Title: InfiniBase: AI FAQ &amp; Knowledge Base
Author: Eben
Published: <strong>November 4, 2026</strong>
Last modified: November 4, 2026

---

Search plugins

![](https://ps.w.org/infinibase/assets/banner-772x250.png?rev=3783519)

![](https://ps.w.org/infinibase/assets/icon-256x256.png?rev=3783519)

# InfiniBase: AI FAQ & Knowledge Base

 By [Eben](https://profiles.wordpress.org/nezeer/)

[Download](https://downloads.wordpress.org/plugin/infinibase.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/infinibase/#description)
 * [Reviews](https://wordpress.org/plugins/infinibase/#reviews)
 *  [Installation](https://wordpress.org/plugins/infinibase/#installation)
 * [Development](https://wordpress.org/plugins/infinibase/#developers)

 [Support](https://wordpress.org/support/plugin/infinibase/)

## Description

**Static FAQs only answer 4 or 5 questions. What about everything else your visitors
want to know?**

**InfiniBase** combines a clean, modern FAQ accordion with an interactive AI search
bar right below it. Visitors can browse your top questions at a glance—or type any
specific question in their own words and get an instant, accurate answer pulled 
directly from your product documentation.

No monthly SaaS subscriptions. No complex chatbot widgets floating over your page.
Just a fast, native FAQ section that blends right into your website.

#### How It Works

 1. **Connect Your Preferred AI:** Use WordPress’s built-in **Settings  Connectors**
    or paste your own API key from OpenAI, Anthropic Claude, Google Gemini, or DeepSeek.
 2. **Upload Your Docs:** Upload your Markdown (`.md`) documentation files and link
    each file to the live page URL where that guide lives on your site.
 3. **Set Your Top 4 FAQs:** Write your 4 main FAQ cards manually—or let AI generate
    them from your uploaded docs in one click.
 4. **Embed Anywhere:** Drop `[infinibase_light]` or `[infinibase_dark]` into any page,
    post, Gutenberg block, or Elementor section.

#### Why Site Owners Choose InfiniBase

 * **Answers Grounded in Your Docs (No Made-Up Replies):** InfiniBase only answers
   using the documentation you upload. It never guesses or invents features you 
   don’t have.
 * **Automatic “Read More” Links:** Every AI answer includes a direct link to the
   exact section of your documentation page so visitors can read further.
 * **Smart Support Fallback:** If a visitor asks something that isn’t covered in
   your docs, InfiniBase politely lets them know and gives them a direct button 
   to your Contact Support page.
 * **1-Click FAQ Generator:** Don’t want to write your initial FAQ cards from scratch?
   Select any uploaded document and generate 4 ready-to-use FAQs in seconds.
 * **Light & Dark Themes Built In:** Includes ready-to-use Light (`[infinibase_light]`)
   and Dark (`[infinibase_dark]`) modes designed to look great on any WordPress 
   theme or page builder.
 * **No Subscriptions — Bring Your Own Key:** Pay only pennies per thousand questions
   directly to your chosen AI provider instead of $49+/month for a third-party chatbot
   tool.

#### External Services & Privacy Disclosure

InfiniBase connects to an external AI provider **only** after a site administrator
configures one in **InfiniBase  Settings**. When configured, text is sent to your
chosen provider only when:
 1. An admin uploads a `.md` file in the dashboard (to
index search topics). 2. An admin clicks **Generate 4 FAQs with AI** in the dashboard.
3. A visitor submits a question in the FAQ search bar that matches your uploaded
documentation.

Depending on which provider you select, requests are sent to one of the following
services:
 * **WordPress Core AI Connectors:** [Documentation](https://wordpress.org/documentation/article/settings-connectors-screen/)***
OpenAI** (`api.openai.com`): [Website](https://openai.com/api/) | [Terms](https://openai.com/policies/terms-of-use/)
| [Privacy Policy](https://openai.com/policies/privacy-policy/) * **Anthropic Claude**(`
api.anthropic.com`): [Website](https://www.anthropic.com/api) | [Terms](https://www.anthropic.com/legal/commercial-terms)
| [Privacy Policy](https://www.anthropic.com/legal/privacy) * **Google Gemini** (`
generativelanguage.googleapis.com`): [Website](https://ai.google.dev/) | [Terms](https://ai.google.dev/gemini-api/terms)
| [Privacy Policy](https://policies.google.com/privacy) * **DeepSeek** (`api.deepseek.
com`): [Website](https://platform.deepseek.com/) | [Terms](https://cdn.deepseek.com/policies/en-US/deepseek-open-platform-terms-of-service.html)
| [Privacy Policy](https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html)

Open-source development repository: https://github.com/tijesunii/Infinite-FAQs

## Screenshots

[⌊Light Mode ([infinibase_light]) — Clean two-column FAQ accordion with instant 
AI search and deep-link documentation citations.⌉⌊Light Mode ([infinibase_light])—
Clean two-column FAQ accordion with instant AI search and deep-link documentation
citations.⌉[

Light Mode (`[infinibase_light]`) — Clean two-column FAQ accordion with instant 
AI search and deep-link documentation citations.

[⌊Dark Mode ([infinibase_dark]) — Built-in dark theme ready for modern WordPress
themes, Gutenberg, and Elementor.⌉⌊Dark Mode ([infinibase_dark]) — Built-in dark
theme ready for modern WordPress themes, Gutenberg, and Elementor.⌉[

Dark Mode (`[infinibase_dark]`) — Built-in dark theme ready for modern WordPress
themes, Gutenberg, and Elementor.

[⌊InfiniBase Settings — Connect via WordPress Core AI Connectors or Bring Your Own
Key (OpenAI, Anthropic, Google Gemini, DeepSeek).⌉⌊InfiniBase Settings — Connect
via WordPress Core AI Connectors or Bring Your Own Key (OpenAI, Anthropic, Google
Gemini, DeepSeek).⌉[

InfiniBase Settings — Connect via WordPress Core AI Connectors or Bring Your Own
Key (OpenAI, Anthropic, Google Gemini, DeepSeek).

[⌊Knowledge Base Management — One-click shortcode copy, Markdown (.md) documentation
uploader, and indexed file manager.⌉⌊Knowledge Base Management — One-click shortcode
copy, Markdown (.md) documentation uploader, and indexed file manager.⌉[

Knowledge Base Management — One-click shortcode copy, Markdown (`.md`) documentation
uploader, and indexed file manager.

[⌊Shortcode Display & 1-Click AI FAQ Generator — Customize your section heading/
subtitle and auto-generate 4 predefined FAQ cards from your docs.⌉⌊Shortcode Display&
1-Click AI FAQ Generator — Customize your section heading/subtitle and auto-generate
4 predefined FAQ cards from your docs.⌉[

Shortcode Display & 1-Click AI FAQ Generator — Customize your section heading/subtitle
and auto-generate 4 predefined FAQ cards from your docs.

## Installation

 1. Install and activate **InfiniBase** from your WordPress dashboard.
 2. Go to **InfiniBase  Settings** to connect your AI provider and add your Contact
    Support URL.
 3. Go to **InfiniBase  Knowledge Base** to upload your `.md` documentation files and
    set up your 4 FAQ cards.
 4. Copy `[infinibase_light]` or `[infinibase_dark]` and paste it into any page or 
    post.

## FAQ

### Which AI providers can I use?

You can connect OpenAI, Anthropic Claude, Google Gemini, or DeepSeek using your 
own API key, or use WordPress’s built-in **Settings  Connectors** screen.

### Will the AI make up answers about my product?

No. InfiniBase strictly restricts answers to the documentation you have uploaded.
If a visitor asks a question that isn’t covered in your docs, it will not guess—
instead, it shows a friendly fallback message with a button to your Contact Support
page.

### Can I use this with Elementor, Gutenberg, or other page builders?

Yes! InfiniBase works anywhere shortcodes are supported, including the WordPress
Block Editor (Gutenberg), Elementor, Bricks, Divi, and classic themes.

### What happens if I don’t want to write the 4 FAQ cards myself?

Inside **InfiniBase  Knowledge Base**, you can select any uploaded document and 
click **Generate 4 FAQs with AI** to automatically create 4 common questions and
answers, which you can edit anytime.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“InfiniBase: AI FAQ & Knowledge Base” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Eben ](https://profiles.wordpress.org/nezeer/)

[Translate “InfiniBase: AI FAQ & Knowledge Base” into your language.](https://translate.wordpress.org/projects/wp-plugins/infinibase)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/infinibase/), check
out the [SVN repository](https://plugins.svn.wordpress.org/infinibase/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/infinibase/) by 
[RSS](https://plugins.trac.wordpress.org/log/infinibase/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release of InfiniBase: AI FAQ & Knowledge Base.

## Meta

 *  Version **1.0.0**
 *  Last updated **9 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [Accordion](https://wordpress.org/plugins/tags/accordion/)[AI](https://wordpress.org/plugins/tags/ai/)
   [customer support](https://wordpress.org/plugins/tags/customer-support/)[faq](https://wordpress.org/plugins/tags/faq/)
   [knowledge base](https://wordpress.org/plugins/tags/knowledge-base/)
 *  [Advanced View](https://wordpress.org/plugins/infinibase/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/infinibase/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/infinibase/reviews/)

## Contributors

 *   [ Eben ](https://profiles.wordpress.org/nezeer/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/infinibase/)