Slack Chat

Description

Live Chat is a live chat plugin that allows you to chat with visitors from your desktop or mobile phone. Your team can also chat with visitors right from your Slack account. Be there the moment your audience needs you so you can delight customers and sell more.

Agents can live chat directly in their browsers and are notified via desktop, mobile push, and email notifications on each new live chat request.

Social Intents offers a Free Premium Trial. Combine this plugin with our List Builder, Social Offers, and Feedback plugins to power sales and improve service!

Questions about our live chat plugin? Contact us at www.socialintents.com. We’d love to hear from you.

Features

  • 30 second setup
  • Fully functional live chat plugin
  • Agent chat console
  • Native Slack Integration
  • Unlimited Slack Team members
  • Configurable Pre-Sales form
  • Custom Colors to match your website
  • Online and Offline Forms
  • No additional software
  • Mobile Push Notifications
  • Customize default text
  • Email and Desktop push notifications
  • Proactive chat triggers
  • Multi-Language support
  • Customize text and colors
  • Unlimited live chat agents on ALL PLANS
  • Unlimited monthly chat sessions
  • Custom Schedule with online and offline live chat hours
  • Custom logos and branding
  • Chat History, Missed Chats, and Offline Messages
  • Custom CSS styles
  • Leverage your entire team to answer live chats
  • Remove co-branding
  • Awesome support

To learn more about Live Chat by Social Intents visit us at socialintents.com.

Screenshots

  • Live Chat Support Settings
  • Example Live Chat In Progress
  • Slack Chat Page
  • Social Intents Overview

Installation

  1. Once plugin is activated, register for a free trial
  2. Edit Widget Settings
  3. Login to your new account to test the Agent Chat Panel

FAQ

Installation Instructions
  1. Once plugin is activated, register for a free trial
  2. Edit Widget Settings
  3. Login to your new account to test the Agent Chat Panel
Do I need a Social Intents account for my live chat widget

Yes, you do. You can sign up for a free trial at socialintents.com.

Do I have to install software on my server to get this working?

No, Live Chat Support by Social Intents is a service. Simply sign up for the service, grab your widget key, and save it in your plugin.

Reviews

NOT WORKING AT ALL!

Hi, Slack integration doesn’t work, they try to scam you in to a subscription. Only notification that works from them is via email.

Not Free

They make you go through all the process of installing it, going to their site and signing up until they tell you it’s actually a paid monthly plan (14 day trial). Deceptive.

PHP Errors When Installed

I receive errors as follows using this plugin on an otherwise healthy WordPress installation.

Warning: Cannot modify header information – headers already sent by (output started at {redacted}/wp-content/plugins/live-chat-support-by-social-intents/live-chat-support-by-socialintents.php:284) in {redacted}/wp-admin/post.php on line 242

Warning: Cannot modify header information – headers already sent by (output started at {redacted}/wp-content/plugins/live-chat-support-by-social-intents/live-chat-support-by-socialintents.php:284) in {redacted}/wp-includes/pluggable.php on line 1207

Read all 8 reviews

Contributors & Developers

“Slack Chat” is open source software. The following people have contributed to this plugin.

Translate “Slack Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.2.15

  • Upgraded script support for hovering icon

1.1.30

  • Support for version 4.6

1.1.20

  • Support for Slack integration

1.1.17

  • Support for 4.4.1

1.1.13

  • Fix for undefined variable errrors

1.1.7

  • Advanced settings added