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Chat by Flyzoo

Group chat and live support for your website: chat with your visitors and connect your community. Perfect for BuddyPress!

Is that a free live chat?

Currently we don't offer free live chat plans, but our subscriptions - starting from $4.9/m - are very affordable!

Try it free for 14 days (no credit card required). Save up to 33% with the yearly plans and upgrade, downgrade or cancel your subscription at any time.

How do I go online and chat with visitors?

  1. Visit your website and locate the chat at the bottom of the page
  2. Click on MENU > "Log in or Sign up"
  3. Enter the e-mail and password you used to join Flyzoo

The main button will turn from "Leave a message" to "We are online".

I need more time to test the chat, can you extend my trial period?

Sure, we'll be glad to extend your chat trial if needed!

Can I test it on my localhost?

Yes, but you still need to provide your production url when you sign up.

How do I embed a group chat into a page?

Log into the Dashboard, click on SETUP > GROUP CHATS, locate your chat room and click on "Get embedding code".

Here you find the shortcode (or javascript version). Copy the shortcode and past it into your preferred page. (Please note: to embed a group chat you need at least the PRO plan)

Check the Pricing >>

Can I use Flyzoo for customer support?

YES. Please log into the dashboard and set this configuration:

  1. SETUP > CUSTOMIZATION > FEATURES set the main button action to "Live Support"
  2. SETUP > LIVE SUPPORT ENGAGEMENT > customize the "we are offline/online" popups
  3. Visit your site and Log into the chat widget to go online for your visitors (see FAQ above)

Do you offer customer support?

YES. We always reply to support requests. Flyzoo Chat Support >>

How do I buy a subscription?

You can buy a subscription with PayPal from the Dashboard >>

How do I recover or change my password?

Click here to reset your password>>

Will this chat slow down my site?

No, the chat is loaded asynchronously after the main content and our servers will handle all the chat workload.

I removed Flyzoo but it still shows on the frontend, how do I remove it completely?

Probably pages are being cached. Please try to:

  • refresh your browser's cache
  • if you are using a caching plugin, please force a refresh, this should fix the issue.

Otherwise, please check that you haven't embedded the chat script into some .php file - like footer.php for instance.

Can I suggest a feature?

Sure, feel free to contact us to leave a feedback!

Requires: 3.4 or higher
Compatible up to: 4.2.2
Last Updated: 2015-5-22
Active Installs: 2,000+

Ratings

4.6 out of 5 stars

Support

1 of 1 support threads in the last two months have been resolved.

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