Lets users on your blog chat with you live through Google Chatback. If you are offline it links to your contact form instead.
The images are located in the plugin folder (live-support.png and contact-us.png). Simply replace these images with whatever you would like to be shown. You must give the new images the same names.
For users of Adobe Photoshop I have included the PSD source files if you want to edit the icons.
Login to your Google account (Gmail account) and go to this site:
The hash key is the part between "tk=" and "&". Simply copy and paste it into the "Chatback Hash" section of the widget.
Put the URL to your contact form that you have on your website (ie: http://yourdomain.com/contact-us/).
Leave a message at http://fixmonster.com/google-talk-chatback-wordpress-widget and I will help you if I can!