Title: HBWA Website Chat Assistant Author: Dev Published: July 23, 2026 Last modified: July 23, 2026 --- Search plugins ![](https://s.w.org/plugins/geopattern-icon/hbwa-website-chat-assistant.svg) # HBWA Website Chat Assistant By [Dev](https://profiles.wordpress.org/hell0bunny/) [Download](https://downloads.wordpress.org/plugin/hbwa-website-chat-assistant.1.0.0.zip) * [Details](https://wordpress.org/plugins/hbwa-website-chat-assistant/#description) * [Reviews](https://wordpress.org/plugins/hbwa-website-chat-assistant/#reviews) * [Installation](https://wordpress.org/plugins/hbwa-website-chat-assistant/#installation) * [Development](https://wordpress.org/plugins/hbwa-website-chat-assistant/#developers) [Support](https://wordpress.org/support/plugin/hbwa-website-chat-assistant/) ## Description HBWA Website Chat Assistant adds a floating chat widget that answers questions from your WordPress content. **Core features** * Train on pages, posts, and WooCommerce products (when WooCommerce is active) * Local knowledge replies out of the box (no AI provider required) * Optional AI-powered answers via the WordPress AI Client using your trained content as context * Lead capture from the chat widget * Appointment booking with configurable hours, days, and durations * Email notifications for leads and appointments (custom templates) * Simple analytics dashboard (opens, messages, leads, bookings) **External service (optional)** This plugin does not store third-party AI API keys. If you configure an AI provider under **Settings Connectors**, the plugin uses the WordPress AI Client to generate replies. Selected visitor messages and matching knowledge snippets may then be sent to the provider you connected. Without a configured provider, no chat data is sent to external AI services. **Data stored on your site** Chat sessions/messages, leads, appointments, and basic analytics events are stored in custom database tables on your WordPress install. Suggested privacy policy text is available under **Settings Privacy**. Author: [hell0bunny](https://profiles.wordpress.org/hell0bunny/) ## Screenshots [⌊Front-end chat widget on your website⌉⌊Front-end chat widget on your website⌉[ Front-end chat widget on your website [⌊Lead capture form in the chat widget⌉⌊Lead capture form in the chat widget⌉[ Lead capture form in the chat widget [⌊Appointment booking from the chat widget⌉⌊Appointment booking from the chat widget⌉[ Appointment booking from the chat widget [⌊Analytics dashboard with chat activity overview⌉⌊Analytics dashboard with chat activity overview⌉[ Analytics dashboard with chat activity overview [⌊Knowledge training screen for pages, posts, and products⌉⌊Knowledge training screen for pages, posts, and products⌉[ Knowledge training screen for pages, posts, and products [⌊Plugin settings — chat widget, AI, and appointments⌉⌊Plugin settings — chat widget, AI, and appointments⌉[ Plugin settings — chat widget, AI, and appointments [⌊Chat leads management in the admin⌉⌊Chat leads management in the admin⌉[ Chat leads management in the admin [⌊Appointments management in the admin⌉⌊Appointments management in the admin⌉[ Appointments management in the admin ## Installation 1. Upload the plugin folder to `/wp-content/plugins/hbwa-website-chat-assistant/` 2. Activate the plugin through the **Plugins** screen 3. Go to **Website Chat Training** and click **Train now** 4. (Optional) Configure an AI provider under **Settings Connectors** for AI replies 5. Configure appointments and emails under **Website Chat Settings** and **Website Chat Emails** ## FAQ ### Does it require an AI provider? No. Without a configured provider it answers from your trained knowledge base using keyword matching. With a provider connected in WordPress, natural language answers use that knowledge as context. ### What data is sent to an AI provider? Only when a provider is configured in Settings Connectors: the visitor’s recent chat messages plus short excerpts from trained pages/products that match the question. Credentials stay in WordPress Connectors, not in this plugin. ### Does it require WooCommerce? No. Product training runs only when WooCommerce is active. ### Where are leads and appointments stored? In your WordPress database (`wp_hbwa_leads`, `wp_hbwa_appointments`, etc.). Delete the plugin via the Plugins screen to remove tables and settings (see uninstall). ### How do appointments block time slots? Pending and confirmed bookings remove that time from the chat selector. Cancelling( or completing) frees the slot again. ### Is this GDPR / privacy friendly? The plugin stores visitor-submitted data on your site and can optionally share chat context with your configured AI provider. Use the privacy policy suggestion under** Settings Privacy**, and tell visitors how chat/leads/bookings work. Contact the site owner for access or deletion requests. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “HBWA Website Chat Assistant” is open source software. The following people have contributed to this plugin. Contributors * [ Dev ](https://profiles.wordpress.org/hell0bunny/) [Translate “HBWA Website Chat Assistant” into your language.](https://translate.wordpress.org/projects/wp-plugins/hbwa-website-chat-assistant) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/hbwa-website-chat-assistant/), check out the [SVN repository](https://plugins.svn.wordpress.org/hbwa-website-chat-assistant/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/hbwa-website-chat-assistant/) by [RSS](https://plugins.trac.wordpress.org/log/hbwa-website-chat-assistant/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial release: training, chat, leads, appointments, emails, analytics * Optional AI replies via the WordPress AI Client (configure providers under Settings Connectors; no plugin-stored API keys) * Public REST hardening (nonce, rate limits, honeypot, feature flags) * Privacy policy suggestion and uninstall cleanup ## Meta * Version **1.0.0** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 7.0 or higher ** * Tested up to **7.0.2** * PHP version ** 7.4 or higher ** * Tags * [AI](https://wordpress.org/plugins/tags/ai/)[appointments](https://wordpress.org/plugins/tags/appointments/) [chatbot](https://wordpress.org/plugins/tags/chatbot/)[leads](https://wordpress.org/plugins/tags/leads/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/hbwa-website-chat-assistant/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/hbwa-website-chat-assistant/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/hbwa-website-chat-assistant/reviews/) ## Contributors * [ Dev ](https://profiles.wordpress.org/hell0bunny/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/hbwa-website-chat-assistant/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://profiles.wordpress.org/hell0bunny/)