Title: IntelTele SMS & Viber for WooCommerce Author: inteltele Published: October 13, 2026 Last modified: October 13, 2026 --- Search plugins ![](https://ps.w.org/inteltele/assets/banner-772x250.png?rev=3746273) ![](https://ps.w.org/inteltele/assets/icon-256x256.png?rev=3746273) # IntelTele SMS & Viber for WooCommerce By [inteltele](https://profiles.wordpress.org/black159/) [Download](https://downloads.wordpress.org/plugin/inteltele.1.4.2.zip) * [Details](https://wordpress.org/plugins/inteltele/#description) * [Reviews](https://wordpress.org/plugins/inteltele/#reviews) * [Installation](https://wordpress.org/plugins/inteltele/#installation) * [Development](https://wordpress.org/plugins/inteltele/#developers) [Support](https://wordpress.org/support/plugin/inteltele/) ## Description IntelTele SMS & Viber for WooCommerce connects your WordPress or WooCommerce website to the IntelTele messaging service. The plugin can send SMS and Viber messages manually, run bulk campaigns, and automatically notify customers or store managers when WooCommerce order statuses change. An active IntelTele account and API key are required to send messages. SMS and Viber delivery are paid services and are billed according to the tariffs of your IntelTele account. #### Main features * Send individual SMS messages. * Send individual Viber messages. * Send Viber messages with SMS fallback. * Automatically send messages when WooCommerce order statuses change. * Configure separate customer and administrator notifications. * Create message templates for different WooCommerce order statuses. * Use WooCommerce order and customer variables inside templates. * Preview templates using recent WooCommerce orders. * Send bulk campaigns to WordPress/WooCommerce users by role or selected users. * Process bulk campaigns in batches. * Configure SMS and Viber sender names. * Configure Viber TTL for Viber + SMS fallback. * View message and campaign reports. * Track IntelTele API message IDs and delivery statuses. * Export reports to CSV. * Receive delivery status callbacks through a WordPress REST API webhook. * Periodically synchronize delivery statuses through WP-Cron. * WooCommerce High-Performance Order Storage (HPOS) compatible. * Translation-ready through WordPress.org language packs. #### WooCommerce template variables The following variables can be used in WooCommerce notification templates: * `{StoresName}` * `{ClientName}` * `{ClientLastName}` * `{OrderStatus}` * `{AddrOrderDelivery}` * `{ClientEmail}` * `{ClientPhone}` * `{MethodPayment}` * `{OrderID}` * `{OrderSum}` * `{OrderCurrency}` * `{TTN_Number}` * `{TrackingURL}` * `{PaymentURL}` If a variable does not have a value for a particular order, it is replaced with an empty value. #### Viber + SMS fallback When the Viber + SMS sending scheme is selected, the plugin sends a Viber message first. An SMS fallback can be sent if the Viber message receives an unsuccessful delivery status or if the configured Viber TTL expires without successful delivery. #### External service: IntelTele This plugin relies on the external IntelTele messaging service to send SMS and Viber messages and to retrieve message delivery information. Service website: https://intel-tele.com/en/ IntelTele API: https://srv.intel-tele.io:1323 API documentation: https://srv.intel-tele.io:1323/docs/index.html Terms of Service: https://intel-tele.com/en/about-us-2/offer/ Privacy Policy: https://intel-tele.com/privacy-policy/ An IntelTele account and API key are required to use message sending features. The plugin communicates with IntelTele when an administrator: * checks the IntelTele account connection or balance; * sends an SMS or Viber message; * sends a bulk campaign; * sends an automatic WooCommerce notification; * requests or synchronizes delivery statuses. Depending on the action, the following data may be transmitted to IntelTele: * IntelTele API key used to authenticate the request; * recipient phone number; * message text; * SMS sender name; * Viber sender name; * Viber TTL and other delivery parameters used by the request; * IntelTele message ID when checking delivery status; * website timezone when requesting delivery status. When WooCommerce template variables are used, the final rendered message text may contain information from the WooCommerce order, depending on the template configured by the website administrator. This may include customer name, order status, delivery address, email address, phone number, payment method, order ID, order amount, currency, tracking number, tracking URL or payment URL. Data is transmitted to IntelTele only when the relevant IntelTele functionality is used. By entering an IntelTele API key and using the sending or status functions, the website administrator enables communication with the IntelTele external service. #### Data stored on the WordPress website For operation, diagnostics and reporting, the plugin stores data in the website’s WordPress database. Depending on the functions used, this can include: * IntelTele plugin settings and API key; * configured SMS and Viber sender names; * manager phone numbers; * notification templates; * message text; * recipient phone number; * recipient name and role; * WooCommerce order ID; * campaign and recipient information; * IntelTele message IDs; * API responses; * delivery statuses; * error information; * Viber TTL and fallback information; * plugin diagnostic logs; * delivery webhook request information, including request IP address, request headers, parameters, payload and raw request body. Sensitive authorization and cookie headers, including the webhook authentication header, are redacted from stored webhook headers. The webhook secret is excluded from stored query parameters. Delivery callbacks require the secret included in the Webhook URL shown in Settings. The secret can alternatively be sent in the X-IntelTele-Token request header. Keep this URL private and configure the complete URL in your IntelTele account. Deactivating the plugin stops its scheduled WP-Cron events. Deactivation does not automatically delete the plugin’s stored settings, logs or custom database tables. Website administrators are responsible for configuring and using the plugin in accordance with applicable privacy, electronic communications and consent requirements. ## Installation 1. Upload the plugin ZIP file from `Plugins -> Add New Plugin -> Upload Plugin`, or install the plugin files in the WordPress plugins directory. 2. Activate `IntelTele SMS & Viber for WooCommerce`. 3. Open `IntelTele -> Settings`. 4. Enter your IntelTele API key. 5. Configure your SMS sender and Viber sender. 6. Add manager phone numbers if administrator notifications will be used. 7. Click `Check connection` to verify the IntelTele API connection and retrieve the account balance. 8. Copy the Webhook URL shown on the Settings page to the callback/webhook settings in your IntelTele account if delivery status callbacks are required. 9. If you use WooCommerce automation, open `IntelTele -> WooCommerce` and configure order statuses and message templates. Phone numbers should be entered in international format using digits only, without the `+` sign, for example `380671111111`. ## FAQ ### Do I need an IntelTele account? Yes. An active IntelTele account and API key are required to send messages through the IntelTele service. ### Is message delivery free? No. The WordPress plugin connects to the IntelTele messaging service. SMS and Viber messages are billed according to the tariffs and conditions of your IntelTele account. ### Does the plugin require WooCommerce? WooCommerce is required for order-status automation, WooCommerce templates and order- related variables. The plugin can load without WooCommerce, but WooCommerce-specific features are unavailable until WooCommerce is activated. For WooCommerce functionality, WooCommerce 7.1 or later is recommended by the plugin requirements. ### Does the plugin support WooCommerce HPOS? Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage( HPOS). ### What sending methods are supported? The plugin supports: * SMS * Viber * Viber + SMS fallback ### How does Viber + SMS fallback work? The Viber message is sent first. If Viber is not delivered according to the supported failure statuses, or the configured Viber TTL expires without successful delivery, the plugin can send the configured SMS fallback. ### How are delivery statuses updated? Delivery statuses can be received through the IntelTele delivery-status webhook and are also synchronized periodically using WP-Cron. The webhook URL is displayed in `IntelTele -> Settings`. ### What data is sent to IntelTele? When a message is sent, IntelTele receives the information needed to provide the messaging service, including the API key, recipient phone number, sender and message text. When WooCommerce variables are included in a template, the resulting message text may contain the order or customer information selected by the website administrator. See the `External service: IntelTele` section above for details. ### Can I send messages to store managers? Yes. Up to 15 manager phone numbers can be configured in the IntelTele settings. WooCommerce status notifications can then be configured separately for administrators and customers. ### Does the plugin support bulk campaigns? Yes. Bulk sending can use WordPress/WooCommerce users by role or selected users. Campaigns are processed in batches and their progress is available in reports. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “IntelTele SMS & Viber for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ inteltele ](https://profiles.wordpress.org/black159/) [Translate “IntelTele SMS & Viber for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/inteltele) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/inteltele/), check out the [SVN repository](https://plugins.svn.wordpress.org/inteltele/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/inteltele/) by [RSS](https://plugins.trac.wordpress.org/log/inteltele/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.4.2 * Verify permissions and nonces before processing admin requests. * Use POST forms for report actions and column preferences. * Use automatic WordPress.org translation loading and language packs. * Correct the WordPress.org contributor username. #### 1.4.1 * Authenticate delivery callbacks with a per-site secret. * Protect report column preferences against cross-site requests. * Improve output escaping, input validation and translation loading. * Add WordPress.org metadata and GPLv2 or later licensing. #### 1.4 * SMS sending through IntelTele API. * Viber sending through IntelTele API. * Viber + SMS fallback. * Manual sending. * Bulk campaigns with batch processing. * WooCommerce order-status notifications. * Customer and administrator notification templates. * WooCommerce template variables and preview. * Delivery status webhook and scheduled status synchronization. * Message and campaign reports with CSV export. * WooCommerce HPOS compatibility. * Ukrainian and Russian translations. ## Meta * Version **1.4.2** * Last updated **3 days ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.1.3** * PHP version ** 7.4 or higher ** * Tags * [Notifications](https://wordpress.org/plugins/tags/notifications/)[order notifications](https://wordpress.org/plugins/tags/order-notifications/) [sms](https://wordpress.org/plugins/tags/sms/)[viber](https://wordpress.org/plugins/tags/viber/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/inteltele/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/inteltele/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/inteltele/reviews/) ## Contributors * [ inteltele ](https://profiles.wordpress.org/black159/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/inteltele/)