Title: Frontivo.io AI Receptionist
Author: frontivo
Published: <strong>October 27, 2026</strong>
Last modified: October 27, 2026

---

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# Frontivo.io AI Receptionist

 By [frontivo](https://profiles.wordpress.org/frontivo/)

[Download](https://downloads.wordpress.org/plugin/frontivo-io-ai-receptionist.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/frontivo-io-ai-receptionist/#description)
 * [Reviews](https://wordpress.org/plugins/frontivo-io-ai-receptionist/#reviews)
 *  [Installation](https://wordpress.org/plugins/frontivo-io-ai-receptionist/#installation)
 * [Development](https://wordpress.org/plugins/frontivo-io-ai-receptionist/#developers)

 [Support](https://wordpress.org/support/plugin/frontivo-io-ai-receptionist/)

## Description

Frontivo.io AI Receptionist puts your [Frontivo.io](https://frontivo.io) AI chatbot
and voice assistant on every page of your WordPress site, with no code to paste 
and no theme files to edit.

Most visitors leave without calling or filling in a form. An AI receptionist answers
them on the spot, day and night, the way a good front desk would: it gives prices
and opening hours, answers questions about your services, books the appointment 
and takes the visitor’s details so you can follow up.

Visitors can type or talk to your AI receptionist at any hour. It answers from what
you taught it about your business (services, prices, hours, FAQs), can book appointments
into your calendar, collects contact details when someone is interested, and hands
the chat to your team when needed. Every conversation lands in your Frontivo.io 
Inbox, next to your calls, texts and social messages.

**What your AI receptionist can do**

 * Live chat by typing or talking: visitors can tap the microphone and speak instead
   of typing.
 * Answer from what you taught it about your business: services, prices, hours, 
   policies and FAQs.
 * Book appointments into your calendar and confirm them in the chat.
 * Capture leads: it asks for a name, email address or phone number when someone
   is interested.
 * Hand the conversation to you or your team when a person is needed.
 * Keep every chat in your Frontivo.io Inbox, next to your calls, texts and social
   messages.

It suits businesses that take bookings or enquiries: salons and spas, clinics and
dental practices, home services, law and accounting firms, real estate, fitness 
studios and more.

**What this plugin does**

 * Adds the Frontivo.io chat and voice button to the bottom corner of every page.
 * Lets you turn the button on and off from **Settings > Frontivo**.
 * Suggests text for your privacy policy under **Settings > Privacy**.

**What you need**

 * A Frontivo.io account. The plugin is free; Frontivo.io itself is a paid service
   with a free trial. See [pricing](https://frontivo.io/pricing).
 * Your AI’s answers, look, greeting and languages are all set up in your Frontivo.
   io dashboard. The plugin only puts the chat on your site.

### External services

This plugin connects your site to Frontivo.io, the service that runs the AI chat
and voice receptionist. Nothing is sent until you enter your widget ID and tick **
Show the Frontivo.io chat button on every page of my site** under **Settings > Frontivo**.

When the chat button is on:

 * On every public page, your visitor’s browser loads the chat from frontivo.io (`
   https://frontivo.io/widget.js` and the chat window it opens). Like any web request,
   this sends frontivo.io the visitor’s IP address and browser details, plus your
   widget ID and the address and title of the page.
 * If a visitor uses the chat, what they type or say, and any name, email address
   or phone number they give, is sent to Frontivo.io to answer them, and saved in
   your Frontivo.io Inbox. Voice is turned into text by Frontivo.io’s speech providers.
   Frontivo.io uses third-party AI providers to write the answers.
 * The chat window saves its conversation ID in the visitor’s browser storage on
   frontivo.io, so they can continue the chat on another page. Once a visitor has
   given their details, it also saves a sign-in token and their name there, so the
   chat recognises them next time. No advertising or analytics trackers run in the
   chat window.
 * If you pick a Google font for your chat in the Frontivo.io dashboard, the visitor’s
   browser also loads that font from Google Fonts (`fonts.googleapis.com`), which
   receives their IP address. The default font loads nothing from Google. See [Google’s Privacy Policy](https://policies.google.com/privacy).

The plugin itself makes no requests from your server and sends nothing about your
WordPress admin or your users to Frontivo.io.

The service is provided by Frontivo.io: [Terms of Service](https://frontivo.io/terms),
[Privacy Policy](https://frontivo.io/privacy), [Cookie Policy](https://frontivo.io/cookies),
[Subprocessors](https://frontivo.io/subprocessors).

## Screenshots

[⌊The plugin's settings under Settings > Frontivo: paste your widget ID and turn
the chat button on.⌉⌊The plugin's settings under Settings > Frontivo: paste your
widget ID and turn the chat button on.⌉[

The plugin’s settings under Settings > Frontivo: paste your widget ID and turn the
chat button on.

[⌊Every website chat lands in your Frontivo.io Inbox, next to your calls, texts 
and social messages.⌉⌊Every website chat lands in your Frontivo.io Inbox, next to
your calls, texts and social messages.⌉[

Every website chat lands in your Frontivo.io Inbox, next to your calls, texts and
social messages.

[⌊Your AI answers from what you teach it in your Frontivo.io knowledge base.⌉⌊Your
AI answers from what you teach it in your Frontivo.io knowledge base.⌉[

Your AI answers from what you teach it in your Frontivo.io knowledge base.

## Installation

 1. In your WordPress admin, go to **Plugins > Add New**, search for **Frontivo.io 
    AI Receptionist**, then click **Install Now** and **Activate**.
 2. In your [Frontivo.io dashboard](https://frontivo.io/app), open **Widget install**
    and click **Copy** to copy your widget code.
 3. In WordPress, go to **Settings > Frontivo** and paste the code into **Widget ID**.
    The plugin keeps only your widget ID.
 4. Tick **Show the Frontivo.io chat button on every page of my site** and click **
    Save Changes**.
 5. Open your site in a private (incognito) window. The chat button appears in the 
    bottom corner within a few seconds.

## FAQ

### Do I need a Frontivo.io account?

Yes. The plugin puts your Frontivo.io chat on your site; the AI, your Inbox and 
your settings live in your Frontivo.io account. You can [start a free trial](https://frontivo.io/signup).

### Where do I find my widget ID?

In your Frontivo.io dashboard, open **Widget install** and click **Copy**. Paste
the whole code into **Settings > Frontivo**; the plugin picks out the widget ID 
for you.

### The chat button doesn’t appear

Check that the box under **Settings > Frontivo** is ticked and saved. If you use
a caching or speed plugin (for example WP Rocket, LiteSpeed Cache or W3 Total Cache),
clear its cache, then open your site in a new private (incognito) window. If it 
still doesn’t show, add `frontivo.io/widget.js` to that plugin’s list of scripts
to leave alone (often called “Excluded JavaScript”), so it isn’t combined into another
file or copied to your own server.

### I already pasted the widget code with another plugin or in my theme

Remove it there before turning this plugin on, so the chat button isn’t added twice.

### Does it slow down my site?

The chat loader is about 4 KB and loads at the end of the page, so your content 
shows first. The chat window itself loads separately, inside its own frame.

### Does it work with WooCommerce and page builders?

Yes. It adds the button to every public page, whatever theme or page builder you
use.

### How do I remove it?

Untick the box under **Settings > Frontivo** and save, or deactivate the plugin.
Deleting the plugin also removes its settings.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Frontivo.io AI Receptionist” is open source software. The following people have
contributed to this plugin.

Contributors

 *   [ frontivo ](https://profiles.wordpress.org/frontivo/)

[Translate “Frontivo.io AI Receptionist” into your language.](https://translate.wordpress.org/projects/wp-plugins/frontivo-io-ai-receptionist)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/frontivo-io-ai-receptionist/),
check out the [SVN repository](https://plugins.svn.wordpress.org/frontivo-io-ai-receptionist/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/frontivo-io-ai-receptionist/)
by [RSS](https://plugins.trac.wordpress.org/log/frontivo-io-ai-receptionist/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * First release: add the Frontivo.io chat and voice button to every page, with 
   an on/off switch and suggested privacy policy text.

## Meta

 *  Version **1.0.0**
 *  Last updated **4 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[appointment booking](https://wordpress.org/plugins/tags/appointment-booking/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [voice assistant](https://wordpress.org/plugins/tags/voice-assistant/)
 *  [Advanced View](https://wordpress.org/plugins/frontivo-io-ai-receptionist/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/frontivo-io-ai-receptionist/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/frontivo-io-ai-receptionist/reviews/)

## Contributors

 *   [ frontivo ](https://profiles.wordpress.org/frontivo/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/frontivo-io-ai-receptionist/)