Title: Luxivo Live Chat
Author: luxivo
Published: <strong>October 28, 2026</strong>
Last modified: October 28, 2026

---

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# Luxivo Live Chat

 By [luxivo](https://profiles.wordpress.org/luxivo/)

[Download](https://downloads.wordpress.org/plugin/luxivo-live-chat.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/luxivo-live-chat/#description)
 * [Reviews](https://wordpress.org/plugins/luxivo-live-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/luxivo-live-chat/#installation)
 * [Development](https://wordpress.org/plugins/luxivo-live-chat/#developers)

 [Support](https://wordpress.org/support/plugin/luxivo-live-chat/)

## Description

[Luxivo](https://luxivo.app) puts a chat on every page of your site. Answer live
from a shared inbox, or let the AI agent answer the easy questions from your help
center. When a visitor closes the tab before you reply, your answer goes to their
e-mail, and their reply comes back into the same chat.

**Set up in a minute**

 1. Install and activate the plugin.
 2. Go to Settings  Luxivo and click **Connect with Luxivo**.
 3. Sign in (or start a free trial), pick the chat for this site. Done: no code to 
    paste.

**What you get**

 * A chat button on every page, in your colors, light or dark to match your theme.
 * Replies by e-mail when the visitor has left, back into the same conversation.
 * An AI agent that answers from your help center and hands over to your team when
   it isn’t sure.
 * Proactive messages on chosen pages (“Questions about sizes?”), with six ready-
   made templates.
 * Live visitors: see who’s on your site and on which page, and start the chat yourself.
 * Logged-in users are recognized: your team sees their name and e-mail.
 * Speaks English, Polish, German, Spanish and French, following your site’s language(
   works with WPML and Polylang).

**WooCommerce**

With WooCommerce active, your team sees the visitor’s cart (items with photos, and
the total) and, for logged-in customers, their last five orders with links to each
order in your admin. It is never written into your pages, so page caches can’t mix
visitors up.

**Light on your site**

The chat script loads asynchronously, in the footer, and the chat lives in its own
iframe: it can’t slow down or restyle your theme.

### External services

This plugin connects your site to Luxivo (https://luxivo.app), the live chat service
it adds to your site. A Luxivo account is required (14-day free trial, then a paid
plan).

 * On every front-end page, visitors’ browsers load the chat from https://luxivo.
   app/widget.js. The chat sends the messages visitors write, the page they are 
   on and their browser language to Luxivo, so your team can answer them.
 * If “Logged-in users” is on, the name and e-mail of the logged-in WordPress user
   are sent to Luxivo when they use your site.
 * If WooCommerce is active and its option is on, the visitor’s cart (product names,
   quantities, prices, and links to the products and their images) and, for logged-
   in customers, their last five orders (number, status, total, date and an admin
   link) are sent to Luxivo.
 * Settings  Luxivo  Connect opens https://luxivo.app/app/connect in your browser.
   Luxivo sends back only your widget’s public key.

Luxivo [Terms of Service](https://luxivo.app/terms) and [Privacy Policy](https://luxivo.app/privacy).

## Screenshots

[⌊The chat on your site, with a proactive message from your team.⌉⌊The chat on your
site, with a proactive message from your team.⌉[

The chat on your site, with a proactive message from your team.

[⌊The shared inbox, with the visitor's WooCommerce cart and orders.⌉⌊The shared 
inbox, with the visitor's WooCommerce cart and orders.⌉[

The shared inbox, with the visitor’s WooCommerce cart and orders.

[⌊Settings → Luxivo: connect in one click.⌉⌊Settings → Luxivo: connect in one click
.⌉[

Settings  Luxivo: connect in one click.

[⌊Live visitors on your site.⌉⌊Live visitors on your site.⌉[

Live visitors on your site.

## Installation

 1. Install from Plugins  Add New (search for “Luxivo”), or upload the zip and activate
    it.
 2. Settings  Luxivo  **Connect with Luxivo**.

You can also paste a widget key from Luxivo  Chat  your brand  Install.

## FAQ

### Do I need a Luxivo account?

Yes. Connect creates one if you don’t have it yet. Every account starts with a 14-
day free trial, no card needed.

### Will it slow down my site?

No. The script loads asynchronously in the footer and the chat runs in its own iframe.

### Where do I change the colors, texts and office hours?

In your Luxivo dashboard, under Chat. Changes show up on your site on the next page
load, no plugin update needed.

### Can I hide the chat on some pages?

Yes: in Luxivo, Chat  your brand  Behavior  Hide on pages (for example /checkout
or /my-account/*). Developers can also use the `luxivo_enabled` filter.

### Does it work with caching plugins?

Yes. Nothing visitor-specific is written into your pages. The WooCommerce cart is
fetched separately, uncached.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Luxivo Live Chat” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ luxivo ](https://profiles.wordpress.org/luxivo/)

[Translate “Luxivo Live Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/luxivo-live-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/luxivo-live-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/luxivo-live-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/luxivo-live-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/luxivo-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Links and help text point to the Chat section of the Luxivo dashboard.

#### 1.0.0

 * First release: connect with Luxivo, chat on every page, logged-in users, WooCommerce
   cart and orders.

## Meta

 *  Version **1.0.1**
 *  Last updated **17 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[chat](https://wordpress.org/plugins/tags/chat/)
   [customer support](https://wordpress.org/plugins/tags/customer-support/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/luxivo-live-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/luxivo-live-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/luxivo-live-chat/reviews/)

## Contributors

 *   [ luxivo ](https://profiles.wordpress.org/luxivo/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/luxivo-live-chat/)