Here's some scheduled features to be added:
- SMS alert when new contact registers
- Phone field
- DB bloat
- change subscriber name and email
- sound in chrome
- initial chat notice go to multiple email addresses
- I resolved this by changing port to ssl. Thanks.
- Initial message from agent.
- Mark agents as busy
- Constant bell in the admin
- Detect which agents are online automatically
- Don't require email address before starting a conversation.
- Button for visitors to "Introduce Yourself"
- Automatic first message from agent
- Have a peek at audio files playing for new messages, new visitors, etc. (esp cross-browser)
- alert to repeat (say once every 10-20 seconds) until a reply is sent
- Store Offline Mode form submissions