Title: EU2673 Withdrawal Button Author: adaptatuweb Published: June 24, 2026 Last modified: June 24, 2026 --- Search plugins ![](https://ps.w.org/eu2673-withdrawal-button/assets/icon-256x256.png?rev=3584285) # EU2673 Withdrawal Button By [adaptatuweb](https://profiles.wordpress.org/adaptatuweb/) [Download](https://downloads.wordpress.org/plugin/eu2673-withdrawal-button.zip) * [Details](https://wordpress.org/plugins/eu2673-withdrawal-button/#description) * [Reviews](https://wordpress.org/plugins/eu2673-withdrawal-button/#reviews) * [Installation](https://wordpress.org/plugins/eu2673-withdrawal-button/#installation) * [Development](https://wordpress.org/plugins/eu2673-withdrawal-button/#developers) [Support](https://wordpress.org/support/plugin/eu2673-withdrawal-button/) ## Description **EU2673 Withdrawal Button** adds a legal withdrawal button to your WooCommerce store, allowing customers to exercise their right of withdrawal in 1 click and receive an automatic acknowledgement email. **EU Directive 2023/2673** is mandatory from **June 19, 2026** for all online stores selling to consumers in the European Union. #### How it works 1. The button appears on the order confirmation page and in “My Account order detail” 2. It is only shown within the legal period of 14 calendar days 3. The customer clicks the button, confirms in a modal and optionally provides a reason 4. The request is recorded in your database 5. The customer receives an acknowledgement email 6. You receive a notification with a direct link to the order 7. The order status changes automatically (configurable) #### Included features * ✅ Withdrawal button on order detail and thank-you page * ✅ Modal with mandatory legal text * ✅ Acknowledgement email to the customer * ✅ Notification email to the administrator * ✅ Status update emails (approved, rejected, completed) * ✅ Request management panel with filters and CSV export * ✅ Automatic order status change (configurable) * ✅ Compatible with guest orders (guest checkout) * ✅ Configurable deadline (minimum 14 calendar days) * ✅ Optional grace days on top of the legal deadline * ✅ Available in Spanish and English #### Pro version The **[Pro version (€39, one-time payment)](https://adaptatuweb.com/withdrawal-button-es/)** adds: * 📄 **Legal PDF** with official acknowledgement attached to the customer email * 🔐 **SHA-256 hash** verification for legal proof in case of disputes * 📋 **Official Annex B form** pre-filled in PDF (required by the Directive) * 🌍 **13 languages** — FR, DE, IT, PT, NL, PL, RO, SV, CA, EU, GL + ES + EN (emails and PDFs in the customer’s language) * 🔄 **Reverse automation** — the request status syncs automatically with the WooCommerce order * 📊 **Legal email traceability** of all emails sent with exact date and time * 🛡️ **Anti-fraud system** — detects abuse patterns by email, IP and systematic behaviour, with risk alerts for the administrator * 🔔 **Automatic updates** from the WordPress dashboard * Compatible with **PrestaShop** too #### Legal basis * **EU Directive 2023/2673** of the European Parliament and of the Council * **Art. 102 TRLGDCU** — Right of withdrawal in distance contracts * **Art. 107 TRLGDCU** — Refund within maximum 14 calendar days #### Requirements * WordPress 5.8 or higher * WooCommerce 6.0 or higher * PHP 7.4 or higher ## Screenshots [⌊Withdrawal button on the order detail page⌉⌊Withdrawal button on the order detail page⌉[ Withdrawal button on the order detail page [⌊Confirmation modal with legal text⌉⌊Confirmation modal with legal text⌉[ Confirmation modal with legal text [⌊Acknowledgement email sent to the customer⌉⌊Acknowledgement email sent to the customer⌉[ Acknowledgement email sent to the customer [⌊Request management panel in the admin area⌉⌊Request management panel in the admin area⌉[ Request management panel in the admin area [⌊Settings page⌉⌊Settings page⌉[ Settings page [⌊Help page with Lite and Pro features⌉⌊Help page with Lite and Pro features⌉[ Help page with Lite and Pro features [⌊My Account — withdrawal history⌉⌊My Account — withdrawal history⌉[ My Account — withdrawal history [⌊Status update email to the customer⌉⌊Status update email to the customer⌉[ Status update email to the customer [⌊Admin notification email⌉⌊Admin notification email⌉[ Admin notification email [⌊Pro upgrade page⌉⌊Pro upgrade page⌉[ Pro upgrade page ## Installation 1. Upload the plugin to `/wp-content/plugins/eu2673-withdrawal-button/` or install it directly from the WordPress repository. 2. Activate the plugin from the WordPress “Plugins” menu. 3. WooCommerce must be installed and active. 4. Go to **Withdrawal Settings** to adjust the options for your store. ## FAQ ### Is this plugin mandatory from June 19, 2026? EU Directive 2023/2673 requires online stores selling to EU consumers to provide a clear and accessible mechanism for exercising the right of withdrawal. This plugin helps you meet that requirement in a simple and documented way. ### Does it work with guest orders (no account)? Yes. The button also appears on the thank-you page for customers who purchase without registering, with secure verification using the WooCommerce order key. ### Is the customer required to provide a reason? No. The law does not require the consumer to justify the withdrawal. The reason field is optional and configurable from the plugin settings. ### Can I change the 14-day deadline? You can extend it by adding optional grace days. You cannot reduce it below 14 calendar days, which is the legal minimum established by the Directive. ### When do the 14 days start? You can choose between the order date or the date the order moves to “Completed” status (recommended for physical products). For services and digital products always use the order date. ### What is the difference between Lite and Pro? The Lite version covers basic compliance. The Pro version adds the official legal PDF acknowledgement, SHA-256 verification hash, Annex B form, 11 additional languages( French, German, Italian, Portuguese, Dutch, Polish, Romanian, Swedish, Catalan, Basque and Galician), email traceability, reverse automation and an anti-fraud system. More information at [adaptatuweb.com/withdrawal-button-es](https://adaptatuweb.com/withdrawal-button-es/). ### Where can I get support? For the free version, use the WordPress.org support forum. For the Pro version, direct support at proyectos@adaptatuweb.com. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “EU2673 Withdrawal Button” is open source software. The following people have contributed to this plugin. Contributors * [ adaptatuweb ](https://profiles.wordpress.org/adaptatuweb/) [Translate “EU2673 Withdrawal Button” into your language.](https://translate.wordpress.org/projects/wp-plugins/eu2673-withdrawal-button) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/eu2673-withdrawal-button/), check out the [SVN repository](https://plugins.svn.wordpress.org/eu2673-withdrawal-button/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/eu2673-withdrawal-button/) by [RSS](https://plugins.trac.wordpress.org/log/eu2673-withdrawal-button/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial release on WordPress.org * Withdrawal button on order detail and thank-you page * Modal with mandatory legal text * Acknowledgement email to customer and admin notification * Status update emails (approved, rejected, completed) * Request panel with filters and CSV export * Guest checkout compatible * Available in Spanish and English ## Meta * Version **1.0.0** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 5.8 or higher ** * Tested up to **7.0** * PHP version ** 7.4 or higher ** * Tags * [ecommerce](https://wordpress.org/plugins/tags/ecommerce/)[eu directive](https://wordpress.org/plugins/tags/eu-directive/) [withdrawal](https://wordpress.org/plugins/tags/withdrawal/)[woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/eu2673-withdrawal-button/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/) ## Contributors * [ adaptatuweb ](https://profiles.wordpress.org/adaptatuweb/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/eu2673-withdrawal-button/)