Title: Helpie FAQ — Accordion, Docs & Knowledge Base Author: Essekia Published: September 24, 2018 Last modified: March 5, 2026 --- Search plugins ![](https://ps.w.org/helpie-faq/assets/banner-772x250.jpg?rev=2605951) ![](https://ps.w.org/helpie-faq/assets/icon-128x128.png?rev=2983652) # Helpie FAQ — Accordion, Docs & Knowledge Base By [Essekia](https://profiles.wordpress.org/essekia/) [Download](https://downloads.wordpress.org/plugin/helpie-faq.1.48.zip) * [Details](https://wordpress.org/plugins/helpie-faq/#description) * [Reviews](https://wordpress.org/plugins/helpie-faq/#reviews) * [Installation](https://wordpress.org/plugins/helpie-faq/#installation) * [Development](https://wordpress.org/plugins/helpie-faq/#developers) [Support](https://wordpress.org/support/plugin/helpie-faq/) ## Description Accordion, FAQ & Docs – Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing, and embedding FAQs and Accordions on your WordPress website. You can create a stunning Docs pages easily (Coming Soon). You can create FAQ posts, assign them categories & tags and use responsive Toggle or Accordion-style, and display FAQs anywhere on the website. FAQs can be grouped and filtered using FAQ categories and tags and displayed using shortcodes, Elementor page builder, or as a widget in the theme. There is a basic shortcode builder with which you can add FAQs to all pages and posts. It has a FAQ block for Gutenberg Editor. You can use it as a general-purpose WordPress Accordion Plugin too. Display all FAQs in simple accordion style using the shortcode given below: ``` [helpie_faq] ``` **Note** : We’ve launched a new free WordPress contact form database and automation plugin called [Tablesome](https://wordpress.org/plugins/tablesome/) to save contact form submissions, create responsive data tables, import and export tables as CSV& XLSX files, automatically export data to Mailchimp, Notion, Google Sheets and more. Do give it a try! [See Demo](http://demo.helpiewp.com/) [Read Documentation](http://helpiewp.com/docs/products/helpiefaq/) ### Features * Fully responsive Accordion/Toggle * FAQ-Accordion block for Gutenberg * Automatically adds FAQ Schema * Basic FAQ Shortcode builder for all pages and posts * FAQ-WooCommerce Integration * FAQ-Accordion tab on WooCommerce product page * Add FAQs in bulk using Groups * Drag & Drop sorting of FAQs in Groups * Inline FAQ search-bar * Enable/Disable FAQ search-bar * FAQ theme widget * Display Popular and Recently Added/Updated FAQs * Sorting and Filtering of FAQs * Limit number of FAQs displayed * FAQ List view display mode * FAQ Header and Body styling options * Elementor integration – Accordion/FAQ widgets * Helpie Knowledge base integration * Use Helpie KB categories for FAQs * Display FAQs based on categories * Display FAQs to all products/Product Categories in WooCommerce * Adds URL attribute for FAQs See the video to Get Started: Installation, Activation, Adding FAQs and Using Shortcodes ### FAQ Groups to add FAQs in bulk Easily add a large number of questions and answers to create FAQ pages in the backend and embed them on any page or post with a shortcode. You can drag or drop to order the FAQs. You can add Categories to FAQs created in FAQ Groups. ### FAQ Header and Body Styling options You can customize the background color, font, font color, font size, and content padding of the FAQ Header and Body. You can also change the color of the Toggle icon to match the content. It also works with many popular WordPress themes and plugins such as Avada, Divi, Flatsome, Yoast, etc., ### FAQ for WooCommerce ( Woocommerce FAQs / Product FAQs ) An FAQ tab can be created on WooCommerce product pages and FAQs can be added and edited for individual WooCommerce products. It makes it easy to answer your customer’s common questions on the product pages themselves. It can also be used for non-FAQ content for WooCommerce accordion tabs. You can add FAQs to all WooCommerce products or specific product categories using **Helpie FAQ Pro**. For more information on WooCommerce integration see the video below: ### FAQ List View Display FAQs in a simple list display without accordion/toggle. FAQ Schema and heading tags will still apply in this display mode. You can also list FAQs based on Categories. ### FAQ for Elementor ( Elementor FAQ – Accordion widget ) Helpie FAQ plugin can be integrated with the Elementor page builder using 2 Elementor widgets. 1. **Helpie FAQ – Dynamic Add Widget** – to add Accordions to any Elementor page dynamically and edit the content using Elementor live editor 2. **Helpie FAQ widget** – to embed pre-made FAQs anywhere on the Elementor canvas. **To Dynamically Create FAQs and Accordions with Elementor see the video below**: To embed the pre-made FAQs with Elementor see the video below: ### FAQ block for Gutenberg ( Gutenberg FAQ Block ) Helpie FAQ provides an FAQ block for the new Gutenberg WordPress Editor, which allows you to add FAQs with all the settings and customizations in the editor itself. ### FAQ for Helpie Knowledge Base ( WordPress Knowledge Base + FAQs ) Helpie FAQ plugin can be integrated with [**Helpie Knowledge base plugin** ](http://helpiewp.com/) and the knowledge base categories can be used for FAQs. This can help add a FAQ section to your knowledge base based on categories. Helpie FAQs need not be used to display only frequently asked questions content. You can use it for any content which needs to be hidden until clicked You can also create a powerful FAQ / Knowledge Base section on your website using Elementor Page Builder. [**Check out how >>**](https://helpiewp.com/knowledge-base-elementor-template-builder-integration/) ### Helpie FAQ Pro Plugin [**Helpie FAQ Pro Plugin**](https://helpiewp.com/wordpress-faq-plugin/) has features such as User FAQ submission by which any users can submit their Questions and Answers which can be added to the FAQs on that page with or without the approval of the admin. ### WooCommerce Questions and Answers (Q&A) Want to add an ‘Ask A Question’ section to WooCommerce products? Helpie FAQ allows you to add a [Questions and Answers tab](https://helpiewp.com/woocommerce-questions-and-answers/)( Q&A Tab) to WooCommerce product pages, next to WooCommerce Description and Review tabs. The Admin, Customers or anyone with access can ask questions related to products and other Customers, Shop Manager or the Admin can add the product answers. ### LMS Support (for Groups) You can add FAQs to Courses and Lessons of LearnDash LMS, Tutor LMS and LearnPress LMS plugins. ### Premium Styling Options Helpie FAQ Pro allows you to customize almost every part of your FAQ section such as the FAQ Title, Toggle Icons, Category Title, in addition to the FAQ Header & Body background and content in the free plugin. #### FAQ Search Styling You can customize the background color, icon color, and font color of the search bar. #### FAQ Title Styling You can change the alignment, font, font color, and font size of the FAQ Title. You could also choose to hide or show the FAQ Title. #### Custom FAQ toggle icons You get to choose from a huge list of icons for FAQ open and close options. You can change the default toggle icons, their color, and their placement in the accordion. #### Custom Icon for FAQ & Category Titles You can place a icon before FAQ and Category Titles. Keep an title icon that best describes your FAQ and Categories. ### Other Pro Features #### Read More Link (Show Excerpt) in FAQs In the FAQ Body area, if you have long content you can show excerpt with limited words and display a Read More link to a single FAQ page. #### Pagination for FAQs When you have many number of FAQs, you can apply FAQ pagination for them and limit the number of FAQs displayed on a single page. Users can easily navigate to the next page and find the information they need. #### User FAQ submission Users can submit questions directly from the FAQ section, which you can directly publish there or it can be sent for moderation. Both Admin and Users will get email notifications. #### Keep FAQ Slug as Anchor link The default FAQ anchor link comes with FAQ Post Id. You can change the anchor link to show FAQ slugs for better identification. #### Search FAQs using tags You can add WordPress Tags to FAQs so that when users search using a given Tag as the keyword, all the FAQs attached to the Tag will be brought in the search results. This will helpful for users to find FAQs when they are searching for answers when there are many questions and answers. #### Create FAQs once and display them on multiple WooCommerce products You can display an FAQ on all products and for specific WooCommerce product categories. #### FAQ Insights and Analytics It helps you to understand your customers better. Know which FAQs are most read and see which keywords are most searched on your FAQ page. #### Auto-ordering of FAQs based on User Engagement It automatically brings the most viewed FAQs first to bring the most useful answers that your users are looking for. ### Category Accordion Menu for Woocommerce & Other CPTs ## Screenshots * [[ * FAQ Accordion and Toggle – Embed them in any post or page * [[ * FAQ Groups – Add FAQs in bulk Adding with Drag and Drop ordering * [[ * Woocommerce Integration – Add FAQs to Woocommerce products * [[ * Elementor Integration – Add FAQs with Dynamic FAQ widget in Elementor page builder * [[ * FAQ Gutenberg Block * [[ * FAQ Shortcode builder – Sort FAQs to be displayed * [[ * FAQ general settings page * [[ * Knowledge Base Integration – Helpie KB plugin integration with FAQ * [[ * WooCommerce Questions and Answers (PRO) * [[ * User Submission (PRO) – Allow users to submit their questions * [[ * Add custom icons to FAQ Toggle (PRO) * [[ * FAQs customized with Premium Styling Options (PRO) * [[ * Related FAQ categories with Woo product categories/all products (PRO) * [[ * FAQ Insights to understand customers better (PRO) ## Blocks This plugin provides 1 block. * Helpie FAQ Block ## Installation #### Minimum Requirements * WordPress 5.4 or greater * PHP version 5.6 or greater * MySQL version 5.6 or greater #### We recommend your host supports: * PHP version 7.0 or greater * MySQL version 5.6 or greater * WordPress Memory limit of 64 MB or greater (128 MB or higher is preferred) #### Installation 1. Install using the WordPress built-in Plugin installer, or Extract the zip file and drop the contents in the `wp-content/plugins/` directory of your WordPress installation. 2. Activate the plugin through the ‘Plugins’ menu in WordPress. 3. Go to Helpie FAQ > Add New to create your first FAQ. 4. Use the shortcode `[helpie_faq]` to display FAQs on any page or post. 5. For Elementor users, drag the ‘Helpie FAQ’ widget onto your page. ## FAQ ### Installation Instruction: * Download the “Helpie FAQ” plugin. * Unzip the downloaded package. * Upload the Helpie FAQ folder to the /wp-content/plugins/ directory of your WordPress setup. * Activate the plugin from the “Plugins” menu in the WordPress Admin (OR) * Download ‘Helpie FAQ’ plugin. * Click on ‘Plugins’ menu option in WordPress admin. * Click on ‘Add New’ option in plugins. * Upload the ‘Helpie FAQ’ plugin and ‘Activate’ it. ### Adding New FAQ: * Once you the activated the plugin, you will see an option Helpie Faqs in the WordPress admin sidebar menu. * Under that, click on “Add New”. * Enter the FAQ question in the Title box and the answer in the main content box. * You can select or add FAQ categories or tags in the right side menu and assign it to a particular question. * Click the publish button to create the FAQ. ### Display FAQ on my site: Using Helpie FAQ, you can display Faq on any of your page/ posts using three different ways: * Using the Shortcode. * Using the Elementor page builder. * Using Widgets. ### Using the Shortcode: You can place the shortcode [helpie_faq] in the content area of any page you want to display the FAQ. ### Using the Elementor page builder: * You can also display the Faq on any page using the Elementor page builder. * First, download and Install the Elementor page builder from WordPress.org. * Go to any pages and you will see an option “Edit with Elementor”. Just select it and it will open the elementor builder in your page. * Type “Helpie FAQ” in the builder section in the left and drag it to the content area in the right. * Once placed, you can see the FAQ arranged which you created. * You can choose the title for Faq, choose which categories should be displayed, choose the theme either light or dark, toggle on/off, open/close the first item, and much more. * You can also sort the faq by alphabetical or their publish date and even the updated date. You can either arrange it in Ascending or descending order and set the limit of faq’s to be displayed. * You can also show/hide the Live search using the elementor page builder. ### Using the Widgets: You can also place the faq’s using the widgets option in the dashboard -> Appearance- > Widgets. You will see an option “Helpie FAQ”. You can place it anywhere in the sidebar, footer or any area which your theme allows. ### Using the shortcode builder: * Create any new page or post and you will see an option “Add Helpie shortcode”. * Click that and select the “Helpie FAQ” option in that. * Using our Helpie FAQ builder, you can modify the title, filter the categories to be displayed, set the toggle option and everything else whichever could be done via settings. ### Can users submit their questions? * Yes, Sure. User FAQ submission is a premium feature of Helpie FAQ by which any user can submit their questions and answers which can be added to the FAQ. * You can also set the option to directly publish the FAQ or to publish after approval. * Email notifications can also be sent to both the Admin and User. ## Reviews ![](https://secure.gravatar.com/avatar/d6050a70f37cd916bc787b4388f93e225bb997e2a6bce69266427261ec8a0372? s=60&d=retro&r=g) ### 󠀁[⭐️⭐️⭐️⭐️⭐️⭐️ HIGHLY RECOMMENDED](https://wordpress.org/support/topic/%e2%ad%90%ef%b8%8f%e2%ad%90%ef%b8%8f%e2%ad%90%ef%b8%8f%e2%ad%90%ef%b8%8f%e2%ad%90%ef%b8%8f%e2%ad%90%ef%b8%8f-highly-recommended/)󠁿 [brianhurley](https://profiles.wordpress.org/brianhurley/) December 15, 2024 highly recommended! It does what it says it does. Author is very helpful responding to questions.👍👍 ![](https://secure.gravatar.com/avatar/f975bc6c0c418bd9ab679a2074c628cce3fc9b15f732eee07487f3c8c7ccdf6d? s=60&d=retro&r=g) ### 󠀁[hopeless. import does not work](https://wordpress.org/support/topic/hopeless-import-does-not-work/)󠁿 [richinberlin99](https://profiles.wordpress.org/richinberlin99/) November 13, 2024 I imported my faqs using wp-import. faqs ARE in gourps and categoires. The plugin knows this in the backend, forgets in the front.Deleting ![](https://secure.gravatar.com/avatar/e70b5bb31775646e45eaf2dcdbe00dee9a7775bc4f444167c7d7163eab0f4e87? s=60&d=retro&r=g) ### 󠀁[Plugin does what it should](https://wordpress.org/support/topic/plugin-does-what-it-should-3/)󠁿 [rpp](https://profiles.wordpress.org/rpfaffenbach/) August 26, 2024 Easy to implement Q&A and fast support ![](https://secure.gravatar.com/avatar/a791bea8c099a0536268fde96cd7dbc73f612a07862558a7d5faa6ea996029cc? s=60&d=retro&r=g) ### 󠀁[Very responsive support service!](https://wordpress.org/support/topic/very-responsive-support-service-2/)󠁿 [bmoreau92](https://profiles.wordpress.org/bmoreau92/) August 9, 2023 A very responsive support service!Two hours after reporting the bug I was able to get a new version.Cheer ! ![](https://secure.gravatar.com/avatar/c3919b8792d375e1011cbadd5c963cb1827671a22a3c54df477df20805eb4192? s=60&d=retro&r=g) ### 󠀁[Not working and intrusive – never test in production](https://wordpress.org/support/topic/not-working-and-intrusive-never-test-in-production/)󠁿 [Marie-Aude](https://profiles.wordpress.org/marie-aude/) June 18, 2023 As mentioned by other users, the json does not appear in the header. The plugin has other problems, the first one being that it creates and publish content when it is installed. FAQ, faq categories, but also a page that is, of course, not relevant to my website, but appears automatically in the RSS feed. Come on guys, never heard about the status “draft” ? 😀 I mean you’re supposed to be SEO and you publish content without authorization ? It is not compatible with WPML, so can’t be used on multilingual website without a lot of effort. And finally the free version does not let you choose manually the order of the questions, and I did not see it mentioned in the features of the pro version. Definitively uninstalled it. ![](https://secure.gravatar.com/avatar/d167d53dc216566546f96f9cf28df6795a18cc49815897f939358c29db56309b? s=60&d=retro&r=g) ### 󠀁[Don’t waste your time.](https://wordpress.org/support/topic/dont-waste-your-time-118/)󠁿 [Kris Lippi](https://profiles.wordpress.org/krislippi/) June 7, 2023 I have opened 2 support cases for the pro version that is crashing my site and nobody is responding. This is over 1 week without a response. Thank you for crashing my site and not even extending me the courtesy of supporting your product that I paid for. [ Read all 79 reviews ](https://wordpress.org/support/plugin/helpie-faq/reviews/) ## Contributors & Developers “Helpie FAQ — Accordion, Docs & Knowledge Base” is open source software. The following people have contributed to this plugin. Contributors * [ Essekia ](https://profiles.wordpress.org/essekia/) * [ pauple ](https://profiles.wordpress.org/pauple/) * [ Freemius ](https://profiles.wordpress.org/freemius/) [Translate “Helpie FAQ — Accordion, Docs & Knowledge Base” into your language.](https://translate.wordpress.org/projects/wp-plugins/helpie-faq) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/helpie-faq/), check out the [SVN repository](https://plugins.svn.wordpress.org/helpie-faq/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/helpie-faq/) by [RSS](https://plugins.trac.wordpress.org/log/helpie-faq/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.48 Fix: Various bug fixes and improvements Enhancement: Admin scripts only load on Helpie FAQ pages for better performance Accessibility: Added ARIA attributes and keyboard navigation to accordions #### 1.47 New Feature: Dual Anchor Format Support – Both slug and ID anchor formats now work simultaneously Enhancement: Category headers in “titled view” mode now support anchor scrolling Enhancement: Improved anchor scrolling with better timing for accordion animations Enhancement: Console debug logging for anchor scrolling troubleshooting Fix: Anchor scrolling timing issue when accordion animations are in progress Technical: Added data-id attribute to H3 category headers for dual format support Technical: Enhanced matchesAnchor() JavaScript function for flexible anchor matching Quality: Added 18 comprehensive Playwright tests for anchor functionality #### 1.46 Fix: Further improvements to data handling and validation in AJAX requests #### 1.45 Fix: Elementor Schema – Improved widget instance ID for cache compatibility Improvement: General improvements to data handling and validation #### 1.44 Fix: Improved data handling and validation across AJAX endpoints #### 1.43 Fix: WordPress 6.9 compatibility #### 1.42 Update: Svelte version update #### 1.41 Fix: Duplicate schema issue #### 1.40 Fix: Search issue #### 1.39 Fix: Fixing Javascript build for some #### 1.38 Fix: Woocommerce Cart compatibility fix #### 1.37 * Fix: Helpie Menu issue #### 1.36 Fix: Search bug #### 1.35 Fix: WCAG compatibility #### 1.34 Fix: error log #### 1.33 Fix: Diacritics search issue Fix: FAQ Group items not showing after import Fix: Show submission warning #### 1.32 Fix: Freemius SDK update #### 1.31 Improvements: Added new filter to customize the content of each FAQ item #### 1.30 Fix: Elementor 3.26 compatibility #### 1.29 Fix: Only 1st FAQ in a page respects “open first faq” option #### 1.28 Fix: wp.org compatibility #### 1.27 Fix: PHP error message #### 1.26 Fix: Conflict with Electro theme Fix: Video unfurl using oembed #### 1.25 Fix: Remove error_logs #### 1.24 Fix: Uncode theme get_the_archive_title() fix Fix: Woocommerce tab not showing in free version #### 1.23 Fix: limit not saving in Gutenberg block Fix: Woocommerce FAQ tab not showing when FAQs are empty but User Submission is on Fix: Helpie Menu UI fix #### 1.22 New Pro Feature: Accordion Menus for Posts, Woocommerce Products and all CPTs #### 1.21 New: Italian Translation New: Inpage scroll to FAQ New: Submit Buttons Styling #### 1.20 Fix: Scroll To delay Fix: remove error_logs Fix: Q&A javascript fix Fix: Insights order fix Fix: More PHP 8.x fix #### 1.19 Pro Feature: Choose where to show FAQs in Woocommerce Products page Fix: PHP 8. x compatibility for libraries #### 1.18 Fix: Stop loading Helpie FAQ assets in all pages #### 1.17 Feature: FAQ Groups – General Settings Fix: Search Highlight conflict #### 1.16 Fix: Remove error_logs Update: Freemius SDK #### 1.15 Feature: enable/disable single faq page Fix: security fix #### 1.14 Fix: Notice Fixes in PHP 8.2 #### 1.13 Fix: Search #### 1.12 Fix: Added Missing < ul> tag #### 1.11 Feature: FAQ Group Styling is now free! #### 1.10 Fix: Freemius SDK update #### 1.9.20 Fix: Some import issues Fix: Temp Fix for Performance issues when site has a lot of WooCommerce products Feature: Disable FAQPAge Schema Fix: FAQs not loading #### 1.9.19 Fix: Removed annoying error_logs #### 1.9.18 Fix: FAQ Group related bugs #### 1.9.17 Pro: Search Highlighting Fix: Sample FAQs and FAQ Group #### 1.9.16 Fix: FAQ Group issue fix #### 1.9.15 Fix: Gutenberg block warning #### 1.9.14 Pro: Multi-column FAQs Free: Enable / Disable content hooks in FAQ Accordion (like to hide related posts) #### 1.9.13 Security Fixes #### 1.9.12 Fix: Translation Fix: Woocommerce Related Performance Issue #### 1.9.11 Fix: Undefined index Notice #### 1.9.10 Fix: Shortcode fatal error fix #### 1.9.9 Fix: Helpie FAQ – Block Attributes Fix: Freemius SDK updated Fix: Other Fixes #### 1.9.8 * Fix: Gutenberg default Block fix * Enhancement: Added new ‘Helpie FAQ – Shortcode Builder’ block #### 1.9.7 * Security fix #### 1.9.6 Fix: Onboarding Link Fix: Tested Upto #### 1.9.5 Fix: Onboarding improvements for users who don’t use FAQ Groups #### 1.9.4 Fix: General fixes #### 1.9.3 Feature: Added option for set order to the FAQ Categories Feature: The FAQ Categories now have options for sorting and arranging them by name, publish date, last edited date, articles count, and order. #### 1.9.2 Fix: Adding unrelated content to the FAQ group #### 1.9.1 Fix: Can search FAQ content with . (dot) in the search keyword Improvements: FAQ Insights – Added search queries Fix: General fixes #### 1.9 Pro: Questions and Answers for Woocommerce Products Feature: Can add FAQ to the FAQ groups by selecting group options in FAQ add/edit page Feature: Can customize the FAQ group slug name Fix: Removed prefix from the heading in FAQ group archive page #### 1.8.2 Fix: Media support added to the FAQ Group text editors Fix: Load the Woocommerce product categories to the Woocommerce Integration Page in FAQ settings Fix: Remove tags from FAQ schema Add excerpt notice to the FAQ Group edit page #### 1.8.1 Feature: Added option for changing the “Ask Question” button text Improvements: Remove logs #### 1.8 Added helpie docs link under the Helpie Faq menus #### 1.7.11 Improve FAQ-Group level settings. Feature: Integrate top LMS plugins to add faqs in their lesson and course pages. #### 1.7.10 Fix: Bever Builder Conflict with FAQ #### 1.7.9 Tested with majore release version of WordPress 6.0 Fix: General fixes #### 1.7.8 Feature: Added FAQ-Group level settings. #### 1.7.7 * Security Fixes #### 1.7.6 Fix: Latest version of Elementor conflict with Helpie FAQ #### 1.7.5 Fix: Every FAQ item displays a copy of the complete FAQ instead of just displaying it’s answer when elementor template is used #### 1.7.4 Fix: Deleted Category is displayed as an empty box in the Front-end Fix: Adding HTML in FAQ titles is not working #### 1.7.3.3 Fix: Loading the flush_rewrite_rules on every page Improve Query Performance #### 1.7.3.2 Remove Duplicates Fix: General fixes #### 1.7.3.1 Fields Sanitization #### 1.7.3 General bug fixes Added Sanitization to form fields #### 1.7.2 Improvements: Re-organized the settings menu Fix: “Edit with Elementor” is not working in PHP 8.0 General bug fixes #### 1.7.1 Fix: FAQ Url Attribute should work with pagination #### 1.7 Feature: FAQ Pagination. Feature: Option to add Heading Tags to the Accordion Headers Fix: FAQ Schema does not work when the Category display mode has been selected #### 1.6.12 Fix: Shrinks the text size after updating the WordPress v5.8 Fix: Upload Media is not working when PHP 8.0 is used along with WP V5.8 #### 1.6.11 Fix: Fatal error when a plugin “WP ULike” is activated Fix: Style compatibility with Elementor plugin latest version. Fix: Remove All Logs from JS Other general fixes and improvements #### 1.6.10 Improvements: Added 7 day free trial to explore our premium features. Fix: Fixed License activation issues. #### 1.6.9 Feature: Added custom Title icon option for FAQ’s and FAQ categories. Feature: Added post slug options for the FAQs URL attribute. #### 1.6.8 Feature: Implemented “Read More link” in the accordion Fix: Not able to see more than 5 categories in the User submission categories dropdown Fix: User Submitted FAQ does not add in FAQ Groups. Enhancement: Grouped FAQ General Settings. #### 1.6.7 Improvements: Simplifying the display mode settings Fix: Add categories to the FAQ user submission form Fix: General fixes #### 1.6.6 Fix: Display mode setting is not working for FAQ Groups. Fix: PHP version Compatibility Issue Improvements: Assign categories to FAQ’s in the FAQ Group page itself. #### 1.6.4 Improvements: FAQ List Styles Fix: Used the internal Font-Awesome lib instead of calling CDN. Fix: Load the Font-Awesome lib only when the custom toggle icons are used. #### 1.6.3 Fix: Extra paragraph tags are added for faq groups Fix: The First FAQ is always displayed in a single line (even when they are added as separate paragraphs) for FAQ groups. Fix: FAQ’s are displayed in a single line (even when they are added as separate paragraphs) when the Elementor plugin is active. Feature: Not able to see newly added FAQ in the default FAQ page. #### 1.6.2 Improvements: Default FAQ Styles Feature: Option added for Customizing the FAQ Accordion border. #### 1.6.1 Fix: PHP version Compatibility Issue #### 1.6 Fix: Restoring a FAQ Item from the trash does not sit back to it’s particular faq group Fix: Updating the .pot file Fix: Redirecting to valid support forum link Fix: General Fixes #### 1.5.5 Fix: console log error while using FAQs search Feature: New premium style fields are added. #### 1.5.4 Fix: Search not showing by default (need to save settings) Fix: FAQ In-line search field should take dark theme colors Feature: Implemented post-tags for creating and editing faqs Feature: Search brings a FAQs by tags Improvements: For searching FAQs #### 1.5.3 Fix: Switch off the default faq limit in settings Fix: User engagement mode displays zero faqs when Insights have no value Fix: Global search should not bring faq post type results Enhancement: Added a string for empty faq results Fix: Console log shows errors if the search query includes any spaces Fix: Faq search filters only the first word in a sentence Fix: Empty string in the search bar throws a console error Fix: Clearing the string in the search box should bring back all faq’s again. #### 1.5.2 Fix: Create FAQs using FAQ group is not getting added if Yoast seo plugin is active #### 1.5.1 Improvements: Helpie FAQ walkthrough steps updated. #### 1.5 Feature: Added Custom Option for changing the accordion header and body background and their font styles and colors. Improvements: Removed “Display Categories Options” #### 1.4.4 Enhancement: Option to change header tag for FAQ title. Improvements: Refactored the accordions code structure. #### 1.4.3 Fix: FAQ Groups UI Changes #### 1.4.2 Enhancement: Generating Rich Snippet FAQ Schema without duplicates. Fix: Duplicate FAQ page error in Schema when Elementor Template is used for that page. Fix: Non Arrays Causing PHP Warning and Error Exception, when re-arranging the Helpie-Faq Submenu’s in wordpress admin dashboard. Fix: The search filter should bring only the particular faq searched for and the category title it belongs to. It should not bring the category titles of FAQ’s not searched for. #### 1.4.1 Enhancement: Implemented Latest Version of freemius wordpress-sdk. Fix: Anchor link added in generating FAQ Schema Snippets. Fix: FAQ Group Title added in FAQ Shortcode. Fix: Duplicate FAQ page error in Schema when Fixed-TOC plugin is used. Improvements: Helpie FAQ activating after rendering the FAQ Groups, and storing the default FAQ Group Contents. #### 1.4 New Feature: Added FAQ Groups. Bulk Option to adding FAQ Posts. New Feature: Custom Helpie FAQ Toggle Icons. #### 1.3.1 Fix: Categories Filter Shown in FAQ Shortcode Builder. Fix: FAQ Schema Rich Snippets Generated for Creating Dynamic FAQs. Improved: Generating Rich Snippet FAQ Schema. #### 1.3 New Feature: Add New FAQ Display Option. List all FAQs Without Toggle Option. New Feature: Added Custom FAQ slug. Fix: Sorting Options its working for categories. Fix: In Mozilla Firefox, When clicking FAQ Toggle doesn’t take us back to the top of the page #### 1.2 New Premium Feature: Add FAQ to all products/Product category in WooCommerce New Feature: Add New FAQ Widget Option to filter Product FAQs only Fix: JS Click events Working On User Submission #### 1.1 New Feature: Dynamically Add FAQ Items using Elementor Fix: Refactoring FAQ while activating Free plan to Premium Plan Fix: Implement FAQ Shortcode Builder Fix: Notice Error undefined index while generating FAQ Schema Fix: Remove H1 Tag while User submission success message Fix: Remove All Logs #### 1.0 Enhancement: Shows Premium plans options to free users New Feature: FAQ Structured data https://developers.google.com/search/docs/data-types/faqpage New Option: Open All FAQs By Default #### 0.9 Fix: Anchor link to specific faq in same or different page Fix: Duplicate CSS Style sheets has been rendered #### 0.8.4 Fix: issue where clicking on the FAQ item title, does not expand the content #### 0.8.2 Fix: issue with activation v0.8.1 #### 0.8.1 Fix: Helpie FAQ is broken in Woocommerce Tab Fix: Rendering of WordPress Jetpack Slideshow Block not working Fix: Enable WPAutoP setting does not work #### 0.8 Fix : Search filter, WooCommerce FAQ tab brings empty category titles Fix : Categories =all does not work Fix : By default the display Mode is set to Category Accordion Fix : Display mode Simple accordion by Category and Category accordion not working for KB categories and Woocommerce Products Fix : Helpie FAQ is broken in Woocommerce Tab in some Themes Fix : Disable return on search, as it reloads page Fix : Shortcode Builder issue #### 0.7.9 Fix : User submission notification mail not sent in Gutenberg editor #### 0.7.8 Fix Compatibility issue with HelpieKB v1.9.1.8 #### 0.7.7 Fix: Wrong file uploaded #### 0.7.6 Fix: When nothing is found on search, it should display “No search found” Fix: Fatal error while activating with a SEO plugin Fix: Error message with helpie_faq_submission_get_logged_email Enhancement: Upgrade Page add features #### 0.7.5 Fix: sizeof() Warning in Elementor Widget Fix: Changed default ‘display_mode’ setting from Category Category to Simple Accordion New Option: Enable / Disable wpautop #### 0.7.4 New Feature: Sort by “menu_order” option. Can be used with https://wordpress.org/ plugins/intuitive-custom-post-order/ Fix: Search icon not displayed for some #### 0.7.3 Fix: Fatal Error with Helpie KB – v1.8.1 and below #### 0.7.2 Fix: Updated Compatibility with Helpie KB #### 0.7.1 Fix: Freemius security issue #### 0.7 * FAQ Insights [PRO] * Fix: Search by content case-sensitivity issue * Other general fixes and improvements #### 0.6.1 * Search FAQ by Content #### 0.6 * Auto-ordering based on user engagement [PRO] * Display Categories / Accordion for FAQ Categories #### 0.5 * Compatible with WordPress 5.0 * Fix: Gutenberg Block issue in WordPress 5.0 * Other fixes #### 0.4 * Joyride Tutorial to help new users get started with Helpie FAQ * New Admin notice * Faq Page * Demo Getting Started Content #### 0.3 * New Feature: Gutenberg Block * Minor Fixes #### 0.2 * New Premium Feature: User Submission with Notification * New Feature : FAQ ShortCode Builder * Fix: Category, Products and KB-Category Filtering * General Bug Fixes #### 0.1 * Basic WooCommerce Integration * Basic Helpie KB Integration * Elementor Page builder Support * FAQ Shortcode and Widget * Sorting, filtering, limit, order and options * Inline FAQ search * Light and Dark Themes * Accordion UI * German, French translation ready ## Meta * Version **1.48** * Last updated **1 month ago** * Active installations **9,000+** * WordPress version ** 5.4 or higher ** * Tested up to **6.9.4** * PHP version ** 5.6 or higher ** * Tags * [Accordion](https://wordpress.org/plugins/tags/accordion/)[docs](https://wordpress.org/plugins/tags/docs/) [faq](https://wordpress.org/plugins/tags/faq/)[knowledge base](https://wordpress.org/plugins/tags/knowledge-base/) [menu](https://wordpress.org/plugins/tags/menu/) * [Advanced View](https://wordpress.org/plugins/helpie-faq/advanced/) ## Ratings 4.6 out of 5 stars. * [ 69 5-star reviews ](https://wordpress.org/support/plugin/helpie-faq/reviews/?filter=5) * [ 2 4-star reviews ](https://wordpress.org/support/plugin/helpie-faq/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/helpie-faq/reviews/?filter=3) * [ 1 2-star review ](https://wordpress.org/support/plugin/helpie-faq/reviews/?filter=2) * [ 7 1-star reviews ](https://wordpress.org/support/plugin/helpie-faq/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/helpie-faq/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/helpie-faq/reviews/) ## Contributors * [ Essekia ](https://profiles.wordpress.org/essekia/) * [ pauple ](https://profiles.wordpress.org/pauple/) * [ Freemius ](https://profiles.wordpress.org/freemius/) ## Support Issues resolved in last two months: 0 out of 2 [View support forum](https://wordpress.org/support/plugin/helpie-faq/) ## Donate Would you like to support the advancement of this plugin? 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