Title: Intrawebix CRM
Author: Intrawebix CRM
Published: <strong>October 26, 2026</strong>
Last modified: October 26, 2026

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# Intrawebix CRM

 By [Intrawebix CRM](https://profiles.wordpress.org/revencu/)

[Download](https://downloads.wordpress.org/plugin/intrawebix-crm.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/intrawebix-crm/#description)
 * [Reviews](https://wordpress.org/plugins/intrawebix-crm/#reviews)
 *  [Installation](https://wordpress.org/plugins/intrawebix-crm/#installation)
 * [Development](https://wordpress.org/plugins/intrawebix-crm/#developers)

 [Support](https://wordpress.org/support/plugin/intrawebix-crm/)

## Description

[Intrawebix CRM](https://crm.intrawebix.com/en) is a CRM for small and medium businesses:
leads, deals, messaging (WhatsApp, Telegram, Messenger, Viber), email, quotes and
invoices, helpdesk and an AI voice agent, in English, Romanian and Russian.

This plugin puts the CRM’s customer-facing pages on your WordPress site, without
copying HTML code:

 * **Web forms** – every submission becomes a lead in the CRM, assigned to the owner
   you choose, with the page it came from and the UTM source (utm_source, utm_medium,
   utm_campaign…).
 * **Live chat** – a chat button on every page. Conversations arrive in the CRM 
   inbox next to WhatsApp, Telegram and Messenger; the chatbot can answer while 
   you are away.
 * **Booking pages** – visitors pick a free time slot from your schedule (synced
   with Google Calendar or Outlook) and get an email confirmation.
 * **Knowledge base** – your public help articles, with search.

Visitors’ data goes straight to your CRM. The plugin does not store any visitor 
data in WordPress and does not add cookies of its own.

#### How it works

 1. Create the form, booking page or chat in Intrawebix CRM (there is a free plan and
    a 30-day trial of all features).
 2. Paste the chat code in **Settings  Intrawebix CRM**.
 3. Add a shortcode with the link copied from the CRM to any page:
 4. [intrawebix_form link=”https://crm.intrawebix.com/f/…”]
     [intrawebix_booking link
    =”https://crm.intrawebix.com/b/…”] [intrawebix_kb link=”https://crm.intrawebix.
    com/kb/…”]

Optional attributes: `height="700"`, `width="800px"` or `width="100%"`, `title="…"`.

### External services

This plugin connects to Intrawebix CRM (https://crm.intrawebix.com, or the CRM address
set in the plugin settings), the service that provides the forms, chat, booking 
pages and knowledge base.

 * **Forms, booking pages, knowledge base:** on pages with a shortcode, the visitor’s
   browser loads the CRM page in an iframe. For forms, the iframe address includes
   the current page address, the referring page and the page’s UTM parameters, so
   the lead shows where it came from. What the visitor types in the form is sent
   to the CRM only when they submit it.
 * **Live chat:** when a chat code is set, every page of the site loads `widget.
   js` from the CRM, which shows the chat button. The messages and any contact details
   the visitor enters are sent to the CRM.

The data is processed by Intrawebix SRL on behalf of the CRM customer who owns the
form or chat. [Terms of service](https://crm.intrawebix.com/terms), [Privacy policy](https://crm.intrawebix.com/privacy),
[Data processing agreement](https://crm.intrawebix.com/dpa).

## Screenshots

[⌊A web form on a WordPress page – submissions become CRM leads.⌉⌊A web form on 
a WordPress page – submissions become CRM leads.⌉[

A web form on a WordPress page – submissions become CRM leads.

[⌊The live chat window.⌉⌊The live chat window.⌉[

The live chat window.

[⌊The plugin settings.⌉⌊The plugin settings.⌉[

The plugin settings.

## Installation

 1. Install the plugin from **Plugins  Add New** (search for “Intrawebix CRM”) or upload
    the folder to `/wp-content/plugins/`.
 2. Activate it.
 3. Go to **Settings  Intrawebix CRM**, paste the chat code (optional) and save.
 4. Add the shortcodes to your pages (in the block editor: the Shortcode block).

For the chat, add your site’s address to the chat’s allowed websites in the CRM,
if you limited them.

## FAQ

### Do I need an Intrawebix CRM account?

Yes. The forms, chat and booking pages are created and managed in the CRM. You can
[start for free](https://crm.intrawebix.com/register).

### Where do the form submissions go?

To the CRM, as new leads (no emails to configure, nothing stored in WordPress). 
The CRM can notify the owner, assign leads in turn, start an email sequence or run
automations.

### Does it work with page builders?

Yes, anywhere shortcodes work: the block editor, Elementor’s Shortcode widget, Divi,
WPBakery and widgets.

### Is it GDPR compliant?

The plugin itself stores no personal data. The CRM processes visitor data as a processor
for your company, under the data processing agreement. You remain responsible for
informing your visitors (for example in your privacy policy).

### My company has its own CRM server

Set its address in **Settings  Intrawebix CRM  CRM address**.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Intrawebix CRM” is open source software. The following people have contributed 
to this plugin.

Contributors

 *   [ Intrawebix CRM ](https://profiles.wordpress.org/revencu/)

[Translate “Intrawebix CRM” into your language.](https://translate.wordpress.org/projects/wp-plugins/intrawebix-crm)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/intrawebix-crm/), check
out the [SVN repository](https://plugins.svn.wordpress.org/intrawebix-crm/), or 
subscribe to the [development log](https://plugins.trac.wordpress.org/log/intrawebix-crm/)
by [RSS](https://plugins.trac.wordpress.org/log/intrawebix-crm/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * First version: web form, booking page and knowledge base shortcodes, website 
   live chat.

## Meta

 *  Version **1.0.0**
 *  Last updated **3 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [booking](https://wordpress.org/plugins/tags/booking/)[contact form](https://wordpress.org/plugins/tags/contact-form/)
   [crm](https://wordpress.org/plugins/tags/crm/)[lead generation](https://wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)
 *  [Advanced View](https://wordpress.org/plugins/intrawebix-crm/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/intrawebix-crm/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/intrawebix-crm/reviews/)

## Contributors

 *   [ Intrawebix CRM ](https://profiles.wordpress.org/revencu/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/intrawebix-crm/)