This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Dropifi Contact Form Widget

Description

Dropifi is the easiest way to connect with your customers, understand their needs, and boost your sales with authentic word-of-mouth referrals.

Easy Install:
Our contact widget takes less than 2 minutes to install, and allows your customers to reach out to you from any page of your website. It’s designed to match the design of your site too.

Discover who your best customers are:
With just your customers’ email address, Dropifi will build detailed profiles of everyone who contacts you. These profiles include names, demographic and location information, public activity on social media, and much more.

Respond to customers as quickly as possible:
Whether your business is run by a single person or a team, Dropifi’s collaborative inbox is designed to help you support as many customers in as little time as possible. Customer requests are automatically organized into smart categories and you can see which members of your team followed up with a specific customer.

Collect and display glowing customer testimonials:
With Dropifi’s widget, you can boost sales with authentic word-of-mouth referrals. Collect the great things your best customers are saying about you on Facebook, Twitter, and other social media networks and display them on your website.

Make better business decisions:
What do most of your customers really think about your company? What qualities do your happiest customers share? What do they complain about the most? Dropifi’s powerful sentiment analysis helps you track the emotions behind all the messages sent to your organization. Our reports and analytics also help you identify upselling opportunities, anticipate needs and improve customer retention.

More on Dropifi here – Dropifi.com

Features

  • Customize everything about your widget to match your website’s design: colors, labels, and templates for sending messages etc.
  • Robust anti-spam filters
  • Send automatic responses
  • Sentiment analysis and contact demographic information discovery
  • Re-route messages to the right persons in your organization based on business rules you set.
  • Team collaboration
  • Multi-language support

More on Dropifi features here – Dropifi.com/features

Localization

Dropifi’s contact form widget supports all languages.

Support

Email us on support@dropifi.com or contact us for any kind of support. We promise to get back to you within the day.

Screenshots

  • Dropifi smart "Contact US" widget in action on a website.
  • Contact Us widget customization settings
  • User's welcome dashboard
  • Dropifi inbox showing messages and full contact profile of sender
  • A section of Dropifi Customer Analytic

FAQ

  1. What is Dropifi? – Dropifi provides a replacement for “contact us” buttons with a smart widget which allows companies to better analyze incoming messages, discover their contacts and real emotions behind messages whiles also re-channeling messages to the right persons in their companies based on business rules they set.

  2. Can I customize the widget? – The Dropifi contact widget is fully customizable. The text on the tab, the color and form content can be customized to meet the brand needs of your business. You don’t need to touch code to do all of that. Simply do that from your widget configuration page.

  3. Is Dropifi spam-free?Yes. Spam is not your friend. Neither is it ours. Our technology makes sure that only humans can submit requests from the widget on your website. And we do that without asking your users to read through an unreadable CAPTCHA image.

  4. What innovative ways can I use Dropifi – Dropifi can be used as a contact us, feedback, support, signup and subscription form. It can help you generate more leads, resolve customer issues and communicate with your app users.

  5. Is Dropifi FREE to use?Yes. A contact widget which lets you receive unlimited message submissions in a month, a full fledged support agent and a range of customization is offered for free. We however have really cool premium features which we offer. Check out our pricing at premium plans.

  6. Who is a support agent? – A support agent is someone who can access the Dropifi dashboard, respond to customer issues and also perform assigned tasks.

For any other enquiries, please email us on support@dropifi.com or [contact us] from our homepage http://www.dropifi.com We assure you of a quick response.

Reviews

Good job guys

simonlown

Easy to install and configure. Tested on mobile and is responsive too.
I like it a lot.
Thank you.

Read all 38 reviews

Changelog

2.1

  • Release: redesign of the contact widget to make it responsive
  • Release: displays beautifully on mobile devices
  • Release: Captcha added to the contact form to reduce spam
  • Release: loads very fast and does not interfere with other plugins
  • Release: support for Dropifi contact widget below version 2.0 will be dropped in 2015 so please upgrade.
  • BugIfx : issues with creating account fixed

Contributors & Developers

This is open source software. The following people have contributed to this plugin.

Contributors

Browse the code