Title: Kanasta – Chat Orders for WooCommerce
Author: unandre
Published: <strong>November 7, 2026</strong>
Last modified: November 8, 2026

---

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# Kanasta – Chat Orders for WooCommerce

 By [unandre](https://profiles.wordpress.org/unandre/)

[Download](https://downloads.wordpress.org/plugin/kanasta.1.2.0.zip)

 * [Details](https://wordpress.org/plugins/kanasta/#description)
 * [Reviews](https://wordpress.org/plugins/kanasta/#reviews)
 *  [Installation](https://wordpress.org/plugins/kanasta/#installation)
 * [Development](https://wordpress.org/plugins/kanasta/#developers)

 [Support](https://wordpress.org/support/plugin/kanasta/)

## Description

In many countries people prefer to buy through WhatsApp. Kanasta lets them do it**
without losing your WooCommerce order management**: the order is created in WooCommerce(
stock, statuses, emails, reports) and the customer lands in WhatsApp with every 
detail already written.

#### What you get for free

 * **“Order via WhatsApp” checkout method** – the order is created in WooCommerce
   and the customer is sent to WhatsApp with the products, totals, shipping, name,
   phone, address and notes.
 * **Works with the new block checkout and the classic checkout.**
 * **WhatsApp button on product pages** – sends the product, chosen options (variations)
   and quantity.
 * **WhatsApp button on the cart page** – sends the whole cart.
 * **Floating WhatsApp chat button** on every page – visitors ask you anything and
   the message includes the page they were on.
 * **Editable messages** with tags like `{order_number}`, `{items}`, `{total}`, `{
   customer_name}`, `{shipping_address}`. Empty lines are removed automatically.
 * **Order received page and email** include a “Send my order via WhatsApp” button,
   and WhatsApp can open automatically.
 * Choose the order status: on hold (reserves stock), pending payment or processing.
 * Translated to Spanish and Portuguese.
 * HPOS compatible.

#### Kanasta Pro

 * **Sales team**: several WhatsApp numbers with automatic rotation (in turns or
   random). Each order keeps its agent.
 * **Business hours**: show a “we are closed” notice with the next opening time,
   or hide the WhatsApp options while closed.
 * **Messages to customers in one click** from the order screen: order confirmed,
   payment reminder, on its way, ready for pickup.

#### Trademarks

WhatsApp is a trademark of WhatsApp LLC and WooCommerce is a trademark of Automattic
Inc. Kanasta is an independent plugin and is not affiliated with, endorsed or sponsored
by either of them.

## Screenshots

[⌊WhatsApp button on the product page: sends the chosen options and quantity.⌉⌊WhatsApp
button on the product page: sends the chosen options and quantity.⌉[

WhatsApp button on the product page: sends the chosen options and quantity.

[⌊"Order via WhatsApp" in the block checkout.⌉⌊"Order via WhatsApp" in the block
checkout.⌉[

“Order via WhatsApp” in the block checkout.

[⌊Settings screen: number, messages and buttons.⌉⌊Settings screen: number, messages
and buttons.⌉[

Settings screen: number, messages and buttons.

[⌊WhatsApp button on the cart page: sends the whole cart.⌉⌊WhatsApp button on the
cart page: sends the whole cart.⌉[

WhatsApp button on the cart page: sends the whole cart.

## Installation

 1. Install and activate WooCommerce and Kanasta.
 2. Go to **WooCommerce  Kanasta** and enter your WhatsApp number with the country 
    code (for example 595981123456).
 3. Check **WooCommerce  Settings  Payments** to rename or reorder the “Order via WhatsApp”
    method.

## FAQ

### Does it need the WhatsApp Business API?

No. Kanasta uses WhatsApp links (wa.me), so it works with regular WhatsApp and WhatsApp
Business. There is nothing to connect or pay to Meta.

### Is the order really created in WooCommerce?

Yes. With “Order via WhatsApp” the order is created like with any payment method,
so stock, emails, statuses and reports work as usual. The payment and delivery are
agreed in the chat; mark the order as processing or completed when it is paid.

### Does it work with the block-based checkout?

Yes, with both the Checkout block and the classic `[woocommerce_checkout]` shortcode,
and with the Cart block and the classic cart.

### What if the customer does not send the message?

The order is kept “on hold” (or the status you choose), and the order received page
and the order email still show the WhatsApp button.

### Can I change the messages?

Yes, in WooCommerce  Kanasta. Use _asterisks_ for bold text in WhatsApp.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Kanasta – Chat Orders for WooCommerce” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ unandre ](https://profiles.wordpress.org/unandre/)

[Translate “Kanasta – Chat Orders for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/kanasta)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/kanasta/), check out
the [SVN repository](https://plugins.svn.wordpress.org/kanasta/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/kanasta/) by [RSS](https://plugins.trac.wordpress.org/log/kanasta/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.2.0

 * First public release.

## Meta

 *  Version **1.2.0**
 *  Last updated **20 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.5 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [chat](https://wordpress.org/plugins/tags/chat/)[checkout](https://wordpress.org/plugins/tags/checkout/)
   [order](https://wordpress.org/plugins/tags/order/)[whatsapp](https://wordpress.org/plugins/tags/whatsapp/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/kanasta/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/kanasta/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/kanasta/reviews/)

## Contributors

 *   [ unandre ](https://profiles.wordpress.org/unandre/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/kanasta/)