals.
    • Set your minimum booking time.
    • Create an Online Business card where clients and prospects can schedule an appointment with you and get to know your services.
    • Offer Free appointments and services.
    • Invite your clients for an appointment with or without asking for their approval
    • Show your terms of service when booking time with you.
    • Create your customized auto-replay to booking requests
    • Ask your client to provide phone number with any booking request
    • Accept, decline and reschedule booking requests from a calendar view
    • All booking requests are added to your existing calendar
    • Booking is done in 2 simple steps

Have More questions? Need assistance? Visit our Support forum and FAQ

What are vCita Terms and Conditions?

Please visit Terms and Conditions

What is vCita Privacy Policy?

Please visit Privacy Policy

Reviews

Branding

I thought the app was good and well thought out. But deployed, CVita had their brand everywhere. My site looked more like a cVita site then a marketing agency. So I walked away…

Vcita Rocks

I Love Vcita!

I was great when I was just getting my business up running, and now that I have added two people to my support staff I love how the system is expanding with us.
Plus the new campaign options are great!

Thanks
LaMeel

Great Tool, But Too Expensive!

I have been using vCita since Dec. 2016 and at first, I didn’t like it and almost canceled the subscription. It was expensive and I wasn’t sure if my business was going to pick up.
But I found out that I was able to just use the online scheduler which is $17.50/month, which was all I used anyways.
The only other thing I don’t like is the APP, it’s slow and stops working in the middle of doing things, like canceling an appointment.

Good plugin to increase sales

The free version didn’t quite satisfy my needs because it was just a way of selling the paying vesion. You only had a couple of test appointments and the number was far from satisfying to decide whether vcita was a good plugin or not.
But I decided to go ahead with it anyway and am I happy I did! Having a plugin on your website that allows people to book an appointment without having to make a phonecall or send an email has generated a lot more first appointments and thus sales!

Good plugin with plenty options

I work with people from all over the world and I was looking for a good schedule plugin
to save me the time of finding the correct time difference, book the sessions and handle the payment.
Vcita solved it for me.

The support team is great with fast response time and willingness to receive feedback.

keep the good work.

Indispensible

Ive been a user about 15 months now, and started with this free plugin. I upgraded for the additional features, and now cant imagine keepimg my sanity without it. 175 people routinely schedule appointments from my site, which then syncs with my Google calendar. I love it.

Read all 89 reviews

Contributors & Developers

“Appointment Booking and Online Scheduling Plugin by vCita” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

Appointment Booking and online Scheduling by vCita Version 3.14.1

  • Compatibility with WordPress 4.8

Appointment Booking and online Scheduling by vCita Version 3.14

  • New module – promote services and events via email & SMS campaigns
  • Enhanced export options, export by staff and service
  • Automatic follow-ups
  • Timezone tables update
  • Mobile app performance improvements
  • Option to not accept new bookings from clients marked as spam
  • Clone service options

Appointment Booking and online Scheduling by vCita Version 3.13.4

  • New – add categories and images to the online service menu
  • New – add notes and tags to clients and meetings
  • New payment options, including record offline payments
  • Enhanced reminders, confirmations and follow-ups
  • New 3rd party integrations

Appointment Booking and online Scheduling by vCita Version 3.13.3

  • Compatibility with WordPress 4.7
  • New – Require payment during scheduling

Appointment Booking and online Scheduling by vCita Version 3.13.2

  • New tracking and filtering options
  • Improvements to staff view of the calendar
  • Added the option to promote specific service on the LiveSite widget

Appointment Booking and online Scheduling by vCita Version 3.13.1

  • Compatibility with WordPress 4.6

Appointment Booking and online Scheduling by vCita Version 3.13.0

  • Fixed some minor bugs

Appointment Booking and online Scheduling by vCita Version 3.12.0

  • Compatibility with WordPress 4.5

Appointment Booking and online Scheduling by vCita Version 3.11.0

  • Events and classes registration option
  • Improved design for event registration page

Appointment Booking and online Scheduling by vCita Version 3.10.0

  • New Mobile app for iPhone & Android
  • Compatibility with WordPress 4.4

Appointment Booking and online Scheduling by vCita Version 3.9.0

  • New! Scheduling form customization per service
  • Some improvements with the calendar
  • Compatibility with WordPress 4.3

Appointment Booking and online Scheduling by vCita Version 3.8.0

  • Compatibility with WordPress 4.2
  • New! SMS reminders to clients

Appointment Booking and online Scheduling by vCita Version 3.7.0

  • New – collect online payments using Stripe.
  • Customize and better control the automatic email notifications sent to your clients and your business.
  • Set Future Booking Cut-Off Date
  • More Layouts for the LiveSite Widget

Appointment Booking and online Scheduling by vCita Version 3.6.0

  • New “Future booking” setting which lets you set Maximum time for advance bookings, to prevent appointments from being scheduled to far in advance
  • New design for the email notifications sent from vCita to you & your clients
  • More customization for the emails including branding colors and logo
  • New! Email signature option was added

Appointment Booking and online Scheduling by vCita Version 3.5.0

  • Compatibility with WordPress 4.1
  • Added more flexibility with availability settings
  • Enabled different availability per service.
  • Added the option to set preparation time per service.

Appointment Booking and online Scheduling by vCita Version 3.4.0

  • Compatibility with 4.0
  • Screenshots update
  • LiveSite Widget
  • Improved contact management options

Appointment Booking and online Scheduling by vCita Version 3.3.2

  • Adjustments to WordPress version 3.9
  • Improved scheduling for multiple team members, including option to assign a contact to specific staff member
  • Improved mobile view on the scheduling process

Appointment Booking and online Scheduling by vCita Version 3.3

  • New widget option – Scheduling Calendar

Appointment Booking and online Scheduling by vCita Version 3.2

  • Adjustments to WordPress “Parker” version 3.8
  • Scheduling for multiple team members
  • Scheduling and contact custom fields

Appointment Booking and online Scheduling by vCita Version 3.1

  • Direct link to profile settings and scheduling settings
  • Demo of your scheduling experience
  • Changed plugin name
  • Improvements to meeting invitations option
  • Improved scheduling settings screen
  • Improved client-details view.

Appointment Booking and online Scheduling by vCita Version 3.0

  • A new plugin management screen
  • All widgets editing can now be done directly from WordPress
  • Fix to Contact Sidebar disconnection issue
  • New color themes options
  • More scheduling and appointment booking options
  • New booking options to the services menu – Online service
  • New scheduling wizard to set all scheduling and booking preferences
  • Improvement to client view of online booking requests

Appointment Booking and online Scheduling by vCita Version Version 2.1.0 (7 Aug 2012)

  • Embed code is now dynamically created

Appointment Booking and online Scheduling by vCita Version Version 2.0.0 (8 May 2012)

  • Settings page now directs to vCita site for much more customization options
  • Redesign of the settings page to be simpler and contain more relevant information
  • Changed to use the new API
  • Fixed all warnings for referencing undefined array indices
  • Updated FAQs

Appointment Booking and online Scheduling by vCita Version Version 1.0.0 (12 Feb 2012)

  • Initial Version