Freshdesk Official plugin is a seamless way to add your helpdesk account to your website. Supports various useful functions.
Where do i find sso shared secret ?
SSO shared secret will be available in your helpdesk account's admin -> security -> sso section.
How can login to my helpdesk using normal login screen after enabling sso ?
You can always access your help desk's normal login screen using http://yourcompany.freshdesk.com/login/normal link.
Where can I find the feedback widget code snippet ?
Feedback widget code has to be copied from the admin -> feedback section. You can configure the alignment and kbase search hide and much more here and copy the generate code snippet.
Requires: 3.4 or higher
Compatible up to: 4.3.7
Last Updated: 9 months ago
Active Installs: 800+
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