Title: Kvickdesk
Author: bohlintech
Published: <strong>September 11, 2026</strong>
Last modified: September 11, 2026

---

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# Kvickdesk

 By [bohlintech](https://profiles.wordpress.org/bohlintech/)

[Download](https://downloads.wordpress.org/plugin/kvickdesk.2.2.1.zip)

 * [Details](https://wordpress.org/plugins/kvickdesk/#description)
 * [Reviews](https://wordpress.org/plugins/kvickdesk/#reviews)
 *  [Installation](https://wordpress.org/plugins/kvickdesk/#installation)
 * [Development](https://wordpress.org/plugins/kvickdesk/#developers)

 [Support](https://wordpress.org/support/plugin/kvickdesk/)

## Description

**Kvickdesk** connects your WordPress site to [Kvickdesk](https://kvickdesk.se) –
a Swedish helpdesk/ticketing service for service and repair businesses. Your customers
report their issue directly on your site, and you receive the ticket neatly structured
in your Kvickdesk portal, with AI-assisted initial assessment, a troubleshooting
plan, time tracking and service reports.

The plugin and the service are currently in Swedish, aimed at Swedish businesses.

**What you get:**

 * **Floating support button** on every page – configurable text, color and position(
   right/left)
 * **Gutenberg block “Kvickdesk-knapp”** – place the button exactly where you want
   it, with full WordPress design controls (color, typography, padding, border, 
   shadow)
 * **Shortcode** `[kvickdesk]` for classic editors and widgets – e.g. `[kvickdesk
   text="Report an issue"]`
 * **Automatic brand color** – the button picks up your brand color from your Kvickdesk
   profile, or set a custom one
 * **Isolated design** – the form opens in a protected modal (Shadow DOM + iframe)
   that neither affects nor is affected by your theme

The form and the ticket workflow are powered by the Kvickdesk platform. A Kvickdesk
account is required (14-day free trial, then a subscription).

### External services

This plugin is a client for **Kvickdesk**, a SaaS helpdesk service operated by BohlinTech,
a registered Swedish sole proprietorship (enskild firma). The plugin requires a 
Kvickdesk account to be useful.

 * The plugin loads the widget script from `app.kvickdesk.se` (our own domain) on
   the public pages of your site, but only after you have entered your company ID
   on the settings page. The script request itself only exposes standard technical
   data (such as the visitor’s IP address) to our servers, like any script load.
 * When a visitor opens the support form and submits a ticket, the data the visitor
   entered (name, email, optional phone number, and the problem description) is 
   sent to Kvickdesk’s EU-hosted backend, in order to create the support ticket 
   for the business the site belongs to.
 * No data is sent before the visitor actively submits the form. The plugin does
   not track visitors and sets no cookies.

Service links: [Terms of service](https://kvickdesk.se/villkor) · [Privacy policy](https://kvickdesk.se/integritet)

## Blocks

This plugin provides 1 block.

 *   Kvickdesk-knapp

## Installation

 1. Install and activate the plugin.
 2. Go to **Settings  Kvickdesk**.
 3. Enter your **Company ID** (your slug, e.g. `yourcompany` – found in the Kvickdesk
    portal under Integrations) and save.
 4. Done! The floating button is shown on all pages. If you prefer to place the button
    yourself, use the **Kvickdesk-knapp** block or the `[kvickdesk]` shortcode.

Don’t have a Kvickdesk account? Sign up at [kvickdesk.se](https://kvickdesk.se) –
14-day free trial.

## FAQ

### Do I need a Kvickdesk account?

Yes. The plugin is a connector for the Kvickdesk service. You register your business
at kvickdesk.se (a 14-day trial is included).

### Can I disable the floating button and only use the block/shortcode?

Yes. Untick “Show the button” under Settings  Kvickdesk. The block and the shortcode
work independently of the floating button.

### Can the button match my brand?

Yes, in two ways: it automatically picks up your brand color from Kvickdesk, or 
you choose a custom color in the settings. The Gutenberg block additionally has 
the full WordPress design controls (color, typography, padding, border, shadow).

### Does the plugin affect my site’s design or performance?

No. The widget loads as a small script in the footer and renders inside an isolated
Shadow DOM. The form opens in an iframe only when the visitor clicks the button.

### Where do the tickets end up?

In your Kvickdesk portal (app.kvickdesk.se), where you manage tickets, time, materials
and service reports. The customer receives automatic email confirmations and a personal
ticket page.

### Is the plugin available in English?

The settings page and the customer-facing form are currently in Swedish, as the 
service targets Swedish businesses. Translations may be added via translate.wordpress.
org.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Kvickdesk” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ bohlintech ](https://profiles.wordpress.org/bohlintech/)

[Translate “Kvickdesk” into your language.](https://translate.wordpress.org/projects/wp-plugins/kvickdesk)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/kvickdesk/), check 
out the [SVN repository](https://plugins.svn.wordpress.org/kvickdesk/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/kvickdesk/) by [RSS](https://plugins.trac.wordpress.org/log/kvickdesk/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 2.2.1

 * readme and plugin headers translated to English for the WordPress.org directory
 * Documented the external Kvickdesk service, with links to terms of service and
   privacy policy

#### 2.2.0

 * Widget script is now loaded through the WordPress script API (wp_enqueue_script)
 * Prepared for the WordPress.org directory (readme, license URI, version requirements)

#### 2.1.0

 * The Gutenberg block gained the full WordPress design controls: color, gradient,
   typography, padding, margin, border and shadow

#### 2.0.0

 * Full settings page: button text, position (right/left), color (automatic brand
   color or custom)
 * Gutenberg block “Kvickdesk-knapp” (server-rendered)
 * Shortcode [kvickdesk] with text and class attributes

#### 1.0.0

 * First version: floating support button connected to Kvickdesk via company ID

## Meta

 *  Version **2.2.1**
 *  Last updated **2 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.1**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [customer support](https://wordpress.org/plugins/tags/customer-support/)[helpdesk](https://wordpress.org/plugins/tags/helpdesk/)
   [service desk](https://wordpress.org/plugins/tags/service-desk/)[support](https://wordpress.org/plugins/tags/support/)
   [ticketing](https://wordpress.org/plugins/tags/ticketing/)
 *  [Advanced View](https://wordpress.org/plugins/kvickdesk/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/kvickdesk/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/kvickdesk/reviews/)

## Contributors

 *   [ bohlintech ](https://profiles.wordpress.org/bohlintech/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/kvickdesk/)