Title: Human Reply – Live Chat with Telegram Author: Human Reply Published: October 11, 2026 Last modified: October 11, 2026 --- Search plugins ![](https://ps.w.org/human-reply/assets/icon-256x256.png?rev=3739405) # Human Reply – Live Chat with Telegram By [Human Reply](https://profiles.wordpress.org/humanreply/) [Download](https://downloads.wordpress.org/plugin/human-reply.1.2.0.zip) * [Details](https://wordpress.org/plugins/human-reply/#description) * [Reviews](https://wordpress.org/plugins/human-reply/#reviews) * [Installation](https://wordpress.org/plugins/human-reply/#installation) * [Development](https://wordpress.org/plugins/human-reply/#developers) [Support](https://wordpress.org/support/plugin/human-reply/) ## Description **Live chat for your website, answered from Telegram.** Human Reply puts a live chat on every page of your WordPress site and brings each conversation into your team’s Telegram group as its own topic. Whoever is free replies from their phone, and the answer appears in the chat on your site in seconds. The visitor stays on the page the whole time. #### How it works 1. A visitor writes in the chat on your site. 2. A topic opens in your team’s Telegram group, with a lead card that says who they are and what they were looking at. 3. Someone replies in the topic. The visitor sees the answer right away. #### Reply while the lead is still on the page Companies that tried to reach a lead within an hour were nearly seven times as likely to qualify it as those who waited an hour longer (Harvard Business Review, “The Short Life of Online Sales Leads”, 2011). Human Reply puts every chat on the phone your team already carries, so the first reply can come in seconds. #### Know who you’re answering before you type Every conversation arrives with context: the page they’re on, where they came from, how many times they’ve visited, their language and device. If they wrote to you before, the card links that earlier conversation. #### A real live chat, on your site Photos and documents travel both ways. Under their message the visitor sees what is happening: Delivered, Seen by Anna, Anna picked this up. #### The whole team, one price Add a colleague to the group and they can answer at once. Replying claims a chat, so nobody answers twice, and Won or Lost closes it as a record. #### When the team is away The chat tells the visitor when you’re back and asks where the reply should go: email, Telegram, WhatsApp or whichever ways you switch on. Every chat still lands in the group. #### Make it yours Your logo, your colour, light or dark, your font and your words, in the bottom left or bottom right corner. The chat speaks eight languages, and every word in it can be changed. #### Your dashboard, in WordPress The team, the colours, the words and every conversation are right in the Human Reply menu of your WordPress admin: the same dashboard as on humanreply.app. #### See how your team performs The dashboard on humanreply.app shows every conversation, how fast the first reply comes, how many were answered in time and how visitors rated you, by page and by person. #### Up and running in ten minutes Install the plugin, open Human Reply in your WordPress admin menu and press Start now. Five guided steps on humanreply.app: create your Telegram bot, add it to your team’s group, send yourself a test chat, set your hours and make your account. Then you’re back in WordPress with the chat on every page. #### Pricing The plugin is free. Human Reply is a paid service with a 7-day free trial: one plan per site, $12 a month, or $10 a month billed yearly ($120 a year). The whole team and unlimited conversations are included. Your card is taken on Stripe when the trial starts and nothing is charged until it ends. Cancel before then, from the dashboard, and you pay nothing. Human Reply is not affiliated with Telegram. ### External services This plugin connects your site to Human Reply ([https://humanreply.app](https://humanreply.app/?utm_source=wordpress&utm_medium=marketplace&utm_campaign=plugin)), a hosted live chat service. The chat is the service: without a Human Reply account the plugin does nothing. **When humanreply.app is reached** * In WordPress admin, when you press Start now, Continue setup, Sign in or Open dashboard on the Human Reply page. Your browser goes to humanreply.app carrying your site’s address, the address of that page and a one-time code that brings you back. Nothing else is sent: no email, no name, no user data. * Once the site is connected, the dashboard on the Human Reply page calls humanreply. app’s API from your browser. It sends the dashboard session your browser keeps in its local storage (never in WordPress), the changes you make to your settings, and a logo if you upload one. It loads no code from humanreply.app: the dashboard’s script is part of the plugin. * Once setup is done, every public page of your site loads the chat’s script, [https://humanreply.app/embed.js](https://humanreply.app/embed.js), in the visitor’s browser. * The plugin’s own PHP never contacts humanreply.app or any other server. **What the chat sends from the visitor’s browser** * On every page load: a request for the chat’s settings (its colour, words and logo). * Once per browser tab: the name of your site, so Human Reply knows the chat is live there. * When the visitor opens the chat: a request for whether your team is available. * When the visitor writes: their messages and any files they attach; the name and the contact for the reply they choose to give (an email address, a phone number or a username); the rating they give at the end; the address and title of the page they are on; the site that referred them; their browser’s language; whether they are on a phone or a computer; and how many times they have visited. * While a conversation is open: when the visitor is typing, when they have read a reply, and when they leave the page or come back. **What it keeps in the visitor’s browser** The chat sets no cookies. Local storage holds a random visitor ID, a visit count, the open conversation and a copy of the chat’s settings. Session storage holds the page that first brought the visitor to your site and a mark that the site’s name was already sent. **Where else it goes** * Your team’s logo and photos load from Human Reply’s storage provider, Supabase( supabase.co), whose terms of service are at [https://supabase.com/terms](https://supabase.com/terms) and privacy policy at [https://supabase.com/privacy](https://supabase.com/privacy) * Human Reply relays every message to your own Telegram group and back. Neither the plugin nor the chat calls Telegram from your site. * Payment is handled by Stripe, on humanreply.app. Nothing about payment passes through WordPress. Human Reply’s terms of service: [https://humanreply.app/terms](https://humanreply.app/terms?utm_source=wordpress&utm_medium=marketplace&utm_campaign=plugin) Human Reply’s privacy policy: [https://humanreply.app/privacy](https://humanreply.app/privacy?utm_source=wordpress&utm_medium=marketplace&utm_campaign=plugin) ## Screenshots [⌊Live chat on your site, answered from your team's Telegram. Every chat opens as a topic, and the reply lands back on the page.⌉⌊Live chat on your site, answered from your team's Telegram. Every chat opens as a topic, and the reply lands back on the page.⌉[ Live chat on your site, answered from your team’s Telegram. Every chat opens as a topic, and the reply lands back on the page. [⌊Your dashboard: conversations, first reply times, ratings and won leads, and who is at the desk.⌉⌊Your dashboard: conversations, first reply times, ratings and won leads, and who is at the desk.⌉[ Your dashboard: conversations, first reply times, ratings and won leads, and who is at the desk. [⌊Make it yours: the colour, the theme, the font, the words and where the bubble sits.⌉⌊Make it yours: the colour, the theme, the font, the words and where the bubble sits.⌉[ Make it yours: the colour, the theme, the font, the words and where the bubble sits. [⌊Reply from your phone, wherever you are. Each lead arrives with the page they're on and where they came from.⌉⌊Reply from your phone, wherever you are. Each lead arrives with the page they're on and where they came from.⌉[ Reply from your phone, wherever you are. Each lead arrives with the page they’re on and where they came from. ## Installation 1. In your WordPress admin, go to Plugins › Add Plugin, search for “Human Reply”, then install and activate it. Or upload the plugin’s zip under Plugins › Add Plugin› Upload Plugin. 2. Go to Human Reply in your WordPress admin menu and press Start now. 3. Follow the steps on humanreply.app. When they’re done, you land back on Human Reply in your WordPress admin with the chat on. You need a Telegram account and a Telegram group for your team. Setup shows how to turn on the group’s Topics. On a multisite network, each site connects on its own, and needs its own domain or subdomain. A site that lives in a folder (acme.com/shop) can’t be connected. ## FAQ ### Do my visitors need Telegram? No. Visitors chat on your site, in the bubble. Only your team uses Telegram, on any phone or computer it runs on. ### Who on my team can answer? Everyone in the Telegram group. The whole team is included in the plan. ### Will it fit my theme? Yes. The chat brings its own styles, so your theme can’t change how it looks, and it stays above your content in the bottom corner you choose, as far from the edges as you set. Its colour, logo, font, words and place are yours to set in the dashboard. ### What happens when nobody is available? The chat tells the visitor the team is away, says when it’s back if you keep business hours, and asks where the reply should go. You answer later, from your own account, on the channel they chose. Every chat still lands in the group. ### Does it work with caching and optimisation plugins? Yes. When you connect or disconnect, the plugin clears the page cache of WP Rocket, LiteSpeed Cache, W3 Total Cache, WP Super Cache, SiteGround Optimizer, WP Fastest Cache and Jetpack Boost. It also tells WP Rocket, LiteSpeed Cache, SiteGround Optimizer and Cloudflare’s Rocket Loader to leave the chat’s script alone. If your host or Cloudflare caches whole pages, purge that cache once after connecting. ### Can I keep the chat off some pages? Yes, with a filter. Return false from `human_reply_load_bubble` and the chat’s script isn’t loaded on that request: ``` add_filter( 'human_reply_load_bubble', function ( $load ) { return is_page( 'checkout' ) ? false : $load; } ); ``` ### Where is the source of the dashboard’s script? In the plugin’s source/ folder, with a note on how to build it again. assets/dashboard. js and assets/dashboard.css are built from those files; the dashboard runs on the copy of React that comes with WordPress. ### What does the plugin keep in WordPress? Your site’s public key (the same one every page carries), the address and the date you connected it, and whether setup has started. Nothing secret, and nothing about your visitors. Deleting the plugin removes all of it. Disconnect takes the chat off your site; your account, your Telegram group and every conversation stay on Human Reply. Your plan keeps running until you cancel it in the dashboard. ## Reviews ![](https://secure.gravatar.com/avatar/c78382a5dc25b14ed586e29daf651b6d7343b54e5545cd9dc44b7431227a0b34? s=60&d=retro&r=g) ### 󠀁[Good news!](https://wordpress.org/support/topic/good-news-7/)󠁿 [Hella Fast](https://profiles.wordpress.org/hellafast/) October 11, 2026 We’ve used it on the Framer sites we’ve built, and now on WordPress tooooooooCan’t wait to see it on more platforms (please put the ones we build client sites on first in line lol).Hella Fast, LLC [ Read all 2 reviews ](https://wordpress.org/support/plugin/human-reply/reviews/) ## Contributors & Developers “Human Reply – Live Chat with Telegram” is open source software. The following people have contributed to this plugin. Contributors * [ Human Reply ](https://profiles.wordpress.org/humanreply/) [Translate “Human Reply – Live Chat with Telegram” into your language.](https://translate.wordpress.org/projects/wp-plugins/human-reply) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/human-reply/), check out the [SVN repository](https://plugins.svn.wordpress.org/human-reply/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/human-reply/) by [RSS](https://plugins.trac.wordpress.org/log/human-reply/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.2.0 * First release: live chat on every page of your site, set up from the Human Reply menu in your WordPress admin, with your dashboard right there. ## Meta * Version **1.2.0** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 6.4 or higher ** * Tested up to **7.1.3** * PHP version ** 7.4 or higher ** * Tags * [chat widget](https://wordpress.org/plugins/tags/chat-widget/)[customer support](https://wordpress.org/plugins/tags/customer-support/) [lead generation](https://wordpress.org/plugins/tags/lead-generation/)[live chat](https://wordpress.org/plugins/tags/live-chat/) [telegram](https://wordpress.org/plugins/tags/telegram/) * [Advanced View](https://wordpress.org/plugins/human-reply/advanced/) ## Ratings 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/human-reply/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/human-reply/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/human-reply/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/human-reply/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/human-reply/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/human-reply/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/human-reply/reviews/) ## Contributors * [ Human Reply ](https://profiles.wordpress.org/humanreply/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/human-reply/)