Title: Loalia — Customer Reviews with Photos &amp; Videos for WooCommerce
Author: loaliaes
Published: <strong>October 6, 2026</strong>
Last modified: October 6, 2026

---

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# Loalia — Customer Reviews with Photos & Videos for WooCommerce

 By [loaliaes](https://profiles.wordpress.org/loaliaes/)

[Download](https://downloads.wordpress.org/plugin/loalia-reviews.3.6.4.zip)

 * [Details](https://wordpress.org/plugins/loalia-reviews/#description)
 * [Reviews](https://wordpress.org/plugins/loalia-reviews/#reviews)
 *  [Installation](https://wordpress.org/plugins/loalia-reviews/#installation)
 * [Development](https://wordpress.org/plugins/loalia-reviews/#developers)

 [Support](https://wordpress.org/support/plugin/loalia-reviews/)

## Description

Loalia collects your customers’ reviews and shows them on your site in five different
layouts: card grid, carousel, review wall, rating badge and featured quote.

**What makes it different: your reviews are written INSIDE your page.**

Almost every plugin that brings in reviews from an external source drops them into
a separate frame (an iframe). To Google, that frame is a different page: it does
not count as your content. This plugin requests the reviews from Loalia on your 
own server and writes them into your page’s HTML, with their structured data alongside.
Google sees them, and your site loads faster because there is no frame to open.

#### What it does

 * **Five widget layouts**, all using the design you pick from your Loalia dashboard.
 * **Block editor block**, with a live preview of your real reviews while you build
   the page.
 * **Elementor widget**, to drag wherever you want.
 * **Shortcodes** for Divi, WPBakery, Bricks or any page builder, and a **classic
   widget** for sidebars.
 * **WooCommerce**: reviews below each product page and the average rating with 
   stars next to the title, with product structured data.
 * **“Leave a review” button**, with four possible positions.
 * **Automatic requests after each WooCommerce order**: a few days after a purchase
   the request email goes out, with the product already linked and a test mode included.
   On a connected site Loalia sends it; otherwise your own WordPress does.
 * **Seven languages on your site**: the widget labels (button, “verified”, dates,
   totals) appear automatically in English, Spanish, French, German, Portuguese,
   Italian or Dutch, following your site’s language. Reviews are never translated.
 * **The look from your Loalia dashboard, actually applied**: card shape, colors,
   background, typography, border and button.
 * **Photos, videos, verified purchase and business replies.**
 * **Incentivized-review notice** (EU Omnibus Directive).

#### You need a Loalia account

This plugin shows the reviews you already have on [Loalia](https://loalia.es). There
is a free plan, and you can create your account during the connection step, without
leaving the setup. Press “Connect with Loalia” and you are done; if you prefer, 
you can instead paste the public token you find in your dashboard.

Reviews, moderation and emails are managed from the Loalia dashboard, so they apply
the same way to this site and to any store you run elsewhere. Your QR code design(
colors, center image and tagline) is saved on this site.

### External services

This plugin is the WordPress side of **Loalia** (https://loalia.es), where your 
reviews live. It needs a Loalia account (free plan). Nothing is sent until you paste
your public token or connect your site.

 * **Showing your reviews.** The plugin fetches them from loalia.es every fifteen
   minutes and caches them. Each call sends your public token, the product id and
   display mode on product pages, and your site address in the user agent. The review
   button opens your form on loalia.es.
 * **Photos, videos, avatars.** Review media and profile pictures are served from
   loalia.es and loaded by each visitor’s browser (in the admin too, with your logo
   and email images), so their IP and user agent reach loalia.es. The images and
   videos you save in Studio › My creations are also loaded by your browser straight
   from loalia.es, through a private link that expires after a few hours.
 * **Connecting your site (optional).** “Connect with Loalia” sends your browser
   to loalia.es with your site address and name, platform, dashboard language and
   return URL, where you sign in. Loalia returns a one-time voucher that your server
   exchanges for a connection key, used server to server.
 * **What a connected site sends.** On connect and daily: your site name, the plugin
   version, your WooCommerce products (id, SKU, name, thumbnail, status; up to 500),
   your coupons (code, description, amount, status, expiry; up to 300) and three
   admin URLs; every fifteen minutes it also reads your Console choices. One-time
   coupons (off by default) are created in WooCommerce and their codes sent.
 * **Your customers’ order data.** Only with automatic review requests on: when 
   a WooCommerce order is completed, its id, number and date, the customer’s first
   name, email, products bought and your store language are sent. With requests 
   off no customer data leaves your site; unconnected, your own WordPress sends 
   that email.
 * **The Loalia tabs.** They are pages of this plugin: nothing from loalia.es is
   embedded. Your server, not your browser, calls the Loalia API with a console 
   session, only while you have the tab open or press a button; your browser only
   loads from loalia.es the images and videos listed above. What travels: review
   id, action, reply and product (Console); style settings (Design); template texts,
   test sends and the header image you upload (Emails); the CSV file, the screenshot
   or the address of the page of your own site you choose (Import); widget format
   and title (Widgets); generated text or images (Studio); discounts, the prize 
   wheel, the video script and automatic-request settings (Collect); your business
   name and logo (Your business); your plan.
 * **Card payments.** The pay button opens Stripe’s checkout on loalia.es; no card
   data touches WordPress.

Terms: https://loalia.es/terminos.html – Privacy: https://loalia.es/privacidad.html

## Screenshots

[⌊The average rating with stars next to a WooCommerce product title⌉⌊The average
rating with stars next to a WooCommerce product title⌉[

The average rating with stars next to a WooCommerce product title

[⌊Where they show: place your reviews with one click⌉⌊Where they show: place your
reviews with one click⌉[

Where they show: place your reviews with one click

[⌊Your site at a glance, with a live preview of your reviews⌉⌊Your site at a glance,
with a live preview of your reviews⌉[

Your site at a glance, with a live preview of your reviews

[⌊The Loalia Console tab: approve incoming reviews without leaving WordPress⌉⌊The
Loalia Console tab: approve incoming reviews without leaving WordPress⌉[

The Loalia Console tab: approve incoming reviews without leaving WordPress

[⌊WordPress settings: the layout, the button and WooCommerce⌉⌊WordPress settings:
the layout, the button and WooCommerce⌉[

WordPress settings: the layout, the button and WooCommerce

## Blocks

This plugin provides 1 block.

 *   titulo

## Installation

 1. Upload the `loalia-reviews` folder to `/wp-content/plugins/`, or install the zip
    from Plugins  Add New  Upload Plugin.
 2. Activate it.
 3. Open the **Loalia** menu and press **Connect with Loalia**. You will sign in to
    your Loalia account on loalia.es, or create a free one right there, and you will
    come back connected.
 4. Choose where you want your reviews to appear, in the “Where they show” tab.

If you prefer not to connect the site, you can just paste your public token in the
plugin Settings (you will find it in your Loalia dashboard, under Widgets): the 
reviews will show, without the console.

## FAQ

### Is it free? What are Loalia’s plans?

The plugin is free and nothing in it is locked: everything it does on your site 
works the same with any account (the five layouts, the widget’s colors and shape,
the QR code, the prize wheel and the data for Google).

Loalia, the service where your reviews are stored, has a free plan and two paid 
plans. On the free plan, all your reviews are published during the first month and
10 are published after that; you can keep collecting and none are deleted. The paid
plans add things done by the service, not by the plugin: publishing all your reviews
with no limit, designing the emails Loalia sends for you, AI-written phrases, email
support and, on the Agency plan, managing several clients from one account. Pricing:
https://loalia.es/precios.html

### Does it slow my site down?

No. Reviews are requested from Loalia once every fifteen minutes (you can change
that) and stored on your own site, so other visits do not go out to the internet
to fetch them.

### What if Loalia does not respond?

The last reviews that were stored are shown, for up to a week. Your site is never
left with an empty gap because of it.

### Will my stars show in Google?

On WooCommerce product pages Google gets the product’s rating. Showing the stars
is Google’s decision and takes weeks; no one can guarantee it. On other pages Google
does not show stars for a business’s own reviews.

### Does it work without WooCommerce?

Yes. WooCommerce only adds the reviews on product pages. Everything else works on
any WordPress site.

### Is the token a password?

No. It only identifies your public reviews — the same ones already shown in your
widget. It gives no access to your account.

### What third-party code does the plugin bundle?

Third-party code and fonts bundled with the plugin, all GPL-compatible, each with
its full licence beside it: QR Code Generator for JavaScript by Kazuhiko Arase, 
MIT licence (assets/lib/qrcode.js); and the Familjen Grotesk, Manrope, Playfair 
Display, Poppins and Roboto typefaces, SIL Open Font License 1.1 (assets/fuentes/).

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Loalia — Customer Reviews with Photos & Videos for WooCommerce” is open source 
software. The following people have contributed to this plugin.

Contributors

 *   [ loaliaes ](https://profiles.wordpress.org/loaliaes/)

[Translate “Loalia — Customer Reviews with Photos & Videos for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/loalia-reviews)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/loalia-reviews/), check
out the [SVN repository](https://plugins.svn.wordpress.org/loalia-reviews/), or 
subscribe to the [development log](https://plugins.trac.wordpress.org/log/loalia-reviews/)
by [RSS](https://plugins.trac.wordpress.org/log/loalia-reviews/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 3.6.4

 * **Nothing is locked.** Everything the plugin does on your site works the same
   with any account: the five layouts, the whole Design tab and your QR code design,
   now saved on this site.
 * **Reviews are always written into your page.** The old “separate frame” mode 
   and the floating pop-up were removed: the plugin no longer loads any script from
   loalia.es on your site.
 * **Import** now has three sources: your own site (with AI), a CSV file and a screenshot.“
   Your site” only accepts addresses on this same site. Reviews without stars get
   the ones you choose.
 * Store reviews shown on a product say so (“about the store”).
 * Fixed: the floating review button and [loalia_boton] on connected sites; a false
   error when saving a screenshot review. Sizes and colours count as their product.
 * Removed: Design’s “mark after-order reviews” tool and the code for non-WordPress
   sites (now in your Loalia dashboard). CSV import asks you to confirm the reviews
   are real.
 * Under the hood: stricter permission checks and escaping, QR library 2.0.4.

## Meta

 *  Version **3.6.4**
 *  Last updated **1 day ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [ratings](https://wordpress.org/plugins/tags/ratings/)[reviews](https://wordpress.org/plugins/tags/reviews/)
   [star rating](https://wordpress.org/plugins/tags/star-rating/)[testimonials](https://wordpress.org/plugins/tags/testimonials/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/loalia-reviews/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/loalia-reviews/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/loalia-reviews/reviews/)

## Contributors

 *   [ loaliaes ](https://profiles.wordpress.org/loaliaes/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/loalia-reviews/)