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Freshdesk Official

Freshdesk Official plugin is a seamless way to add your helpdesk account to your website. Supports various useful functions.

  1. Where do i find sso shared secret ?

    SSO shared secret will be available in your helpdesk account's admin -> security -> sso section.

  2. How can login to my helpdesk using normal login screen after enabling sso ?

    You can always access your help desk's normal login screen using http://yourcompany.freshdesk.com/login/normal link.

  3. Where can I find the feedback widget code snippet ?

    Feedback widget code has to be copied from the admin -> feedback section. You can configure the alignment and kbase search hide and much more here and copy the generate code snippet.

Requires: 3.4 or higher
Compatible up to: 4.3.6
Last Updated: 7 months ago
Active Installs: 800+

Ratings

3.4 out of 5 stars

Support

0 of 1 support threads in the last two months have been marked resolved.

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0 people say it works.
0 people say it's broken.

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